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Amazon (how can they get away with price changes in cart?)


sheryl
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I have to tell something Amazon did last year.  I bought DH two pairs of jeans at a good price on Amazon. Two weeks later, they emailed me that the price had dropped before the items were delivered, but after I had paid, and they refunded about $10 a pair back to my credit card!  Crazy. And nice!

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The number of people with things in their cart could, especially for resellers, exceed the stock on hand.  Stock tracking would become utterly impossible if putting it in your digital cart REMOVED it from being available to someone who not only placed it in their cart, but is ready to buy it.  

 

Especially as online retailers have yet to solve the problem of people who browse the site, put items in their carts, and then never return. The average cart abandonment rate is ridiculously high: https://smallbiztrends.com/2017/05/cart-abandonment-rate.html

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41 minutes ago, Tanaqui said:

 

Especially as online retailers have yet to solve the problem of people who browse the site, put items in their carts, and then never return. The average cart abandonment rate is ridiculously high: https://smallbiztrends.com/2017/05/cart-abandonment-rate.html

yeah - some online retailers empty your cart after 24 hours.

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  • 2 weeks later...

Well, I got busy LOL buying a few things.  

I hear where you are coming from.  My mind just simply says "it's in the cart" and as a result would lock at that price but such is not the case.   I don't know how quickly they increase/decrease prices but I no longer consider the price a "locked" price even though I feel it should be.  

We just received our most recent Amazon order with another one on the horizon.  I have things in the cart with prices going up and down which is a distraction but I put them there to remind me what I want to order "soon" as usually I'm not ready to buy the same day!

                      

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30 minutes ago, Kassia said:

I purposely keep many items in my cart and the "save for later" section and refresh multiple times a day hoping for price drops.

have you downloaded "honey"?   it will monitor price drops and notify you.

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8 hours ago, gardenmom5 said:

have you downloaded "honey"?   it will monitor price drops and notify you.

 

I did, but had problems with it (I don't remember what they were though).  Maybe I should try again since I have a newer laptop.  Thanks!

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13 hours ago, sheryl said:

Well, I got busy LOL buying a few things.  

I hear where you are coming from.  My mind just simply says "it's in the cart" and as a result would lock at that price but such is not the case.   I don't know how quickly they increase/decrease prices but I no longer consider the price a "locked" price even though I feel it should be.  

We just received our most recent Amazon order with another one on the horizon.  I have things in the cart with prices going up and down which is a distraction but I put them there to remind me what I want to order "soon" as usually I'm not ready to buy the same day!

                      

I find the frequent price changes annoying, especially when they’re often just by a few pennies.  But that’s just part of doing business with Amazon.
I do understand them not “protecting” carts, though.  Really, shopping Amazon is a lot like shopping Black Friday. It moves fast and there are giant masses of people “competing”, you just can’t see them.  It isn’t completely out of the ordinary for me to lose a high demand or holiday item within minutes because people checked out before me.

I know Amazon has a billion massive warehouses, but they’re not actually for *storing*. They’re for getting things in and out as quickly as possible. They’d need billions upon billions of massive warehouses to do that, based on how most of us treat online shopping carts.

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