DawnM Posted February 14, 2014 Share Posted February 14, 2014 My son thought he wanted to learn CAD for robotics. We bought him a $500 laptop to start taking to the class with him. He downloaded CAD, tried it for about 3 weeks and has decided the computer end of robotics isn't for him. Now the laptop just sits there and no one uses it for anything. Costco has a no quests asked 90 day return policy and we are in about day 40 I think. But it hasn't been touched for a few weeks. Why do I feel funny about returning it? I shouldn't, should I? (and no, we didn't pay for CAD, it is a 1 year student license given to all the robotics participants.) Dawn Quote Link to comment Share on other sites More sharing options...
Farrar Posted February 14, 2014 Share Posted February 14, 2014 Don't. If that's their policy, just take it back. I once returned a laptop for a family member to Costco in a very similar situation. He had bought it to run certain voice software, but after he got it and used it for a week, he realized he needed something different, which he then bought. I remember I went with him because he had health issues and couldn't communicate well and wanted to make sure someone could talk to them about it if they didn't want to take the return. But they didn't even say anything, they took it no questions asked. Quote Link to comment Share on other sites More sharing options...
DawnM Posted February 14, 2014 Author Share Posted February 14, 2014 That has typically been my experience as well. I have even offered explanations as to why I am returning things and they just shrug and say it doesn't matter, you can return it. I haven't returned many things……in fact, I don't think I have ever returned anything that wasn't defective or was food that was spoiled……so this will be the first time I have actually opened and tried something to find that I didn't want to keep it. I think that is why I feel funny about it. Dawn Don't. If that's their policy, just take it back. I once returned a laptop for a family member to Costco in a very similar situation. He had bought it to run certain voice software, but after he got it and used it for a week, he realized he needed something different, which he then bought. I remember I went with him because he had health issues and couldn't communicate well and wanted to make sure someone could talk to them about it if they didn't want to take the return. But they didn't even say anything, they took it no questions asked. Quote Link to comment Share on other sites More sharing options...
Catwoman Posted February 14, 2014 Share Posted February 14, 2014 I am just like you in that regard, Dawn. I always feel kind of weird about returning stuff. But if no one is going to use it, I think you should go ahead and return it. It's not like it's a ten dollar item or something. Quote Link to comment Share on other sites More sharing options...
Brilliant Posted February 14, 2014 Share Posted February 14, 2014 I'd return it (but still feel funny, like you do!). I think their 90-day electronics policy is designed to make it easy for returns for situations such as yours, but to weed out the scammers who were using electronics for a year and then returning them to buy the next, newest item! Quote Link to comment Share on other sites More sharing options...
Lara in Colo Posted February 14, 2014 Share Posted February 14, 2014 I think you have good reason to feel "funny" for returning a perfectly good item. I'm not saying you shouldn't return it, but when people over use return policies, they change. There is only so long a business (even Costco) can keep it up. Quote Link to comment Share on other sites More sharing options...
DawnM Posted February 14, 2014 Author Share Posted February 14, 2014 I agree. That is why I have never done it. And actually, Costco did change their return policy on electronics about 3 years ago or so. It used to be anytime…..now it is 90 days. However, there is a reason I keep buying from Costco, and this is one big one……so there is that. Dawn I think you have good reason to feel "funny" for returning a perfectly good item. I'm not saying you shouldn't return it, but when people over use return policies, they change. There is only so long a business (even Costco) can keep it up. Quote Link to comment Share on other sites More sharing options...
Lara in Colo Posted February 14, 2014 Share Posted February 14, 2014 And I was not being judgemental, if I had to return something, I would, but I would feel like I was taking advantage of a good policy and possibly hurting it's future--- But I absorb guilt like a sponge. I feel guilty if a show I liked was cancelled because I didn't watch it faithfully. Quote Link to comment Share on other sites More sharing options...
abacus2 Posted February 14, 2014 Share Posted February 14, 2014 I don't think this is misusing the policy. The point is not primarily about product flaws IMHO, but about insurance that what you buy really does work for you and fit your needs. Quote Link to comment Share on other sites More sharing options...
DawnM Posted February 15, 2014 Author Share Posted February 15, 2014 Thanks guys. Quote Link to comment Share on other sites More sharing options...
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