Zee Posted February 17, 2008 Share Posted February 17, 2008 How do the TOG forums work? A week ago, I posted a question about Dialectic literature (for Year 2) on the Year 2 Literature board. It really was the kind of question that someone from TOG would need to answer. Do they just choose not to answer some questions? Did I not post in the right place? Should I e-mail my question to customer service? Should I just let my question die a quiet death and try not to let it bug me? :p If you have any tips, I'd appreciate it. :) Quote Link to comment Share on other sites More sharing options...
Sophia Posted February 17, 2008 Share Posted February 17, 2008 it's really irritating. Of course, I've had questions go unanswered here too. Maybe, despite what my teachers told me, there really is such a thing as a dumb question?:confused: (not that yours was dumb):p Quote Link to comment Share on other sites More sharing options...
M&M Posted February 17, 2008 Share Posted February 17, 2008 TOG forums don't seem to be as active as this board. If they are busy in the offices working on a project, I think your question might have been overlooked. I would send a direct question to TOG and see what happens. I wouldn't feel bad. They are a small company with a lot going on right now..new product going out, redesigns being written, and conference season coming up soon. I bet it get crazy for them. Quote Link to comment Share on other sites More sharing options...
Tarheel Heather Posted February 17, 2008 Share Posted February 17, 2008 I have posted to no avail, but from what I have seen someone does try to answer. Quote Link to comment Share on other sites More sharing options...
Zee Posted February 17, 2008 Author Share Posted February 17, 2008 Ahem!....Of course not....I never ask dumb questions. ;) Quote Link to comment Share on other sites More sharing options...
Zee Posted February 17, 2008 Author Share Posted February 17, 2008 I'm sure you all are right. They are slow and VERY busy right now, I'm sure. I think I will e-mail them my question next week. I'll give it another couple of days. If it was something I thought I could just forget, I would, but I need to know where I'm going to make sure I'm steering right, KWIM? Thanks. :) Quote Link to comment Share on other sites More sharing options...
Holly IN Posted February 17, 2008 Share Posted February 17, 2008 bump the question up. That is what I do on a board like this one. I just keep bumping until someone answers. Perhaps try repling to your own thread with bumping or waiting for answer. I usually get an answer within 3 days from the author or Dana (who really is trying her best to answer). Holly Quote Link to comment Share on other sites More sharing options...
Zee Posted February 17, 2008 Author Share Posted February 17, 2008 O.k., thanks! I'll try to bump before I send an e-mail to customer service. :) Quote Link to comment Share on other sites More sharing options...
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