Jean in Newcastle Posted November 26, 2014 Share Posted November 26, 2014 Rachel of Cardholder Services, that is. She called me and put my husband's name in the caller ID. I was confused because it was not his number and he's supposed to be sleeping but I picked up since I wondered if something had happened to him. (I haven't been home this morning so I wouldn't have known if he had some kind of an emergency) I guess they figured out that people won't pick up if it says Cardholder Services on the Caller ID. Quote Link to comment Share on other sites More sharing options...
Jenrae Posted November 26, 2014 Share Posted November 26, 2014 Wow....I didn't even realize companies had that ability! That is just WRONG! Quote Link to comment Share on other sites More sharing options...
EKS Posted November 26, 2014 Share Posted November 26, 2014 Same here--except it was my name and home number on the caller ID and she was calling my home. Quote Link to comment Share on other sites More sharing options...
Pippen Posted November 26, 2014 Share Posted November 26, 2014 Rachel of Cardholder Services ought to be smacked upside the head for that. Quote Link to comment Share on other sites More sharing options...
MrsMommy Posted November 26, 2014 Share Posted November 26, 2014 We don't have caller ID, so I haven't personally seen it, but it happens to my in-laws all the time, and makes them crazy. Those calls should be illegal. Quote Link to comment Share on other sites More sharing options...
Catwoman Posted November 26, 2014 Share Posted November 26, 2014 I have had the same thing happen. It is so irritating!!! Quote Link to comment Share on other sites More sharing options...
zoobie Posted November 26, 2014 Share Posted November 26, 2014 I hate Rachel. Quote Link to comment Share on other sites More sharing options...
crazyforlatin Posted November 26, 2014 Share Posted November 26, 2014 Rachel is one savvy employee. That is just so wrong. I haven't had that happen it, but if I see that I'm calling myself on the caller ID, I would wonder if this is some alternate universe joke. Quote Link to comment Share on other sites More sharing options...
lewber Posted November 26, 2014 Share Posted November 26, 2014 This happened to us this morning. It was our home number and name on our caller ID. I did answer out of curiosity because it happened to my son this summer when he was home alone and he was totally freaked out - like someone was calling from inside the house. It is a very sneaky way to get someone to answer their phone. Quote Link to comment Share on other sites More sharing options...
Catwoman Posted November 26, 2014 Share Posted November 26, 2014 Rachel is sneaky. I'll bet she's on Santa's Naughty List. Quote Link to comment Share on other sites More sharing options...
mom2scouts Posted November 26, 2014 Share Posted November 26, 2014 That's one advantage of not having caller ID. We have only the most basic phone service available. Since I started homeschooling, I stopped answering the phone, let it go to the answering machine, and only pick it up if it's someone I know or need to talk to. Quote Link to comment Share on other sites More sharing options...
Matryoshka Posted November 26, 2014 Share Posted November 26, 2014 Oh, is that who's doing that? I've gotten those calls from myself, but figured there was a pretty good chance it wasn't me making a call to myself from the ringing phone in my hand, so I haven't been picking them up... ;) Quote Link to comment Share on other sites More sharing options...
Annie G Posted November 26, 2014 Share Posted November 26, 2014 If Rachel would just channel her energy towards good instead of evil, she would be a stellar employee. But as it is, I hate her. Back in the spring we got a new employee where I worked and she came in and introduced herself as Rachel. Without missing a beat, someone asked her if she was from Card Services. She had no idea what we were talking about but said that no, she was from Milwaukee. Quote Link to comment Share on other sites More sharing options...
bettyandbob Posted November 26, 2014 Share Posted November 26, 2014 If I don't recognize the number or its "unknown" it doesn't matter if the name is familiar, I let the call go to recording, if I hear something that tells me I should pick up I do. I hate Rachel, but it's not her fault. Knowing how to program phones is probably out of her pay scale. Quote Link to comment Share on other sites More sharing options...
Carrie12345 Posted November 26, 2014 Share Posted November 26, 2014 I think Rachel has gotten in bed with Life Alert. Unless Life Alert knows something about my near future that I don't... Quote Link to comment Share on other sites More sharing options...
KrissiK Posted November 26, 2014 Share Posted November 26, 2014 That Rachel is one sneaky wench! Quote Link to comment Share on other sites More sharing options...
Night Elf Posted November 26, 2014 Share Posted November 26, 2014 This happened to my mom and she called the phone company to complain. It just totally freaked her out. She didn't answer it though. I wondered what spam it was. It hasn't happened to me yet. Quote Link to comment Share on other sites More sharing options...
Liz CA Posted November 26, 2014 Share Posted November 26, 2014 Did you ask her why she thought it was okay to misrepresent herself or are we talking about the robotic Rachel? Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted November 26, 2014 Author Share Posted November 26, 2014 We should introduce Rachel to Jake from State Farm. Now there is a model employee! Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted November 26, 2014 Author Share Posted November 26, 2014 Did you ask her why she thought it was okay to misrepresent herself or are we talking about the robotic Rachel? Robotic. So I slammed the phone down in her tin ear. Quote Link to comment Share on other sites More sharing options...
Liz CA Posted November 26, 2014 Share Posted November 26, 2014 Robotic. So I slammed the phone down in her tin ear. That'll teach her!! :) Quote Link to comment Share on other sites More sharing options...
clementine Posted November 26, 2014 Share Posted November 26, 2014 I had the same thing happen. A call to our home phone had our phone number as the caller ID. I asked 'Why are you making it look like our home telephone number is calling us?' The idiot on the other end of the line responded with 'Maybe you should wonder how we got your number.' What? I didn't even know how to respond to that, so I hung up. Then I got even more angry than I normally do after a call from Rachel. Hmph. Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted November 26, 2014 Share Posted November 26, 2014 I'm now getting one who claims to be the fbi. Yeah. Right. You can hear the boiler in the background. Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted November 26, 2014 Author Share Posted November 26, 2014 I'm now getting one who claims to be the fbi. Yeah. Right. You can hear the boiler in the background. Mine was the Ministry of Internal Revenue. I guess the IRS had a name change! Quote Link to comment Share on other sites More sharing options...
Cinder Posted November 26, 2014 Share Posted November 26, 2014 Oh, is that who's doing that? I've gotten those calls from myself, but figured there was a pretty good chance it wasn't me making a call to myself from the ringing phone in my hand, so I haven't been picking them up... ;) Same here. Now I know why I've been calling myself. :laugh: Quote Link to comment Share on other sites More sharing options...
Excelsior! Academy Posted November 26, 2014 Share Posted November 26, 2014 This is called spoofing and you should report it. Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted November 26, 2014 Author Share Posted November 26, 2014 This is called spoofing and you should report it. To whom? Quote Link to comment Share on other sites More sharing options...
clementine Posted November 26, 2014 Share Posted November 26, 2014 This is called spoofing and you should report it. I report every spam email I get to spam@uce.gov Every. Single. One. Yes, it's a pain. But I hope someday I will stop getting them. Unfortunately, the reporting process for having telemarketers spoofing your phone number is much more complicated & time consuming. I read into it, but figured it wasn't worth it. Quote Link to comment Share on other sites More sharing options...
kbutton Posted November 26, 2014 Share Posted November 26, 2014 To whom? It might be the FCC. I finally got fed up and reported a local company that kept calling and wouldn't take me off of their list. It was a total pain, but it did stop the calls. Never heard of Rachel doing this. I can't believe they haven't shut Rachel down yet. Quote Link to comment Share on other sites More sharing options...
Guest Posted November 26, 2014 Share Posted November 26, 2014 Rachel doesn't call me. I only hear from Jamie from Central Donations. Like, a LOT. Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted November 27, 2014 Share Posted November 27, 2014 Rachel is sneaky. I'll bet she's on Santa's Naughty List. Especially after Santa interrupted a busy day in the toy shop to answer a call from Mrs. Claus...only to discover it was not in fact an emergency but rather Rachel from Card Services. Santa will be distributing her personal number all over the world so that 7 billion people can call to wish her Happy Holidays. From inside her house. Quote Link to comment Share on other sites More sharing options...
Wheres Toto Posted November 27, 2014 Share Posted November 27, 2014 I've been getting calls that come up with our cell phone numbers on the caller id. The first time I thought it was dh. Very very annoying. Quote Link to comment Share on other sites More sharing options...
mamaraby Posted November 27, 2014 Share Posted November 27, 2014 Jean - would you be willing to humor me a bit? What happens when you search yourself on the web? I'm thinking sites like Spokeo, etc. Quote Link to comment Share on other sites More sharing options...
TechWife Posted November 27, 2014 Share Posted November 27, 2014 Rachel doesn't call me anymore, but Lisa does. I thought maybe Rachel had been replaced. Quote Link to comment Share on other sites More sharing options...
TrixieB Posted November 27, 2014 Share Posted November 27, 2014 Mine was the Ministry of Internal Revenue. I guess the IRS had a name change! Oooh, I got a message from "Roger Peterson" at the Ministry of Internal Revenue. The best part... He left a message on my answering machine, complete with callback number. Which makes me wonder... are people actually CALLING THEM BACK? Quote Link to comment Share on other sites More sharing options...
MotherGoose Posted November 27, 2014 Share Posted November 27, 2014 Rachel has not figured out this trick at our house...I'll look out though! Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted November 27, 2014 Author Share Posted November 27, 2014 Jean - would you be willing to humor me a bit? What happens when you search yourself on the web? I'm thinking sites like Spokeo, etc.I If you put in dh's name you get half a dozen hits - one of which is actually him. Same for me. I'm not signed up though to get the more detailed information off of the site. I just did the free search. Quote Link to comment Share on other sites More sharing options...
mamaraby Posted November 27, 2014 Share Posted November 27, 2014 If you put in dh's name you get half a dozen hits - one of which is actually him. Same for me. I'm not signed up though to get the more detailed information off of the site. I just did the free search.So, here's my thought - there's a surprising amount of information on those sites like your name, your children's names, parents names, ages, etc. I don't jnow for sure that it will stop Rachel, but you might look at following the website's steps to remove your information. We did that a couple of yers ago and it has cut down on some of that stuff. Plus, since some of that information is often used to verify your identity for accts/passwords, it will help security wise. Quote Link to comment Share on other sites More sharing options...
flyingiguana Posted November 27, 2014 Share Posted November 27, 2014 If they can put your own number as the calling party, then you can't block that number. I'm guessing that's the reason behind it. Why they'd want to continue to call people who want to block their calls is a good question, though. Maybe they figure there are still plenty of phones out there were some responsible member of the family would never dream of giving money or numbers to Rachel, but there may still be people in the household who aren't on to her tricks who they can access if that responsible person can't block the calls. Quote Link to comment Share on other sites More sharing options...
bibiche Posted November 27, 2014 Share Posted November 27, 2014 What a relief! DS and I have been really worried that Rachel got fired - we've been getting calls from Carmen at Cardholder Services instead. I am so happy to hear that Rachel still has a job. Sounds like she might even have been promoted! :) Quote Link to comment Share on other sites More sharing options...
momacacia Posted November 27, 2014 Share Posted November 27, 2014 Rachel got promoted and now they've outsourced to an overseas robot. Quote Link to comment Share on other sites More sharing options...
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