momee Posted August 27, 2008 Share Posted August 27, 2008 Has anyone taken advantage of their guarantee? Do they have hidden charges that make it painful to return materials? We're on lesson 10 of Core 200 and it says you can return if used up to lesson 18. Quote Link to comment Share on other sites More sharing options...
Karen in CO Posted August 27, 2008 Share Posted August 27, 2008 I returned a core but kept a few of the books. I had no problem. They credited me for the core minus the books I kept. It was easy. Of course, they did take a away my forum access, but I had expected that. Quote Link to comment Share on other sites More sharing options...
unsinkable Posted August 27, 2008 Share Posted August 27, 2008 I did it 7 years ago when we first started. I don't remember any hidden charges. I paid shipping, though. Quote Link to comment Share on other sites More sharing options...
Quiver0f10 Posted August 28, 2008 Share Posted August 28, 2008 I did once and they were prompt with refunding my money with no questions. Quote Link to comment Share on other sites More sharing options...
AngieW in Texas Posted August 30, 2008 Share Posted August 30, 2008 Actually, if you ordered a full Core, the guarantee is 18 WEEKS, not 18 lessons. http://www.sonlight.com/guarantee.html Quote Link to comment Share on other sites More sharing options...
LaMere Academy Posted August 30, 2008 Share Posted August 30, 2008 I returned a core but kept a few of the books. I had no problem. They credited me for the core minus the books I kept. It was easy. Of course, they did take a away my forum access, but I had expected that. They did?? Wow, that surprises me!:confused: Quote Link to comment Share on other sites More sharing options...
chaik76 Posted August 30, 2008 Share Posted August 30, 2008 They did?? Wow, that surprises me!:confused: Forum access is taken away because it is a perk of buying a full core. Forum access is also available by buying only an instructor's guide, or by actually purchasing forum access. Quote Link to comment Share on other sites More sharing options...
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