gingersmom Posted November 9, 2012 Share Posted November 9, 2012 I am thinking about buying a television from amazon.com. I order so much from them and have never had an issue but am slightly worried about ordering something as large as a television. Has anyone ordered one before? What do you do if you get it and need to return it because it doesn't work or is damaged? Quote Link to comment Share on other sites More sharing options...
PrincessMommy Posted November 9, 2012 Share Posted November 9, 2012 our current flat screen was ordered from Amazon last year. We didn't have a problem. Good luck. Quote Link to comment Share on other sites More sharing options...
RoughCollie Posted November 9, 2012 Share Posted November 9, 2012 Read Amazon's return policy on televisions, or call and ask them about it. ASAIK, they take returns (and pay for return shipping) on damaged items. If you are worried about it breaking, get a Square Trade warranty on it. We ordered our last tv from Amazon without any problems. Quote Link to comment Share on other sites More sharing options...
itsheresomewhere Posted November 9, 2012 Share Posted November 9, 2012 Great service on TVs. We have two from amazon. No issues Quote Link to comment Share on other sites More sharing options...
Alessandra Posted November 9, 2012 Share Posted November 9, 2012 :lurk5: Quote Link to comment Share on other sites More sharing options...
stripe Posted November 9, 2012 Share Posted November 9, 2012 Typically electronics come in their own, styrofoam fitted boxes and large ones tend to be delivered by UPS. Amazon is really good about handling damaged or defective items. Also, flat screen tvs are really lightweight and not extremely bulky so I think the potential for damage is not so high. Quote Link to comment Share on other sites More sharing options...
LaxMom Posted November 9, 2012 Share Posted November 9, 2012 I'd buy anything from Amazon. Their customer service and policies have proven to be that good. I've had minor issues with some things, but it was always taken care of. And those issues always involved their sellers, not direct from them. They still took care of it. I haven't bought a TV, but my dad bought us a blue ray player and a lap top and had it sent here without issue. Me, too. And I do. Everything from food to the pc I'm using right now. I've had exactly 3 issues in... 10 years? All were minor, could happen anywhere sort of things (box not delivered, one of two jars of almond butter open on receipt, Roku player going on sale the day after we ordered it), and were taken care of immediately (re-shipped, replaced, credited, respectively) when we contacted them. Quote Link to comment Share on other sites More sharing options...
Cindy in FL. Posted November 9, 2012 Share Posted November 9, 2012 I just ordered a 42" tv for my dad. It arrived in perfect condition. Cindy Quote Link to comment Share on other sites More sharing options...
Sandy in Indy Posted November 9, 2012 Share Posted November 9, 2012 I bought a flat screen from them last Christmas. Great service! Our UPS driver kept it on his truck until we were home and even carried in the house for me. Great price and quick service. I'd do it again in a heartbeat. Quote Link to comment Share on other sites More sharing options...
A.Balaban Posted November 9, 2012 Share Posted November 9, 2012 I have never ordered a TV from Amazon, but I have ordered a TV from Newegg. I liked that Newegg has(had?) a return policy where you could get it replaced if there was an excessive number of dead pixels. Turns out, that "Excessive" number was 5. We only have one dead pixel, and we are so happy with our purchase. I would think with Amazon, having such a history of customer service, you would be fine to order. Quote Link to comment Share on other sites More sharing options...
stripe Posted November 9, 2012 Share Posted November 9, 2012 I bought a flat screen from them last Christmas. Great service! Our UPS driver kept it on his truck until we were home and even carried in the house for me. I've never had a driver willing to cross the threshhold and enter my house or apartment, but they generally will help angle it in so it can be scooted in. One explained to my mom that he wasn't allowed to. I was under the impression this is because some people either try to seduce them or accuse them of misdeeds. For what it's worth, I have never had designs on a UPS driver. Quote Link to comment Share on other sites More sharing options...
Big Buckin' Longhorn Posted November 9, 2012 Share Posted November 9, 2012 Our house is FULL of Amazon stuff: vitamins, face creams, food, paper products, televisions, laptops, and books too, of course! Hardly ever have a problem and when I do, they fix it right up with no questions asked. I never feel slighted. Love them! Quote Link to comment Share on other sites More sharing options...
PrincessMommy Posted November 9, 2012 Share Posted November 9, 2012 I've never had a driver willing to cross the threshhold and enter my house or apartment, but they generally will help angle it in so it can be scooted in. One explained to my mom that he wasn't allowed to. I was under the impression this is because some people either try to seduce them or accuse them of misdeeds. For what it's worth, I have never had designs on a UPS driver. :D Quote Link to comment Share on other sites More sharing options...
Ellesmere Posted November 9, 2012 Share Posted November 9, 2012 We ordered one and it malfunctioned. We had absolutely no hassle getting it back to Amazon. They made the return quite simple. :) Quote Link to comment Share on other sites More sharing options...
gingersmom Posted November 9, 2012 Author Share Posted November 9, 2012 Thanks everyone! I'm feeling much better about ordering from them. I have several televisions on my wish list and know I am just waiting for the prices to drop as we get closer to Thanksgiving. Quote Link to comment Share on other sites More sharing options...
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