Oh my!! I don't know how I missed this the first time around but this is truly heartbreaking!! It brings tears to my eyes.
Impish, may I ask since you are one who has worked in these facitilies, why are the other staff so unkind to the residents?? I mean, why do they choose this line of work if they have no heart for the elderly and if they don't have patience for their frailties or maybe more importantly, how do they even get hired for these types of positions if they have no heart for the people they will be caring for?? Does nobody really even care about these poor people besides the few like yourself??
Oh this thread is heartbreakingly sad. I realize that there are some things that are beyond all control, but I take this thread also as a precautionary warning to take the best care of myself now so that hopefully I won't be in a position like this in the future.