1cat2ferrets Posted June 16, 2009 Share Posted June 16, 2009 Yesterday, my son was playing "Fallout 3" and I heard him say: "OH NOOO!" so I went upstairs to see what was what. He told me his XBOX made a grinding sound like a paper shredder does so he quickly removed his game. Then he put another game into the console and it said that the disk couldn't be read. It did the same thing with all of his others games, too. My son was so upset because he saved and saved in order to buy this game system--$500 BTW!! I called Microsoft and--here's a surprise--talked to someone from India!! I couldn't for the life of me understand this person. I had to ask again and again to repeat what they said. This game console is only 1 and a half years old and my son takes care of all of his possessions. Thankfully he bought an extended warranty on the thing, but still it should last longer for the price he paid for it. Anyway, we sent it out to be fixed today by way of UPS and had it insured for $500 just in case. Any other kids out there had their XBOX crash on them?? Quote Link to comment Share on other sites More sharing options...
Quiver0f10 Posted June 16, 2009 Share Posted June 16, 2009 We did and they repaired it at no cost to us. We had it back within 2-3 weeks tops. Quote Link to comment Share on other sites More sharing options...
unsinkable Posted June 16, 2009 Share Posted June 16, 2009 We've had 2 repaired. One for the red ring and one for not being able to read the discs. FYI, you might not get the same machine back. Quote Link to comment Share on other sites More sharing options...
Carrie12345 Posted June 16, 2009 Share Posted June 16, 2009 I've yet to hear a single person say they've had a 360 for more than a year or two without any repairs. Dh is able to fix ours when it red-rings, but it has had to go out for repair for the grinding. Microsoft is good about taking care of it. Quote Link to comment Share on other sites More sharing options...
Tiff in TX Posted June 16, 2009 Share Posted June 16, 2009 We have a 360 at home (adults only) and we use a fan attachment to keep it cool. The system might have just over heated. You can buy the fan on Amazon or any electronics store. It's pretty loud, but it does its job. Quote Link to comment Share on other sites More sharing options...
MamaT Posted June 16, 2009 Share Posted June 16, 2009 Yes, but they couldn't repair ours. They sent us a coupon for a replacement one. Quote Link to comment Share on other sites More sharing options...
Aunty Social Posted June 16, 2009 Share Posted June 16, 2009 We had to replace ours three times in three years - twice for the "red ring of death" and the last time for the grinding sound (drive gone bad). The last time we had such a hassle (I seriously considered going the BBB route) that we dumped xbox and went ps3. Couldn't be happier. I'm going to sound bitter, but Microsoft is only out for as much money as they can get. They deliberately send out buggy, half @ssed products so that the consumer has to pay to upgrade, repair or replace them. I avoid them as much as I can. (can you tell we've had several bad experiences with them?) ok, rant off.:rant: Seriously, Xbox is known for it's problems. Your son should consider trading/selling and getting a wii or ps3. Quote Link to comment Share on other sites More sharing options...
athena1277 Posted June 16, 2009 Share Posted June 16, 2009 I've yet to hear a single person say they've had a 360 for more than a year or two without any repairs.Dh is able to fix ours when it red-rings, but it has had to go out for repair for the grinding. Microsoft is good about taking care of it. HOW???? My dh has had the "red ring of death" 2 or 3 times and we always have to send in. It would be great to know how to do it ourselves. Quote Link to comment Share on other sites More sharing options...
Aunty Social Posted June 16, 2009 Share Posted June 16, 2009 LOL. I have been reading the rest of the responses, and am beginning to wonder if we are on some sort of blacklist with Microsoft. We've never been able to get ours repaired without major hassle, or major bucks. I even start out very nice....and get progressively more firm as they stall, throw up roadblocks, and refuse to take responsibility. What do you all do to get good service from them? (seriously, what?) Quote Link to comment Share on other sites More sharing options...
Samiam Posted June 16, 2009 Share Posted June 16, 2009 It's not just the XBoxes, PS3 has their problems too. We are on our FOURTH in 2 years...one taken back to the store within a month, and the other 3 were sent in with warranty. We did not get the same one back. Electronics ugh!! Quote Link to comment Share on other sites More sharing options...
Retired Posted June 16, 2009 Share Posted June 16, 2009 Xbox has a 3 year warranty, call them or go online and request a repair, they will send you a box with shipping paid keep the box when your system is return, the next time you need repair they will send or have you print a FedEx shipping label Yeah its a pain, we have sent our system in twice. Quote Link to comment Share on other sites More sharing options...
Maria from IN Posted June 16, 2009 Share Posted June 16, 2009 One of the guys at the used video game store last night said that 6 out of 10 XBoxes will fail and need repair. Sheesh. Quote Link to comment Share on other sites More sharing options...
Melissa in CA Posted June 16, 2009 Share Posted June 16, 2009 My oldest son has worked part time for three years in the electronics department of a major retail store here in CA and he tells everyone he knows to not buy an Xbox 360. He constantly has them returned with problems. He instead recommends ps3...which rarely gets returned. Quote Link to comment Share on other sites More sharing options...
kat19 Posted June 16, 2009 Share Posted June 16, 2009 My son bought a Xbox 360 in April with birthday money. So far no issues. My brother in law had to ship his Xbox to be fixed earlier this year(had the red ring). He had it for a year or two before having issues with it. Quote Link to comment Share on other sites More sharing options...
Aunty Social Posted June 16, 2009 Share Posted June 16, 2009 It's not just the XBoxes, PS3 has their problems too. We are on our FOURTH in 2 years...one taken back to the store within a month, and the other 3 were sent in with warranty. We did not get the same one back. Electronics ugh!! Ahhhhhh!!!! NO, I thought we were safe! Quote Link to comment Share on other sites More sharing options...
mamaof2andtwins Posted June 16, 2009 Share Posted June 16, 2009 My understanding, from the research that I did before we bought ours 6 months ago, the newer ones have a better cooling system in them. However, only time will tell if that is true. Jennie Quote Link to comment Share on other sites More sharing options...
skaterbabs Posted June 17, 2009 Share Posted June 17, 2009 It happens. Microsoft is pretty good about repairs. Quote Link to comment Share on other sites More sharing options...
Carrie12345 Posted June 17, 2009 Share Posted June 17, 2009 HOW???? My dh has had the "red ring of death" 2 or 3 times and we always have to send in. It would be great to know how to do it ourselves. Oh, I have no idea. I don't even know how to work the thing until one of the kids sets me up. I'll ask him tonight though! Quote Link to comment Share on other sites More sharing options...
Big Buckin' Longhorn Posted June 17, 2009 Share Posted June 17, 2009 We had to replace ours three times in three years - twice for the "red ring of death" and the last time for the grinding sound (drive gone bad). The last time we had such a hassle (I seriously considered going the BBB route) that we dumped xbox and went ps3. Couldn't be happier. I'm going to sound bitter, but Microsoft is only out for as much money as they can get. They deliberately send out buggy, half @ssed products so that the consumer has to pay to upgrade, repair or replace them. I avoid them as much as I can. (can you tell we've had several bad experiences with them?) ok, rant off.:rant: Seriously, Xbox is known for it's problems. Your son should consider trading/selling and getting a wii or ps3. :iagree::iagree::iagree::iagree::iagree: Whole-heatedly. Exactly. They suck. We had ours repaired and then promptly sold it. It was a big expensive piece of junk. I think Baby Boy is saving for a PS3 now, but he keeps getting sidetracked with other minutia he has to have, so we'll see. We do have a Wii though, and love it. Quote Link to comment Share on other sites More sharing options...
Big Buckin' Longhorn Posted June 17, 2009 Share Posted June 17, 2009 It's not just the XBoxes, PS3 has their problems too. We are on our FOURTH in 2 years...one taken back to the store within a month, and the other 3 were sent in with warranty. We did not get the same one back. Electronics ugh!! Oh, no! Not the PS3. Shoot! Quote Link to comment Share on other sites More sharing options...
1cat2ferrets Posted June 17, 2009 Author Share Posted June 17, 2009 am amazed at all the other people who have had problems with the XBOX360!! You're all right...it's junk!! I just wanted to let you all know, that we have an original Playstation 1 console that STILL works and a Super Nintendo 64 that STILL works as well!! What does THAT tell you?? Yes, you guessed it, everything that's made today is junk. I feel sorry for the kids who save and save like my son for something they really want and it's a big disappointment. It's ALL about the money, I think. Oh well, we sent it out to be fixed so we'll see what happens. It would be great if it can't be fixed and they send my son a check for the amount he paid for the piece of cr@p! Quote Link to comment Share on other sites More sharing options...
KidsHappen Posted June 17, 2009 Share Posted June 17, 2009 Any problems with Wi? Quote Link to comment Share on other sites More sharing options...
Big Buckin' Longhorn Posted June 17, 2009 Share Posted June 17, 2009 am amazed at all the other people who have had problems with the XBOX360!! You're all right...it's junk!! I just wanted to let you all know, that we have an original Playstation 1 console that STILL works and a Super Nintendo 64 that STILL works as well!! What does THAT tell you?? Yes, you guessed it, everything that's made today is junk. I feel sorry for the kids who save and save like my son for something they really want and it's a big disappointment. It's ALL about the money, I think. Oh well, we sent it out to be fixed so we'll see what happens. It would be great if it can't be fixed and they send my son a check for the amount he paid for the piece of cr@p! We still have an original Sony Playstation as well as a Nintendo 64 and a Nintendo Game Cube that have never given us a moment of trouble. My son got them when he was very young (actually the Playstation was passed down to us from an older family member, I don't think my son even knew about game systems because he was so young) and he has beat the devil out of them and they are still going strong. That's the way things should be made, you know, to play with. *SIGH* Quote Link to comment Share on other sites More sharing options...
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