Tap Posted March 27, 2020 Share Posted March 27, 2020 (edited) Title says it all. This isn't a simple "reinstall the browser" or "delete Yahoo". Normal virus scans won't get rid of it. There are countless ideas online (it is a virulent bug), but who ever made it, must read them because they adapt the bug to go around the fixes. This is a plague that my daughter brought down on my laptop. It won't even let me set my laptop back to factory settings. 😞 UPDATE 🙂 I might have stopped the redirect!!! If you are running Windows with Chrome try this. Click the three dots in right upper corner of screen. Select Settings. Then Advanced. Then Reset and Clean Up. Then Restore Settings to their original defaults. This worked for the version of the malware I had. I know from my research there are many versions, but I hope this helps someone out there in the hive. I also ran Malwarebytes to see if it could locate the malware, but alas no luck. I don't think the above removes the malware, just stops it from switching it to Yahoo. If I find out anything else, I will update again. I hope this at least keeps someone from tossing a good laptop. I have to admit, I was looking at replacing it, because I was so irritated every time I logged on. :0) It is sooooooo maddening, especially since Yahoo sucks as a browser. LOL Edited March 27, 2020 by Tap 1 Quote Link to comment Share on other sites More sharing options...
PrincessMommy Posted March 27, 2020 Share Posted March 27, 2020 40 minutes ago, Tap said: Title says it all. This isn't a simple "reinstall the browser" or "delete Yahoo". Normal virus scans won't get rid of it. There are countless ideas online (it is a virulent bug), but who ever made it, must read them because they adapt the bug to go around the fixes. This is a plague that my daughter brought down on my laptop. It won't even let me set my laptop back to factory settings. 😞 oh my, it isn't just me. I hate that. Quote Link to comment Share on other sites More sharing options...
Tap Posted March 27, 2020 Author Share Posted March 27, 2020 1 hour ago, WendyAndMilo said: You've tried going through the apps control panel and uninstalling *everything* you don't remember installing? Nothing there. Even tried uninstalling updates to clear everything updated or installed past a date that I know it wasn't there. Quote Link to comment Share on other sites More sharing options...
Meriwether Posted March 27, 2020 Share Posted March 27, 2020 My computer does this, too, and it won't let me reinstall Windows or do any kind of reset. I've tried all the options. I will be so excited if someone has an answer. Quote Link to comment Share on other sites More sharing options...
PrincessMommy Posted March 27, 2020 Share Posted March 27, 2020 I wish I'd made the connection that it was a virus BEFORE I sent it in to be serviced earlier this week. 😞 They couldn't find the virus and didn't ask me about Yahoo. They had to reload Windows, etc. I'm now trying to get all my stuff in it's right place and/or reinstalled. Ugh. What a hassle. Quote Link to comment Share on other sites More sharing options...
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