michaeljenn Posted January 19, 2017 Share Posted January 19, 2017 My daughter just started taking an online course with Derek Owens. We sent in her chapter 1 test January 3, and have not heard back yet. I then send another email 2 days ago and still have not heard back. I am getting frustrated. I was under the impression that homework/tests were grades and returned fairly quickly. For those of you using Derek Owens, what has been the turn around time for you? 1 Quote Link to comment Share on other sites More sharing options...
yvonne Posted January 19, 2017 Share Posted January 19, 2017 Ours usually got turned around in 2-3 days, at most. There must be something going on on DO's side. Quote Link to comment Share on other sites More sharing options...
fourisenough Posted January 19, 2017 Share Posted January 19, 2017 My daughter just started taking an online course with Derek Owens. We sent in her chapter 1 test January 3, and have not heard back yet. I then send another email 2 days ago and still have not heard back. I am getting frustrated. I was under the impression that homework/tests were grades and returned fairly quickly. For those of you using Derek Owens, what has been the turn around time for you?Much faster than that. Have you checked your junk email folder? 1 Quote Link to comment Share on other sites More sharing options...
Mike in SA Posted January 19, 2017 Share Posted January 19, 2017 We get physics tests back very quickly - often within 24 hours. Quote Link to comment Share on other sites More sharing options...
................... Posted January 19, 2017 Share Posted January 19, 2017 We get all of ours back usually within 24 hours but never more than 3 days. I would call them and see if you have the right email address and they are aware of the situation. Quote Link to comment Share on other sites More sharing options...
................... Posted January 19, 2017 Share Posted January 19, 2017 Going forward I would give you advice for any online class- you need to communicate right away next time. Since they don't see your student face to face if something got lost or if your student isn't in their LMS or whatever, they'll Never know! :) from now on I would never wait more than 3 days to resolve or check on an issue :) 2 Quote Link to comment Share on other sites More sharing options...
rdj2027 Posted January 19, 2017 Share Posted January 19, 2017 (edited) My son had the same problem. Turned out he sent his homework to the wrong address :glare: . Mr. Owens cannot correct what he does not get You may want to check if your daughter send it to the correct e-mail address. My youngest son's work is usually returned within two days. My older one's tends to take a couple of days longer because he sends in all homework for a chapter at once and I guess correcting geometry proofs takes more time than checking Alg 1 problems. Edited for clarity Edited January 19, 2017 by rdj2027 Quote Link to comment Share on other sites More sharing options...
JoJosMom Posted January 19, 2017 Share Posted January 19, 2017 That is highly unusual. I agree with others who have posted: check the address to which it was sent and your spam folder (mine sometimes misdirects Mr. Owens' graded work.) In any event, I would encourage you to contact Mr. Owens if ever you have concerns; I have found him to be very responsive to emails (and he's super nice, too! :001_smile: ) Quote Link to comment Share on other sites More sharing options...
michaeljenn Posted January 19, 2017 Author Share Posted January 19, 2017 Glad to hear it is highly unusual! We have loved DO so far, and I didn't want to switch!!! I was using the emails on the website... I will give them a call. Thank you!! Quote Link to comment Share on other sites More sharing options...
TarynB Posted January 20, 2017 Share Posted January 20, 2017 (edited) Did your daughter send in her homework and get it back after it was graded? You should be using the same email address to submit both homework and tests. ETA: this page lists the contact info. http://derekowens.com/contact.php The grading email address is listed. Also, in the grading section is a link to a video that explains in detail how to submit things for grading. Edited January 20, 2017 by TarynB Quote Link to comment Share on other sites More sharing options...
michaeljenn Posted January 20, 2017 Author Share Posted January 20, 2017 Yes, we sent in the homework to the correct email address using the same email and have not heard back since January 3rd:( We have watched the video and sent it in correctly. So strange!! Quote Link to comment Share on other sites More sharing options...
Hilltopmom Posted January 21, 2017 Share Posted January 21, 2017 (edited) He's usually very timely (1-2 days), but we've had the same issue this past 2 weeks. In the middle of moving, so I havent followed up yet, but yeah, something must be going on on his end right now. Eta- he was very sick in the fall (meningitis? Hospitalized), but we got an email explaining that. Hope everything is ok. I'll call this week & see whats up. Edited January 21, 2017 by Hilltopmom 1 Quote Link to comment Share on other sites More sharing options...
jjeepa Posted January 21, 2017 Share Posted January 21, 2017 We've had the same issue during the month of January. Weeks delay before getting anything back. Quote Link to comment Share on other sites More sharing options...
tdemauro Posted January 21, 2017 Share Posted January 21, 2017 We, too, have had the same problem during the month of January. Quote Link to comment Share on other sites More sharing options...
quark Posted January 21, 2017 Share Posted January 21, 2017 IIRC, we had a similar issue around this time too. Perhaps he is overwhelmed with everyone sending work in at the same time? It was only the once or at most twice (I cannot remember exactly as it was a few years ago for honors physics). There was definitely a time when he was not getting back to us quickly. But at other times, turnaround was at most 2-3 days and very often, within the same day. Usually DS just moved on to watching videos and would start on next part of homework even before Derek got back to him. 1 Quote Link to comment Share on other sites More sharing options...
TarynB Posted January 21, 2017 Share Posted January 21, 2017 (edited) My son is taking his third DO class right now and we haven't had any issues getting his work back on a timely basis this month or at any time previously. I do know that Mr. Owens has some TA's - advanced and former students of his - who normally help with grading, so Mr. Owens doesn't usually do everything himself. So the delays some are having seem very unusual to me. I hope the issues some of you are having get resolved soon. Edited January 21, 2017 by TarynB 1 Quote Link to comment Share on other sites More sharing options...
Another Lynn Posted January 21, 2017 Share Posted January 21, 2017 Fwiw, ds is taking algebra 2 and we haven't noticed any delays. 1 Quote Link to comment Share on other sites More sharing options...
michaeljenn Posted January 21, 2017 Author Share Posted January 21, 2017 I contacted Derek and he got back to me and said that her chapter test had been graded and emailed. However, I never received it. I check EVERYWHERE!! LOL He sent it to me again. Maybe they are just having a rough start for the new year? I am sure things will get back to normal soon. I noticed on his website it shows a spreadsheet with grades... it that something I am supposed to be able to access? Am I making sense here? If so, can anyone tell me how I do that? 2 Quote Link to comment Share on other sites More sharing options...
GailV Posted January 21, 2017 Share Posted January 21, 2017 I contacted Derek and he got back to me and said that her chapter test had been graded and emailed. However, I never received it. I check EVERYWHERE!! LOL He sent it to me again. Maybe they are just having a rough start for the new year? I am sure things will get back to normal soon. I noticed on his website it shows a spreadsheet with grades... it that something I am supposed to be able to access? Am I making sense here? If so, can anyone tell me how I do that? I access the spreadsheet via a hot link on homework that's sent back. It says something like "Progress Report click here" and shows everything so far, not just the homework in the email. (I hope that makes sense.) 1 Quote Link to comment Share on other sites More sharing options...
Hilltopmom Posted January 23, 2017 Share Posted January 23, 2017 We got back a bunch of assignments last night, not all our missing ones, but about half, in one big email. Something must be off, maybe it is just a backlog of people sending stuff in over semester break ( we used that time as " catch up on math time", perhaps others did too). I'll go check his grade book & see if the missing ones were graded, just not returned. Quote Link to comment Share on other sites More sharing options...
michaeljenn Posted January 24, 2017 Author Share Posted January 24, 2017 I access the spreadsheet via a hot link on homework that's sent back. It says something like "Progress Report click here" and shows everything so far, not just the homework in the email. (I hope that makes sense.) Thanks:) Makes sense, but I am not finding it! BOO! LOL Quote Link to comment Share on other sites More sharing options...
skimomma Posted January 25, 2017 Share Posted January 25, 2017 We have also been experiencing uncharacteristic delays. My dd is ready to take the mid-year exam in a course and I have emailed twice requesting a copy with no response yet. Quote Link to comment Share on other sites More sharing options...
michaeljenn Posted January 29, 2017 Author Share Posted January 29, 2017 Well... it has been 10 days since I have turned in homework and have not heard back... AGAIN. I am not sure what to do. I cannot have this long of a turnaround. I was under the impression that the turnaround was a few days. Very frustrated. I wonder if he would just email me the answers to the homework and tests and I will grade it myself. Quote Link to comment Share on other sites More sharing options...
JoJosMom Posted January 29, 2017 Share Posted January 29, 2017 Well... it has been 10 days since I have turned in homework and have not heard back... AGAIN. I am not sure what to do. I cannot have this long of a turnaround. I was under the impression that the turnaround was a few days. Very frustrated. I wonder if he would just email me the answers to the homework and tests and I will grade it myself. Have you emailed Mr. Owens directly about this? We are on our second course with Derek Owens and the only time I've had a long delay was because I lost his response in my spam filter. Any any time I've emailed him directly, I got a response very promptly. 1 Quote Link to comment Share on other sites More sharing options...
OnMyOwn Posted January 30, 2017 Share Posted January 30, 2017 (edited) Well... it has been 10 days since I have turned in homework and have not heard back... AGAIN. I am not sure what to do. I cannot have this long of a turnaround. I was under the impression that the turnaround was a few days. Very frustrated. I wonder if he would just email me the answers to the homework and tests and I will grade it myself. Yes, he will do this. And if you grade it all yourself, he only charges half price. Edited January 30, 2017 by OnMyOwn Quote Link to comment Share on other sites More sharing options...
michaeljenn Posted January 31, 2017 Author Share Posted January 31, 2017 Derek got back to me super quick again... he is saying that the homework has been graded and sent back, but somehow I am not receiving them. I have checked everywhere. Apparently this has happened to others who use a gmail account. I am very thankful he gets back to me in a timely manner, and it sounds like it is a problem with my email. Hopefully I will figure it out. However, I am moving to the parent grading option for the remainder of pre-algebra. I will go back to Derek/staff grading when we hit algebra. Just wanted to give an update. Even though there have been issues with email, I am still very happy and satisfied with his math program:) What a difference it has made for my daughter. 3 Quote Link to comment Share on other sites More sharing options...
TarynB Posted February 1, 2017 Share Posted February 1, 2017 Derek got back to me super quick again... he is saying that the homework has been graded and sent back, but somehow I am not receiving them. I have checked everywhere. Apparently this has happened to others who use a gmail account. I am very thankful he gets back to me in a timely manner, and it sounds like it is a problem with my email. Hopefully I will figure it out. However, I am moving to the parent grading option for the remainder of pre-algebra. I will go back to Derek/staff grading when we hit algebra. Just wanted to give an update. Even though there have been issues with email, I am still very happy and satisfied with his math program:) What a difference it has made for my daughter. Thanks for coming back to update this thread. I'm so sorry that you've had these issues though. It must be really frustrating. I've been paying close attention to the grading turnaround on my son's assignments since this thread came up. He sent homework in yesterday afternoon and got it back this afternoon. But I've decided I'm hanging on to my non-gmail account for as long as I can, just because of so many bad stories I hear about gmail! Quote Link to comment Share on other sites More sharing options...
klmama Posted February 1, 2017 Share Posted February 1, 2017 Gmail does weird things sometimes. My dc takes online math from a different provider, who once contacted me to tell me dc hadn't turned in the test by the deadline, even though I'd sent it. Later, the provider emailed me back to tell me that it had been found - attached to another student's emailed test! Very, very strange. I encourage my dc not to use Gmail for anything truly confidential. Quote Link to comment Share on other sites More sharing options...
Hilltopmom Posted February 1, 2017 Share Posted February 1, 2017 Well, we don't use gmail & are still having long delays. I emailed Mr. Owens to ask about the lag time today. I'll update when I hear back. Quote Link to comment Share on other sites More sharing options...
Hilltopmom Posted February 1, 2017 Share Posted February 1, 2017 Did hear right back. They're caught up on grading right now, but we were still missing some, so I'm having ds just resubmit those all today, since it looks like they never went through on our end. Hope everything returns to normal now :) 1 Quote Link to comment Share on other sites More sharing options...
Hilltopmom Posted February 26, 2017 Share Posted February 26, 2017 Bumping this up again- anyone still having delays or delays again? We are (a weeks worth of stuff not returned yet) & so is my friend who just started her ds. Will recheck that they all went through & email to see what's up, but not so impressed as we were in the fall :( Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.