Alicia64 Posted January 27, 2014 Share Posted January 27, 2014 DH and I were talking abut chick-fil-a giving such consistently, nice service. I added Nordstroms. Have you noticed which specific companies are making a real effort to give quality service to customers? Alley Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted January 27, 2014 Share Posted January 27, 2014 Yes, Nordies is good. Talbots is good. Sears - boo hiss. Macy's - boo hiss as well (at least their store credit card department). Quote Link to comment Share on other sites More sharing options...
MeaganS Posted January 27, 2014 Share Posted January 27, 2014 Amazon. I have had numerous encounters with their customer service and have been impressed every time. Quote Link to comment Share on other sites More sharing options...
Dandelion Posted January 27, 2014 Share Posted January 27, 2014 We've had outstanding service from USAA for close to 15 years now. Every Apple store I've been in has provided excellent service as well. Quote Link to comment Share on other sites More sharing options...
Heidi Posted January 27, 2014 Share Posted January 27, 2014 Publix Quote Link to comment Share on other sites More sharing options...
jrn Posted January 27, 2014 Share Posted January 27, 2014 I love the customer service for TracFone. Quote Link to comment Share on other sites More sharing options...
Mnemosyne Posted January 27, 2014 Share Posted January 27, 2014 Amazon and USAA have always done well with me. YNAB. I've had great service from Starbucks. Quote Link to comment Share on other sites More sharing options...
Dandelion Posted January 27, 2014 Share Posted January 27, 2014 Thought of another one: we eat at Chipotle 1-2 times a week, and they are always super-friendly and fast (at all three locations we frequent). Quote Link to comment Share on other sites More sharing options...
poppy Posted January 27, 2014 Share Posted January 27, 2014 LL Bean Quote Link to comment Share on other sites More sharing options...
Brilliant Posted January 27, 2014 Share Posted January 27, 2014 In-n-Out Burger. One time we asked a cashier, "Why are all In-n-Out employees always so happy?" and she replied, "Because it's a great place to work!" Quote Link to comment Share on other sites More sharing options...
Caroline Posted January 27, 2014 Share Posted January 27, 2014 I agree with Chipotle. We have eaten at several. And they always have my internet order ready and correct. Love Chipotle. Publix is always good. Critical Thinking Company did a great job when my package arrived with 1 out of 10 items. They overnighted the rest to me, even though it was obviously a Fed Ex failure. Rooms to Go Amazon--even does a great job of getting things to Afghanistan for me. Talbots American Eagle (and they have jeans to fit my skinny boys!) Georgia Tech's Bookstore, which is a Barnes and Noble (I love that I can order things for my son a and they will have them boxed at the register for him) Lots of local places, too Quote Link to comment Share on other sites More sharing options...
happypamama Posted January 27, 2014 Share Posted January 27, 2014 Amazon. LLBean. Quote Link to comment Share on other sites More sharing options...
Miss Marple Posted January 27, 2014 Share Posted January 27, 2014 Steepandcheap.com - excellent, personalized customer service Quote Link to comment Share on other sites More sharing options...
UncleEJ Posted January 27, 2014 Share Posted January 27, 2014 Costco. I always have had good experiences there. Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted January 27, 2014 Share Posted January 27, 2014 Regence Blueshield has been so helpful and patience in this trying time for insurance agencies. Quote Link to comment Share on other sites More sharing options...
jewellsmommy Posted January 27, 2014 Share Posted January 27, 2014 Chick fil a definitely has great customer service and overall pleasant employees. Dd's hands broke out horribly after washing in the restroom. It was odd because she had never had a reaction there before and yet her hands looked like she suffered a chemical burn. The manager was very helpful and caring. She also changed out the soap just in case it was a bad batch. I have also had good and helpful service at Trader Joes and Harris Teeter. ETA: I don't like to deal with Walmart's customer service. It is very inconsistent. In the store they seem to treat you with a lot of suspicion. Some employees will make an attempt and others just keep passing you on to others with just a modicum of effort toward your dilemma. Quote Link to comment Share on other sites More sharing options...
Pawz4me Posted January 27, 2014 Share Posted January 27, 2014 Chick fil a definitely has great customer service and overall pleasant employees. Dd's hands broke out horribly after washing in the restroom. It was odd because she had never had a reaction there before and yet her hands looked like she suffered a chemical burn. The manager was very helpful and caring. She also changed out the soap just in case it was a bad batch. I have also had good and helpful service at Trader Joes and Harris Teeter. Yes, I love the Teeter! Best grocery store customer service ever. I've also never had anything but a good experience at Bed Bath and Beyond. Quote Link to comment Share on other sites More sharing options...
Tammi K Posted January 27, 2014 Share Posted January 27, 2014 Costco - always helpful and polite. Quote Link to comment Share on other sites More sharing options...
PinkyandtheBrains. Posted January 27, 2014 Share Posted January 27, 2014 Our Radio Shack has excellent customer service. Quote Link to comment Share on other sites More sharing options...
MooCow Posted January 27, 2014 Share Posted January 27, 2014 Publix. Eta: office depot, GameStop, Groupon. Quote Link to comment Share on other sites More sharing options...
Lucy the Valiant Posted January 27, 2014 Share Posted January 27, 2014 LL Bean Yes, LLBean! Both the store *and* their outlets! Quote Link to comment Share on other sites More sharing options...
MooCow Posted January 27, 2014 Share Posted January 27, 2014 In-n-Out Burger. One time we asked a cashier, "Why are all In-n-Out employees always so happy?" and she replied, "Because it's a great place to work!" So true! Dh worked there as a teen. Quote Link to comment Share on other sites More sharing options...
Mandylubug Posted January 27, 2014 Share Posted January 27, 2014 I second Chic Fil A and USAA! They are marvelous with service! Eta: All About Learning Press has went above and beyond for my family as well with questions and service! Quote Link to comment Share on other sites More sharing options...
VeteranMom Posted January 27, 2014 Share Posted January 27, 2014 Chipotle and Chick Fil A are the 2 best that I know. I think Kohls is pretty decent for service, too (easy return policy) and they always seem to have friendly cashiers. Lands End has always been good, too. Quote Link to comment Share on other sites More sharing options...
73349 Posted January 27, 2014 Share Posted January 27, 2014 I agree with LL Bean and Harris Teeter. I'd add Southwest Airlines. Quote Link to comment Share on other sites More sharing options...
Jennay Posted January 27, 2014 Share Posted January 27, 2014 I agree with Chipotle, Lands' End, L.L.Bean, Trader Joe's. Quote Link to comment Share on other sites More sharing options...
Random Posted January 27, 2014 Share Posted January 27, 2014 Amazon and Costco. I shop at both places because they stand behind what they sell. :001_smile: Quote Link to comment Share on other sites More sharing options...
Angie in VA Posted January 27, 2014 Share Posted January 27, 2014 Thought of another one: we eat at Chipotle 1-2 times a week, and they are always super-friendly and fast (at all three locations we frequent). DH is pretty certain our buiness at one Chipotle paid for two others. You go weekly? I am so jealous. When dd decided which college to attend, I looked up Chipotle locations. There is one in that college town, so I approved of her decision. Quote Link to comment Share on other sites More sharing options...
Shelly in IL Posted January 27, 2014 Share Posted January 27, 2014 Culvers! Quote Link to comment Share on other sites More sharing options...
abacus2 Posted January 27, 2014 Share Posted January 27, 2014 Costco. One day we were eating in the food court area. A manager was in the middle of an interview next to us. When my daughter dropped her frozen yogurt, he immediately got up from the interview, grabbed the dropped cup and went to get her a replacement. Amazon has also been excellent. Quote Link to comment Share on other sites More sharing options...
jewellsmommy Posted January 27, 2014 Share Posted January 27, 2014 Costco. One day we were eating in the food court area. A manager was in the middle of an interview next to us. When my daughter dropped her frozen yogurt, he immediately got up from the interview, grabbed the dropped cup and went to get her a replacement. Amazon has also been excellent. Wow, what thoughtful service. :001_smile: Quote Link to comment Share on other sites More sharing options...
Caroline Posted January 27, 2014 Share Posted January 27, 2014 I thought of another one...Five Guys. (Or maybe I just love their fries?) Quote Link to comment Share on other sites More sharing options...
indigomama Posted January 27, 2014 Share Posted January 27, 2014 chewy.com. It's an online pet store. We made a large order, then needed to return the items. They refunded us, and asked that instead of returning the items, we donate them to a local animal shelter or rescue group. It was so nice of them! Quote Link to comment Share on other sites More sharing options...
RoughCollie Posted January 27, 2014 Share Posted January 27, 2014 Peace Hill Press Right Start Math fabricguru.com www.chewy.com Vitamin World (store & internet) Panera Bread thehonestkitchen.com twloha.com (to write love on her arms) thinkgeek.com zappos.com bestbullysticks.com bookrenter.com shoebuy.com Mr. Coffee hautelook.com llbean.com landsend.com amazon.com abercrombie.com sephora.com Quote Link to comment Share on other sites More sharing options...
magnificent_baby Posted January 27, 2014 Share Posted January 27, 2014 Target (in-store only! online service was horrible) Amazon Costco The Children's Place (usually) Sephora I make a point to fill out online surveys when given the opportunity, and always let them know how much I appreciate their good customer service. I always tell Amazon this as well when dealing with any issues they've resolved; they've never let me down! There are very few places that I will return to if I was treated poorly! I guess I'm a grudge holder. On a side note, my parents just had a really good customer service experience with Mr. Coffee. Their brand new coffee pot didn't work (not sure why they didn't return it to retail store), and they mailed them one immediately, no questions asked. Quote Link to comment Share on other sites More sharing options...
Forget-Me-Not Posted January 27, 2014 Share Posted January 27, 2014 In-N-Out Chipotle Costco Amazon (though I hate that they outsource their calls) American Express Land's End LL Bean Bank of America (I know people complain, but we've had nothing but stellar service with them) I think there's a lot to be said for the service at locally-owned businesses sometimes too. For example, I'll pay a bit extra for paint from a local paint store because they are so helpful and did little things like carry my paint out to my car for me when I was obviously pregnant or wrangling a toddler :) Quote Link to comment Share on other sites More sharing options...
fraidycat Posted January 27, 2014 Share Posted January 27, 2014 For banking and insurance purposes -USAA. They are fantastic! Trader Joes cashiers are always super friendly and helpful, too. Quote Link to comment Share on other sites More sharing options...
Excelsior! Academy Posted January 27, 2014 Share Posted January 27, 2014 Chick-fil-a Ted's Escondido (a local restaurant) I had a bad experience with Amazon. I ordered two identical items that each had two boxes shrink wrapped together. They came in the same package. One of the shrink wrapped boxes was ripped open and a box removed. It had to happen at the Amazon level. Other than that isolated event our experience has been good. Quote Link to comment Share on other sites More sharing options...
AmandaVT Posted January 27, 2014 Share Posted January 27, 2014 Lego! They have the most amazing customer service. Amazon is also really good Costco LL Bean Quote Link to comment Share on other sites More sharing options...
Janie Grace Posted January 27, 2014 Share Posted January 27, 2014 Zappos USAATrader Joes It is *so* refreshing to encounter good customer service these days! Quote Link to comment Share on other sites More sharing options...
Annie Laurie Posted January 27, 2014 Share Posted January 27, 2014 All of my favorites have already been mentioned: Target (though I think it varies by location) Costco for sure, I love that place. American Express Amazon Chick-fil-a In-and-Out Chipotle Apple Also, Gap/Banana Republic online, Boden, and Pei Wei. Oh, and Sonlight always has great customer service. In my experience, anyway. :) Yes, I'm a good little consumer. ;) I know this isn't helpful to anyone who doesn't live locally, but my library has the best, most helpful customer service ever, and the best childrens librarians ever. Also, when I call my city garbage department, I always speak to the nicest people. LOL. I really appreciate it though, it's amazing what a difference it can make to your day. Quote Link to comment Share on other sites More sharing options...
torikei Posted January 27, 2014 Share Posted January 27, 2014 Chipotle, Trader Joes, and Amazon! Quote Link to comment Share on other sites More sharing options...
Starr Posted January 27, 2014 Share Posted January 27, 2014 Ds says not to forget Photojojo ! Quote Link to comment Share on other sites More sharing options...
Alessandra Posted January 27, 2014 Share Posted January 27, 2014 Container Store my local hardware store Quote Link to comment Share on other sites More sharing options...
ChristusG Posted January 27, 2014 Share Posted January 27, 2014 Definitely Chick Fil A, Publix, and Amazon. Quote Link to comment Share on other sites More sharing options...
readwithem Posted January 27, 2014 Share Posted January 27, 2014 The Teaching Company - we've returned several sets for a full refund when the lectures weren't what we thought they would be - mostly because we didn't care for the instructor's teaching style. Central Market - a local-ish grocery store As mentioned previously, LLBean, Chickfila and Nordstroms - I found my gynecologist by chatting with the saleslady there. Quote Link to comment Share on other sites More sharing options...
ThatHomeschoolDad Posted January 27, 2014 Share Posted January 27, 2014 LL Bean Ditto. I always picture talking to a phone rep dressed in plaid...lab asleep at her feet, fire in the background. Hardy Downeast stock. Quote Link to comment Share on other sites More sharing options...
J-rap Posted January 27, 2014 Share Posted January 27, 2014 Every Trader Joe's and Apple Store I've ever been in has had great customer service. For online service, Urban Outfitters is fantastic. (My girls shop there online. I don't know about their actual physical stores.) Also, we've had a Capitol One credit card for years and years, and they've always been great as well. Quote Link to comment Share on other sites More sharing options...
Onceuponatime Posted January 27, 2014 Share Posted January 27, 2014 Geico Navy Federal Credit Union Chik- fil- A Trader Joe's Many of our local non-chain restaurants. Also many of the businesses on ebay, etsy, and amazon. Now I wish I had a list of their names. Quote Link to comment Share on other sites More sharing options...
G5052 Posted January 27, 2014 Share Posted January 27, 2014 Wegman's, Harris Teeter, and Costco for groceries. Amazon for almost everything else. For curriculum the phone folks at Rod and Staff are lovely. We only use their planners/teacher grade books at this point, but I still call. Quote Link to comment Share on other sites More sharing options...
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