Landlords do operate differently. I have have had some tell me to do the work [whatever needs to be done, like painting or replacing something that they are required to do] and deduct from the rent. I've also had them tell me to call and pay for the plumber, exterminator, etc and deduct from the rent. I've also had landlords who pay for a company to handle those things and I am to call them. Then I had the landlord who did it all himself, including taking a jackhammer, yes a jackhammer to the kitchen floor the day after Thanksgiving. :eek: I didn't think we would be able to use the kitchen for a month. Believe it or not, he fixed the problem and replaced the tile, I think the next day. [He was a pretty good landlord. iirc :D]
Point being, they were all very different. :tongue_smilie: