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A policy is reasonable, but watching a mom make plans and then leave w/o saying anything, only to turn around and call the police, isn't policy. It's wrong. If there was a policy then the employee should have stopped Barb and said "I'm Sorry Ma'am, the store doesn't allow children unattended under the age of _____". The sneaky way it was handled is despicable.

 

I know a lot of people have said something about the employee not saying something until she left but I wonder if the employee can say anything before she leaves. How many parents are going to be confronted before leaving the store and then deny it and get the employee in trouble?

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This is just bizarre. I have been looking for policies/statutes about this issue for my own knowledge base and have discovered this site that is but one of many by the same mall corporation. http://www.valleyviewmall.com/shop/valleyview.nsf/security I assume that this is to prevent hooliganism, shoplifting and physical destruction of the facility but was very surprised to have found this corporation has malls all over the country and they can and do have draconian rules about minors. I understand but wow they do seem rather harsh.I had no idea such rules even existed in some malls.

 

Check it out- you're allowed to drop off your home schooled student during school hours!

 

11. Attendance of children (under age 18) during school hours unaccompanied by a parent, teacher or legal guardian (excluding school holidays and home schooled students). Unaccompanied children ages 16-17 may produce proof of reduced school hours or completion thereof.

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The mall does not routinely id people and it isn't easy to figure out who is 17 11/12 and who is 19 so if they did want to ID so -called youth, they would end up ID plenty of customers up to about 22.

 

WIll they card her while she walks through the mall- No. Because she looks like she is there for a purpose and doesn't look like she is there to make trouble.

 

They want to escort the gang members out and let the actual paying teen clients with no criminal intentions in. They do so by these type of rules.

 

Actually at our mall my kids got stopped all the time. I could not go to the mall and go to one store while my older teens went to another without them getting stopped and asked to show ID, me getting a lecture for leaving them unattended and being told that they would have to call the police if I did not stay with them.

 

Needless to stay we stopped spending our money there.

 

OUr local B & N also chased out a group of homeschool teens who were looking for book choices for their book club. When asked, the manager stated the teens were not misbehaving but it made the other customers "uncomfortable" for so many teens to be in one space. :001_huh:

 

Needless to say we stopped spending our money there as well.

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I know a lot of people have said something about the employee not saying something until she left but I wonder if the employee can say anything before she leaves. How many parents are going to be confronted before leaving the store and then deny it and get the employee in trouble?

 

But they don't have to have a big confrontation with the parent. Just say- hey, I wanted to remind you- we have a policy that children under x yrs of age can't be left unattended in our store. Parent says, oh- I wasn't leaving. Store employee says great! Glad to hear it. You wouldn't believe how many parents try to leave their kids here- and we have work to do!

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I know a lot of people have said something about the employee not saying something until she left but I wonder if the employee can say anything before she leaves. How many parents are going to be confronted before leaving the store and then deny it and get the employee in trouble?

 

You're seriously saying that the employee was worried they'd get in trouble for politely reminding someone of store policy, but had no worries whatsoever about the ramifications of filing a false police report??? That the latter was the path of least resistance and lowest confrontation with the customer??

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