Ravin Posted July 5, 2009 Share Posted July 5, 2009 I had some customers come in to my store last night and make a nuisance of themselves. The nuisance was because they were complaining about the price of a swimsuit, and trying to talk us down to the price they'd seen in a store in another city, trying to argue that our company's written policy of giving the correct, low price means we have to match other stores--which is not the case, prices vary by area, it's only WITHIN a store if the shelf price and bar code don't match or to match a printed circular ad that we can change the price. Anyway, there were three of them, and they were college-aged (probably students, we have a big university here). None of them spoke a word aloud, and when I tried to speak slowly and clearly in hopes that they could read my lips, they just made it clear they were deaf and didn't understand me. I had to carry on a conversation with them via notes jotted on a piece of paper (my pen, and a piece of receipt tape). They spoke in sign language with each other. I've communicated this way with a deaf person before; most notably with a young woman I met on a train once in Japan--she was fluent in written English and Italian and read lips in Japanese as well as signing in a couple of different sign languages. She carried a notepad and pen to facilitate conversations when she had difficulty reading someone's lips. My question is, is it common these days for young deaf people to be taught only sign language and no speech or lip-reading? I know there is a school of thought in deaf education that calls for only lip-reading/speech and mainstreaming, and another that calls for using sign language as well, but...is sign-only still done much? And, if someone only communicates in sign and writing, why wouldn't he or she carry a note pad or something to facilitate what must be a relatively frequent need for quick written conversation? Was this guy just yanking my chain by making communication more difficult in addition to arguing over the price of the swimsuit, or what? Quote Link to comment Share on other sites More sharing options...
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