DawnM Posted December 14, 2014 Share Posted December 14, 2014 Are you ordering anything from here? Have you? My son wants a couple of items from there, including a light up Newton's Cradle. Quote Link to comment Share on other sites More sharing options...
anneinco Posted December 14, 2014 Share Posted December 14, 2014 I have looked at the site the last couple years, but just placed my first order there this season... and then ten days later, my second order... Various Minecraft, Firefly, and Dr. Who items. We just started watching Dr. Who, so the Tardis ornament was one of those items! One item from the first order arrived Friday, the rest from the first order are due to arrive today. Quote Link to comment Share on other sites More sharing options...
Firefly Posted December 14, 2014 Share Posted December 14, 2014 I've ordered from them a lot over the years- they have excellent customer service. This year I got the "Mordorable" tee for DD and a Star Trek robe for DS. Love ThinkGeek! Quote Link to comment Share on other sites More sharing options...
SemiSweet Posted December 14, 2014 Share Posted December 14, 2014 Nothing this year but we've ordered various minecraft things, t-shirts, an air gun. I love thinkgeek. Quote Link to comment Share on other sites More sharing options...
BigMamaBird Posted December 14, 2014 Share Posted December 14, 2014 We've ordered from them a lot and have always been happy with shipping and customer service. This year our boys are getting Lightsaber night lights. In the past I've bought Dh some Star Wars stick figure decals for our van and an Enterprise pizza cutter. Quote Link to comment Share on other sites More sharing options...
Luckymama Posted December 14, 2014 Share Posted December 14, 2014 This year we got a Tardis tea infuser for dd19 :D Quote Link to comment Share on other sites More sharing options...
itsheresomewhere Posted December 14, 2014 Share Posted December 14, 2014 Excellent customer service. DS gets quite a bit from there. Quote Link to comment Share on other sites More sharing options...
Lady Florida. Posted December 14, 2014 Share Posted December 14, 2014 I've ordered from them in the past and have no complaints. Customer service is great, shipping is fast (getting it out that is - the rest is up to the shipping agent). We've been pleased with everything we ordered from there. We didn't order anything this year. Ds wanted us to get the Weeping Angels tree topper but by the time he thought of it, they were sold out. I think I'll check back around spring or summer when people aren't thinking of that kind of thing, and order it then. Quote Link to comment Share on other sites More sharing options...
catz Posted December 14, 2014 Share Posted December 14, 2014 I ordered a bunch of stuff for boy from there. Love them! Quote Link to comment Share on other sites More sharing options...
Momling Posted December 14, 2014 Share Posted December 14, 2014 I have ordered and also returned items there and had no problems. Quote Link to comment Share on other sites More sharing options...
Word Nerd Posted December 14, 2014 Share Posted December 14, 2014 I need another small item to take advantage of the $40 special (25% off and free shipping). I wish they didn't have so many things out of stock! Quote Link to comment Share on other sites More sharing options...
Starr Posted December 14, 2014 Share Posted December 14, 2014 My favorite: air zooka :D Quote Link to comment Share on other sites More sharing options...
HollyDay Posted December 14, 2014 Share Posted December 14, 2014 Not yet, but I plan to. I'm not sure I should thank the board person who recommended the website to me or not :) Quote Link to comment Share on other sites More sharing options...
nukeswife Posted December 14, 2014 Share Posted December 14, 2014 We're huge Think geek fans. We have the Weeping Angel Tree topper, on our Whovian themed holiday tree. Last year my kids got lots of various t-shirts from there, This year my oldest got a Doctor Who shirt, pants and slippers. I got my husband and Firefly ship schematic t-shirt, bought my daughter a t-shirt and two pairs of earrings, my youngest is getting a stress ball. Nothing but good things to say about them. Quote Link to comment Share on other sites More sharing options...
OnTheBrink Posted December 14, 2014 Share Posted December 14, 2014 Always the first place I go for Christmas gifts. Quote Link to comment Share on other sites More sharing options...
Allearia Posted December 15, 2014 Share Posted December 15, 2014 I have been wanting to order from them for a while but finally got some things during their Black Friday sale. Most is for Christmas but today was older ds birthday and he got the chain mail bag of holding (for D&D dice), a 20 sided die that lights up when you get a 20, and a Darth Vader Bacon tshirt. I now have some points and a gift certificate to use and am going to get some more soon. There are some creative adult gifts and stocking stuffers that are a lot of fun. Quote Link to comment Share on other sites More sharing options...
Elisabet1 Posted December 15, 2014 Share Posted December 15, 2014 I have. They were great. Quote Link to comment Share on other sites More sharing options...
reign Posted December 15, 2014 Share Posted December 15, 2014 I literally just ordered! I bought my husband a Dr.Who Yahtzee and a Periodic Table shower curtain. We order from them every Christmas. Quote Link to comment Share on other sites More sharing options...
Mom in High Heels Posted December 15, 2014 Share Posted December 15, 2014 I'm quite miffed at them right now. Not because of service or anything, but because they use a Stargate in their holiday logo, and yet carry no Stargate merchandise. How could they do that? I need to buy Stargate stuff for Christmas! Quote Link to comment Share on other sites More sharing options...
In The Great White North Posted December 15, 2014 Share Posted December 15, 2014 I bought a couple of Annoy-a-tron gidgets a couple of years ago. Rumor has it they made their way around the dorms. Quote Link to comment Share on other sites More sharing options...
happi duck Posted December 15, 2014 Share Posted December 15, 2014 Always the first place I go for Christmas gifts. Me too! Quote Link to comment Share on other sites More sharing options...
Slartibartfast Posted December 15, 2014 Share Posted December 15, 2014 I have ordered a ridiculous amount of merchandise from that website. I have never had a problem with an order. Quote Link to comment Share on other sites More sharing options...
Unicorn. Posted December 15, 2014 Share Posted December 15, 2014 This year we got a Tardis tea infuser for dd19 :D Dd 16 is getting one of those also! Along w/ a glow in the dark dr who tshirt that says "you don't know who I am" and when the lights go out it says "but you will". All the kids are also getting dr.who pj pants, and other various goodies. I love that place. Quote Link to comment Share on other sites More sharing options...
WagsWife Posted December 15, 2014 Share Posted December 15, 2014 We do pajamas on Christmas Eve, and most years we have some kind of theme. This year, they begged for a Doctor Who theme...so I bought them the blue Tardis lounge pants, and the blue Christmas shirt (reindeer pulling the Tardis through time and space.) I also bought our oldest the blue Tardis sweater (Tardis on back, Union Jack on front.) I could probably blow our entire budget for the older girls at TG...but I refuse LOL! Quote Link to comment Share on other sites More sharing options...
KidsHappen Posted December 15, 2014 Share Posted December 15, 2014 The whole family orders from there because we are all geeks. We get some of the best stuff there. My only complaint is that my chemical symbol for caffine, coffee mug is too small. Quote Link to comment Share on other sites More sharing options...
Lizzie in Ma Posted December 15, 2014 Share Posted December 15, 2014 We order from there for every gift giving occasion. ;) Quote Link to comment Share on other sites More sharing options...
Lizzie in Ma Posted December 15, 2014 Share Posted December 15, 2014 I'm quite miffed at them right now. Not because of service or anything, but because they use a Stargate in their holiday logo, and yet carry no Stargate merchandise. How could they do that? I need to buy Stargate stuff for Christmas! I KNOW!!!! Quote Link to comment Share on other sites More sharing options...
jrn Posted December 15, 2014 Share Posted December 15, 2014 I just received an order from them and the minecraft magnets had fallen out of the package and were loose in the shipping box. I currently have an email inquiry pending. Oh, be sure to check walmart, I found the very same product that I ordered for almost $5 cheaper. Quote Link to comment Share on other sites More sharing options...
Mrs Mungo Posted December 19, 2014 Share Posted December 19, 2014 They just posted this on their facebook: To our Friends, both old and new: It's the holiday season and for many of you that means ordering gifts for yourselves and others. A great many of you have already received your orders from ThinkGeek and we hope that you enjoy them. That said, we also understand that there are those of you who have had issues and we want to take a moment to address them and let you know we're doing everything we can to make things right. If you have received an item that is either incorrect or broken - Our resolution team would like you to contact them at tgholiday@thinkgeek.com. Please provide your name and order number in your email. If your order is showing as shipped, but hasn't arrived or you haven't received a shipping notification - We recognize the urgency of the holiday season and are still working on shipping from our warehouse as quickly and efficiently as possible. Customers who were impacted by an issue we recently discovered were contacted already and we will resolve the status of their orders within the next 24 hours. If you need to make a change to your shipping information because of timing or travel plans, please contact us at with your name, order number and request at tgholiday@thinkgeek.com. For those of you who have tried to contact customer service and experienced egregious wait times - we sincerely apologize. The above listed email (tgholiday@thinkgeek.com) exists outside of our standard customer service queue and goes directly to our escalation team. Our customer service management here at ThinkGeek HQ will contact you with a resolution within 24 hours. In the end, we want to work with you to come to a solution that works best for you. If you have been affected by any of the challenges above, please contact us as soon as possible with your order number so that we may have the opportunity to make it right. We know that this doesn't fix everything, but it is the first step in our plan prove to you that we are still the company that you trust us to be. Quote Link to comment Share on other sites More sharing options...
happi duck Posted December 19, 2014 Share Posted December 19, 2014 Bump. Hope everyone gets their stuff on time! Quote Link to comment Share on other sites More sharing options...
Word Nerd Posted December 19, 2014 Share Posted December 19, 2014 My package made it to the local post office, so I should get it tomorrow. Quote Link to comment Share on other sites More sharing options...
plansrme Posted December 19, 2014 Share Posted December 19, 2014 If anyone is missing a Tardis blanket, sorry. They shipped me two. I only ordered (and paid for) one. Order resolution has not responded, and I feel guilty because it is now out of stock. Slinking away to hide under my spare Tardis. . .. Quote Link to comment Share on other sites More sharing options...
MSNative Posted December 19, 2014 Share Posted December 19, 2014 Mrs. Mungo, thank you for the info. I waited another 90 minutes to talk to someone today and was disconnect again. I sent them an email to that address. I still haven't heard from the previous emails to their usual customer service. Glad they at least acknowledge that things are messed up 8 ways to Sunday over there. I appreciate having a new way to try to resolve this!! Quote Link to comment Share on other sites More sharing options...
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