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Scammers Threatened to Kill my 90 year old Mom


Jean in Newcastle
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I'm sure they were trying to get her to tell them her credit card number etc.but she was alternately too savvy and too clueless for them.  She said that since their script was word-for-word what the t.v. news had warned about that she was sure it couldn't actually be scammers but were college aged kids playing a joke.  Until she refused to tell them stuff and they told her they knew where she lived and would come kill her.  They called back 3 times.  She's not too shaken up - they have good security at her retirement community but I'm a bit mad.  Not so much at the scammers.  I mean - they are scum but we know that they are doing what they do in order to bilk the elderly out of money.  I'm more angry at the police who brushed my mom's call off.  They only took it seriously when my sister got on the phone and called them.  Not that they can do much but I do think they should be aware of the situation and should do what they can to reassure my mom.  My mom now has caller i.d. on her phone and is having fun with her new toy :)  

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My mom said that the police officer who first took her call "solved" the problem by telling her to not use her phone.  Mom's retort was "I have a phone for a reason." and the officer backtracked with "Well, I guess you do need to talk on the phone sometimes."  My sister was the one who came up with the idea of getting her Caller I.D. 

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Wait, what? The police treated a 90 year old woman like that? Geez, really, especially if the news had already warned citizens about a scam like this. I wonder how they'd like it if their mother was told that? 

 

The scammers are dirtbags. My 88 yo FIL got a call once and fortunately was aware of what they were doing.

 

I'd almost be more angry at the police than the scammers. If they hadn't taken your sister seriously (though really, she shouldn't have had to call them), I'd say take it to the media. 

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I should say that she was shaken a bit.  She's taken to locking her door now.  But she's not too worried that they will actually track her down.  One of the things they did was to say "We know you live at _(wrong address)__" hoping that she would correct them and give them the right address and she didn't fall for that. 

 

She got a bit of a kick out of some things.  The man who was scamming her used the "I'm a good Christian man" ploy but was not amused when she pointed out that a good Christian man wouldn't be trying to scam her out of money.   ;) She said he used definitely "un-Christian " language at that point!  She called him on that too:)

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I should say that she was shaken a bit.  She's taken to locking her door now.  But she's not too worried that they will actually track her down.  One of the things they did was to say "We know you live at _(wrong address)__" hoping that she would correct them and give them the right address and she didn't fall for that. 

 

She got a bit of a kick out of some things.  The man who was scamming her used the "I'm a good Christian man" ploy but was not amused when she pointed out that a good Christian man wouldn't be trying to scam her out of money.   ;) She said he used definitely "un-Christian " language at that point!  She called him on that too:)

Atta girl! if we ever wonder where your sass and spine comes from, look no further. Your mom is a gem!

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Good for your mom! Although I would have just hung up the phone rather than carry on a conversation. I once had a call from a charity that was collecting money for kidnapped kids, or something like that. I never give money over the phone to organizations I don't know. When I said that, the man told me I'd feel differently if someone kidnapped my kids. He sounded so creepy that it scared me. I told him he was an a$$hole and hung up the phone. Thankfully, he didn't call back. But it's because of that call that I use caller ID. I do not answer calls I don't recognize. If it's important and they really need to talk to me, they should leave a voicemail and I'll call them back.

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Caller ID has flaws, imo. We often receive calls which say "Texas" or some other state, but no name -- just the phone number. Some of the time the call is "real" and from a friend or relative whose phone number we have not memorized.

 

This mom receives my enthusiastic salute for her preparedness and quick intelligence!

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You know, I'm with another poster. I'm mad at the police for their reaction. In fact, I would either urge my mom to file a complaint against the officer(s) who had such a cavalier attitude or I would myself.

My mom won't do it.  I could talk to my sister about doing it.  (I'm thousands of miles away.)  Despite my mom's sharp comebacks and savvy, she actually is starting to get a bit confused now that she's turned 90.  So she didn't think to actually hang up since that would be impolite.  Despite my sister's worries that she wouldn't remember all the instructions for not using the Caller I.D. correctly, Mom told me how to do it in detail.  :)  But yes, I'm mad at the police.  

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Whoa...the FCC gives a list of who is responsible for policing which kinds of violations: https://consumercomplaints.fcc.gov/hc/en-us/articles/202958440-Issues-Outside-the-Jurisdiction-of-the-FCC?from=button

 

The FTC has a page like this too (they seem to be the most applicable): http://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

 

Hmm...maybe you can embarrass and educate the police officer with one of these links. I think this goes well beyond fraud and may need to be reported to more than one agency. If another agency takes this seriously when the police did not, I would definitely complain to the police about how they handled it.

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Whoa...the FCC gives a list of who is responsible for policing which kinds of violations: https://consumercomplaints.fcc.gov/hc/en-us/articles/202958440-Issues-Outside-the-Jurisdiction-of-the-FCC?from=button

 

The FTC has a page like this too (they seem to be the most applicable): http://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

 

Hmm...maybe you can embarrass and educate the police officer with one of these links. I think this goes well beyond fraud and may need to be reported to more than one agency. If another agency takes this seriously when the police did not, I would definitely complain to the police about how they handled it.

Threats of violence do escalate things above fraud level. I'd call the agencies, not just make an online form report.

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I encourage you to consider putting your folks' number on an OOMA line instead of a landline. The OOMA handsets can work just like a landline, and you can even port their number there. Best thing is that you can blacklist whole categories of callers (sort of like internet filters) as well as individual numbers, and you can access an entire log of all calls (in and out), and click Block on charities, scammers, etc. 

 

I urge anyone with elderly parents to do this ASAP. Phone scammers and "charities" (both legit and not legit) prey on elderly, and once your folks are "on a list", the calls will soon be incessant. 

 

I did this with Mom's number a year ago, and the calls have finally stopped. It just took 5 min/week to click through incoming numbers and block them . . . She was getting dozens of scam/charity/etc calls daily. It was awful. 

 

The cost for "premier" two line service is $10-15/mo, porting the number cost $40 or so, and if you buy their special handsets (photo caller ID!!), those are $50 each, but you can alternatively use "normal" phones no problem. I love, love, love it. Voice quality is perfect. I set it up so all voicemails result in an email (with the mp3 attached) as well as a text to me . . . So, I never miss messages. 

 

No, I don't work for them or have any financial stake in OOMA. Just a happy customer. 

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I encourage you to consider putting your folks' number on an OOMA line instead of a landline. The OOMA handsets can work just like a landline, and you can even port their number there. Best thing is that you can blacklist whole categories of callers (sort of like internet filters) as well as individual numbers, and you can access an entire log of all calls (in and out), and click Block on charities, scammers, etc. 

 

I urge anyone with elderly parents to do this ASAP. Phone scammers and "charities" (both legit and not legit) prey on elderly, and once your folks are "on a list", the calls will soon be incessant. 

 

I did this with Mom's number a year ago, and the calls have finally stopped. It just took 5 min/week to click through incoming numbers and block them . . . She was getting dozens of scam/charity/etc calls daily. It was awful. 

 

The cost for "premier" two line service is $10-15/mo, porting the number cost $40 or so, and if you buy their special handsets (photo caller ID!!), those are $50 each, but you can alternatively use "normal" phones no problem. I love, love, love it. Voice quality is perfect. I set it up so all voicemails result in an email (with the mp3 attached) as well as a text to me . . . So, I never miss messages. 

 

No, I don't work for them or have any financial stake in OOMA. Just a happy customer. 

I'll have to look that up. My mom has a special closed caption phone because she is profoundly hard of hearing.  

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She got a bit of a kick out of some things.  The man who was scamming her used the "I'm a good Christian man" ploy but was not amused when she pointed out that a good Christian man wouldn't be trying to scam her out of money.   ;) She said he used definitely "un-Christian " language at that point!  She called him on that too:)

 

Your mom sounds really cool. Go, Granny! :)

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I am really sorry about this for your mom - but she sounds tough enough to deal. Glad your sister pushed it with the police.

 

My oldest is applying for jobs on craigslist. You would not believe the scammers. Requests for photos and offers of private modeling jobs. A personal assistant job where she was offered a high rate of pay and then asked to put up her own money to be paid by a check - which was actually dispatched to her for deposit. She hesitated because she had NEVER met or even skyped with the supposed employer. Told them she wouldn't do it unless she could see them....and is still holding the fake $1500 check, which if she had deposited would apparently have given them access to her checking account and, quite possibly, SSN. The police said, well, we really can't do anything about internet stuff......good thing you were smart. She left the fake check with them.

 

Evil flourishes.

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Google the police's department in your Mom's area. Quite often the "regular guys" don't really handle these calls but the Fraud Department (they can go by various names) is usually more interested in it.

My mother (who lives in Europe) got a scam call from "her grandson" who asked if she would loan him a little money and he would give her his account number. Mom thought it was so hilarious that she never even considered calling the police. Since Mom's grandson does not speak her language fluently but the caller did, she was incredibly amused.

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My dh's cousin got a distress call from our "son" about 5 or 6 months ago.  She was very suspicious but that didn't stop her from blistering the young scammer's ear with helpful advice on how to get his life in order.  Then she called us to see if it really was ds and despite being told by us and by ds that it wasn't, she still spent another twenty minutes blistering ds' ear with helpful advice on how to get his life in order!  She's a bit of a force of nature and we had quite the laugh about the scammer walking blind into that one!  

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