Kerileanne99 Posted September 5, 2015 Share Posted September 5, 2015 What is wrong with people?! My mom has a lot of health problems. She can't really hold regular work, but she and her husband have worked at a university events place during games and concerts because they love it. They enjoy it and get to see all the games and concerts too. Last night at the first game a fan tried to give her the money for entry. She and a colleague both told him that he would need to purchase a ticket at the box office, which he didn't like. Apparently he said it shouldn't matter, he was the customer. Customer is always right, correct?! He turned away and then sucker punched my 60 year old mother in the face. She has head and neck problems and had to be taken via ambulance to the hospital in a neck brace. Really. What is wrong with people? Then I recieved this gem of a video in my news feed today: http://m.huffpost.com/us/entry/55e9ae73e4b03784e2759e1 Maybe, yes, I am feeling a bit emotional about it, but it just seems as though the idea that 'the customer is always right' makes some people feel as though they are entitled to treat service people like crud when things go wrong. Do you think it is just a few bad apples? Or is it more pervasive? Quote Link to comment Share on other sites More sharing options...
*Lulu* Posted September 5, 2015 Share Posted September 5, 2015 Oh my stars! That is waaaaaay beyond "the customer is always right" and I hope that fool was arrested for assault. The customer is always right is for demanding a new drink with more ice, or returning a top that shrunk after the first washing, not justifying punching people, sheesh. ETA: even still, you can firmly assert what you expect as a customer without being an ass. I didn't mean to imply otherwise. 11 Quote Link to comment Share on other sites More sharing options...
Word Nerd Posted September 5, 2015 Share Posted September 5, 2015 I hope he was arrested! That's terrible! 14 Quote Link to comment Share on other sites More sharing options...
Greta Posted September 5, 2015 Share Posted September 5, 2015 Oh, your poor mom! Is she okay now? Please tell me they arrested the guy. The link isn't working for me, btw. 4 Quote Link to comment Share on other sites More sharing options...
Annie G Posted September 5, 2015 Share Posted September 5, 2015 I have friends who work at our local venue- they have some wild stories to tell! I'm so sorry to hear about your mom! I hope the guy was arrested. 4 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 I hope he was arrested! That's terrible! Yes, arrested at the scene. He was released a couple of hours later. I don't know what will happen now:( 3 Quote Link to comment Share on other sites More sharing options...
chiguirre Posted September 5, 2015 Share Posted September 5, 2015 :grouphug: That's horrible! I hope that "customer" spends a couple of years in prison! How's your mom doing today? 6 Quote Link to comment Share on other sites More sharing options...
Annie Elle Posted September 5, 2015 Share Posted September 5, 2015 That's horrible! What's wrong with him? Crazy. How is your Mom doing? Was he arrested? 3 Quote Link to comment Share on other sites More sharing options...
WinsomeCreek Posted September 5, 2015 Share Posted September 5, 2015 I'm so sorry. That's sick. I hope your mom has no long term damage. This is not about being a customer, just about a violent jerk who lacks empathy. 5 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 Oh, your poor mom! Is she okay now? Please tell me they arrested the guy. The link isn't working for me, btw. Let's try this: http://m.huffpost.com/us/entry/55e9ae73e4b03784e2759e1b 1 Quote Link to comment Share on other sites More sharing options...
happi duck Posted September 5, 2015 Share Posted September 5, 2015 That's terrible! (Hugs) 3 Quote Link to comment Share on other sites More sharing options...
MomtoCandJ Posted September 5, 2015 Share Posted September 5, 2015 Customer is always right doesn't account for stupidity and ignorance which this guy exhibited both. 4 Quote Link to comment Share on other sites More sharing options...
kewb Posted September 5, 2015 Share Posted September 5, 2015 That's horrible. I hope he was arrested and that your mother will be okay can press charges. There is something wrong with that guy. As for the customer is always right, yes and no. If there is a question about a billing error then one should err on the side of the side of the customer. If the customer is trying to order pork in a kosher restaurant then the customer is wrong. In the case of what happened with your mother there is no doubt that the customer was not correct. And I do think it is a pervasive problem that people think it is okay to treat service people like crud. Rules don't apply to me mentality spreads across every economic strata. Basic common courtesy should not be the exception and people act like it is. 5 Quote Link to comment Share on other sites More sharing options...
Jenrae Posted September 5, 2015 Share Posted September 5, 2015 I am so sorry!! That is shocking......and yet in some ways it is not. Our society seems to have no respect for each other. Please, please have your mother hire an attorney and sue this person in civil court. Until our society stands up to this type of conduct it will continue! I would go after this man for everything he owns. I pray your mom is ok physically, and emotionally. This could casue a form of PTSD. I mean, how could you not be terrified as a result and anxious when you have to return to work? 14 Quote Link to comment Share on other sites More sharing options...
gingersmom Posted September 5, 2015 Share Posted September 5, 2015 Holy cow!! Your poor mother!! I would definitely press charges, get restraining order and hire lawyer to sue him. 6 Quote Link to comment Share on other sites More sharing options...
Guest Posted September 5, 2015 Share Posted September 5, 2015 Wow, how terrible. Get a lawyer. A mean one. Go after that jerk. 9 Quote Link to comment Share on other sites More sharing options...
Guest Posted September 5, 2015 Share Posted September 5, 2015 I'd also be tempted to take photos of your mother's injuries and try to get this to go viral just to shame that jerk. 8 Quote Link to comment Share on other sites More sharing options...
mommaduck Posted September 5, 2015 Share Posted September 5, 2015 :( I hope your mother is okay and can press charges for assault and battery. 4 Quote Link to comment Share on other sites More sharing options...
fraidycat Posted September 5, 2015 Share Posted September 5, 2015 That's awful!! I'm usually very anti-litigious, but I agree she should sue him. What a jerk. 6 Quote Link to comment Share on other sites More sharing options...
MamaBearTeacher Posted September 5, 2015 Share Posted September 5, 2015 I hope this violent person goes to jail for a long long time. He is danger to us all! Whether the customer is right or not, violence is always always wrong. I don't think it should be your mother's responsibility to sue. Maybe the city or the venue. He is dangerous and shouldn't be in public. 5 Quote Link to comment Share on other sites More sharing options...
Stacia Posted September 5, 2015 Share Posted September 5, 2015 :grouphug: :grouphug: 1 Quote Link to comment Share on other sites More sharing options...
goldberry Posted September 5, 2015 Share Posted September 5, 2015 This happened to my brother-in-law working out in his lawn. 2 older kids from the middle school were walking by and then sucker punched him. Apparently it's part of a "game" now that they play. He chased them down the street. The world is sick. 3 Quote Link to comment Share on other sites More sharing options...
Joyofsixreboot Posted September 5, 2015 Share Posted September 5, 2015 Wow! So sorry. :grouphug: 2 Quote Link to comment Share on other sites More sharing options...
happypamama Posted September 5, 2015 Share Posted September 5, 2015 I'm so sorry! Your poor mom! I do think society is losing sense of courtesy, politeness, appropriate ways to handle things. I think people are just a lot less nice and a lot more self-serving these days. I don't see it as much around here, but I know my parents have commented that the nice, small town where I grew up really isn't such a nice place anymore, that people are just ruder and more unkind. I could speculate as to why, but I think there are a lot of reasons that are all contributing. 3 Quote Link to comment Share on other sites More sharing options...
Twigs Posted September 5, 2015 Share Posted September 5, 2015 :grouphug: :grouphug: :grouphug: 2 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 She is finally resting. She already has issues with anxiety and I am really worried that this is going to end up with her inability to leave the house. It is a horrible thing to have happen to anyone...but is one of the very worst things that could have happened to her. The guy is young. We don't have very many details right now other than he has a previous history of assault. She did press charges. The security that was working fine the event are off-duty police, and saw it happen. 13 Quote Link to comment Share on other sites More sharing options...
momto10blessings Posted September 5, 2015 Share Posted September 5, 2015 I'm so sorry for how he treated your mom. Who does that? Hope she's ok. 4 Quote Link to comment Share on other sites More sharing options...
PrincessMommy Posted September 5, 2015 Share Posted September 5, 2015 oh my goodness!! That is awful. Your poor mom. 4 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 I'd also be tempted to take photos of your mother's injuries and try to get this to go viral just to shame that jerk. You know, I am sorely tempted... 2 Quote Link to comment Share on other sites More sharing options...
Guest Posted September 5, 2015 Share Posted September 5, 2015 You know, I am sorely tempted... I wasn't joking. His mugshot is public record, right? That next to a photo of your mom would do the trick. Call your local media. Or just put it on your FB. This guy is a boil on the butt of society!! 9 Quote Link to comment Share on other sites More sharing options...
Mom25girls Posted September 5, 2015 Share Posted September 5, 2015 OH my gosh!!!! I'm so sorry!!! Is there anything we can do to make your mom smile? Send a card maybe? I hope that she's resting comfortably. I'm really, REALLY sorry. 3 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 This happened to my brother-in-law working out in his lawn. 2 older kids from the middle school were walking by and then sucker punched him. Apparently it's part of a "game" now that they play. He chased them down the street. The world is sick. You know, it was so random that I did wonder about something like the idea of the Knock Out game. It just seems so crazy! 4 Quote Link to comment Share on other sites More sharing options...
momacacia Posted September 5, 2015 Share Posted September 5, 2015 Get a lawyer and lots of damages. One of my BILs got about $80K for being punched during a soccer game. Helped pay for his first house. I suspect she'd do even better. I'm so, so sorry. Edited spelling to accurately reflect the fact he was punched and not eaten for lunch. ;) 4 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 I wasn't joking. His mugshot is public record, right? That next to a photo of your mom would do the trick. Call your local media. Or just put it on your FB. This guy is a boil on the butt of society!! Yep. But I do want to wait until my parents decide what to do... 2 Quote Link to comment Share on other sites More sharing options...
Hen Posted September 5, 2015 Share Posted September 5, 2015 give us a link if you post it, I'll re-post and put it on twitter, I'm sure many of us here can re-post so it will get attention. Public shaming might be a good thing. 2 Quote Link to comment Share on other sites More sharing options...
QueenCat Posted September 5, 2015 Share Posted September 5, 2015 Yep. But I do want to wait until my parents decide what to do... I would probably want to know from a lawyer as to what could hurt and what is helpful in regards to future court cases and publicity. 13 Quote Link to comment Share on other sites More sharing options...
Kerileanne99 Posted September 5, 2015 Author Share Posted September 5, 2015 I would probably want to know from a lawyer as to what could hurt and what is helpful in regards to future court cases and publicity. Exactly:) Quote Link to comment Share on other sites More sharing options...
Butter Posted September 5, 2015 Share Posted September 5, 2015 Do you think it is just a few bad apples? Or is it more pervasive? I honestly believe it is a few bad apples. What a jerk. I am so sorry your mom experienced that. I hope he was arrested. That's assault. The customer is NOT always right, particularly when you have to go to a specific place to buy a ticket because that's where they have the ability to handle money. Seriously. What a jerk. 2 Quote Link to comment Share on other sites More sharing options...
creekland Posted September 5, 2015 Share Posted September 5, 2015 She is finally resting. She already has issues with anxiety and I am really worried that this is going to end up with her inability to leave the house. It is a horrible thing to have happen to anyone...but is one of the very worst things that could have happened to her. The guy is young. We don't have very many details right now other than he has a previous history of assault. She did press charges. The security that was working fine the event are off-duty police, and saw it happen. I think it's a few bad apples, but some of them out there seem even more rotten than before. Do you know if he was on drugs or drunk? I'm glad she's pressing charges, and like others, I'd find the best civil attorney I could. I think that's the only way to get some of those bad apples (and their friends) to pay attention to real life and realize they aren't the only human on this planet. :grouphug: to her. REALLY glad there were witnesses! 2 Quote Link to comment Share on other sites More sharing options...
Mabelen Posted September 5, 2015 Share Posted September 5, 2015 Oh, my! I would definitely go after the guy in civil court and get him where it hurts. Your mom will most likely benefit from therapy sessions to deal with this. When you are assaulted you are left feeling very vulnerable. If your mom already has anxiety issues, it will take a while. I am so sorry you are dealing with this. How horrible! 4 Quote Link to comment Share on other sites More sharing options...
Posted September 5, 2015 Share Posted September 5, 2015 One of my BILs got about $80K for being lunches during a soccer game. Cannibals? 8 Quote Link to comment Share on other sites More sharing options...
Jean in Newcastle Posted September 5, 2015 Share Posted September 5, 2015 There is never an excuse for a customer to assault someone else. :grouphug: 4 Quote Link to comment Share on other sites More sharing options...
mamiof5 Posted September 5, 2015 Share Posted September 5, 2015 So sorry for your mom! Glad she is pressing charges, he deserves consequences for his actions. And that video? That's crazy. Very spoiled people out there :( 1 Quote Link to comment Share on other sites More sharing options...
Orthodox6 Posted September 5, 2015 Share Posted September 5, 2015 Where was your mother when this happened? If she was not at the box office (where tickets are sold), I don't understand why this thug asked her to sell him a ticket. :confused1: I am horrified by your account. Your poor, dear mother! Praying for her to recover without long-term physical harm. The emotional harm is going to be harder to heal. :grouphug: to her, please, from me, an Internet person. :grouphug: to you, also. 2 Quote Link to comment Share on other sites More sharing options...
Mommy22alyns Posted September 5, 2015 Share Posted September 5, 2015 Whoa, I am so sorry. Some people are just crazy. I spent a lot of time in retail, and I once had a customer literally threaten to KILL me ("slice me in two") because I gave him a golden dollar as change instead of a paper dollar. I feared for my life for MONTHS after that, because he actually worked around the corner and was allowed to keep doing so even though I pressed charges. Quote Link to comment Share on other sites More sharing options...
Word Nerd Posted September 5, 2015 Share Posted September 5, 2015 I think public shaming is a bad idea, especially if there are plans to pursue a civil case, and I can't imagine how going viral could possibly help the woman's anxiety issues. 2 Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted September 5, 2015 Share Posted September 5, 2015 Please, please have your mother hire an attorney and sue this person in civil court. Until our society stands up to this type of conduct it will continue! I would go after this man for everything he owns. I pray your mom is ok physically, and emotionally. This could casue a form of PTSD. I mean, how could you not be terrified as a result and anxious when you have to return to work? unless the guy has capital (ie. savings, a house, etc.) lawyers aren't as likely to take a civil case - no matter how likely they'd win. I agree, press charges - and don't agree to a plea bargain. counseling for your mom - if she's already struggling with anxiety, this will just make everything worse. DO take pictures. (the police should have done so as part of a police report. - if she hasn't filed a victim report, she needs to do so.) have her go to her dr and have injuries documented. (including worsening of her anxiety.) Do you know if he was on drugs or drunk? honestly - that's irrelevant to him assaulting someone. (unless it affects with what he ends up being charged.) he still assaulted her. even if he was drunk or using - he CHOSE to drink or use. no one forced him. was he released without charge? or on bail? 2 Quote Link to comment Share on other sites More sharing options...
creekland Posted September 5, 2015 Share Posted September 5, 2015 honestly - that's irrelevant to him assaulting someone. (unless it affects with what he ends up being charged.) he still assaulted her. even if he was drunk or using - he CHOSE to drink or use. no one forced him. It doesn't change my curiosity about it. I definitely agree that no one should be assaulting anyone. Period. I'm just curious to know if drugs/alcohol were involved. I suspect one or the other - or perhaps both - were, but who knows? 2 Quote Link to comment Share on other sites More sharing options...
Anne in CA Posted September 5, 2015 Share Posted September 5, 2015 This is the sort of person that needs to be locked up for the safety of everybody. We have all the wrong people in jail, I swear. We have too many people in jail for smoking a little dope and people like this out walking the streets. Not to mention white collar criminals who hurt people just as badly as this clown but get to walk around masquerading as good citizens. If you won't go by societies rules, you should be removed. It is maddening that this jerk was out of jail in two hours. You can bet your bottom dollar this guy hits his wife/ mother/ children, and gets away with it every day. 3 Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted September 5, 2015 Share Posted September 5, 2015 We have too many people in jail for smoking a little dope my brother used to deal when I was still living at home. his customers weren't "innocent". Quote Link to comment Share on other sites More sharing options...
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