********* Posted February 15, 2012 Share Posted February 15, 2012 I posted, about 5 weeks ago, about the saga of getting a stitch removed from Moose's chin. That thread is here. I've been calling back and forth with the supervisors at the clinic where we had such a terrible experience. Not only did I want my (ridiculously high) co-pay refunded, but I *really* wanted that crummy doctor's bosses to know just how bad of an experience we had with her. BTW, let me just say here, that I'm not *that* kind of person, who complains about every single little thing that doesn't go perfectly. I have a lot of grace. Had the doctor been patient and kind, but still couldn't get the stitch out (which is exactly what happened at our pediatrician), I would never have contatcted her superiors. The treatment Moose and I received at that clinic was hands down the WORST interaction I've EVER had with a medical professional. Any way, after several phone calls explaining the situation from my side, as well as waiting for the clinic supervisors to have time to do a thorough investigation, I received a phone call yesterday, officially apologizing for our experience, assuring me that all the staff will soon be receiving training in dealing with pediatric patients, and informing me that a check was being mailed to me to refund my co-pay. Woo Hoo! Feels like a small victory. :D Maybe silly, I admit; but I feel like I was *heard*, iykwim. Quote Link to comment Share on other sites More sharing options...
HayesW Posted February 15, 2012 Share Posted February 15, 2012 That is great! So glad this story had a happy ending! Quote Link to comment Share on other sites More sharing options...
1bassoon Posted February 15, 2012 Share Posted February 15, 2012 Yay!! Go girl!!!! :party: Quote Link to comment Share on other sites More sharing options...
Princess Peach Posted February 15, 2012 Share Posted February 15, 2012 Nice! Good for you! Quote Link to comment Share on other sites More sharing options...
Desert Rat Posted February 15, 2012 Share Posted February 15, 2012 Well done! Quote Link to comment Share on other sites More sharing options...
swellmomma Posted February 15, 2012 Share Posted February 15, 2012 :hurray: Quote Link to comment Share on other sites More sharing options...
********* Posted February 15, 2012 Author Share Posted February 15, 2012 Thanks you guys. I knew you'd understand. :D Can't wait to tell my IRL girlfriends about it too when we go out next week for coffee. :001_smile: Quote Link to comment Share on other sites More sharing options...
elegantlion Posted February 15, 2012 Share Posted February 15, 2012 Congratulations! :party: Quote Link to comment Share on other sites More sharing options...
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