newbie Posted June 6, 2009 Share Posted June 6, 2009 I ordered Zinc White paint and oil, so the dd's can paint, in October, just opened box and cans are crunched. Called Dick Blick , they said throw out cans, and they will ship new ones free of charge. YAAAAAY. It was sixty dollars worth of paint. Quote Link to comment Share on other sites More sharing options...
gardening momma Posted June 6, 2009 Share Posted June 6, 2009 I have ordered from them and also had great customer service after items arrived damaged. I had a bottle of tempera paint that had a hole in it, and blue paint leaked on several items. Most of them were still usable, although stained, but they were for other people, so I called it in. They sent new items (spiral drawing notebooks and new paint). The damaged paint I kept (they just said keep the damaged stuff). The hole is in the bottom, so I covered it well with packing tape and keep it stored upside down in a ziplock. And the drawing pads I kept too! Yay! Quote Link to comment Share on other sites More sharing options...
runninmommy Posted June 6, 2009 Share Posted June 6, 2009 Dick Blick is my favorite art supply store Ever. Ever. Ever!! I taught art to pre-k through 13 yr olds and I got almost everything from Dick blick. They have quality supplies at an affordable price. Great customer service. I will not shop for art supplies anywhere else. Quote Link to comment Share on other sites More sharing options...
orangearrow Posted June 6, 2009 Share Posted June 6, 2009 Thanks for posting this. I've *almost* ordered from them several times, but never have. I won't hesitate next time. :D Quote Link to comment Share on other sites More sharing options...
kalanamak Posted June 6, 2009 Share Posted June 6, 2009 I love Dick Blick, also, and their stores are worth a gander, too. The staff was helpful, and even the checkout guy was witty. Quote Link to comment Share on other sites More sharing options...
LunaLee Posted June 6, 2009 Share Posted June 6, 2009 Oh yeah, Dick Blick rocks. I've been ordering from them from years and always receive the best customer service. Quote Link to comment Share on other sites More sharing options...
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