AngelaR Posted February 9, 2022 Share Posted February 9, 2022 For several weeks, the General Education WILL. NOT. load. It just spins and spins and thinks…. Help? Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted February 9, 2022 Share Posted February 9, 2022 Hey there, Angela. As this seems to be local to your situation it would help us to troubleshoot the problem with you if you will send an email to support@welltrainedmind.com. That way, we can work with your personal set-up. Thanks. Quote Link to comment Share on other sites More sharing options...
ScoutTN Posted February 10, 2022 Share Posted February 10, 2022 On 2/8/2022 at 6:37 PM, AngelaR said: For several weeks, the General Education WILL. NOT. load. It just spins and spins and thinks…. Help? Mine has been this way for months and months. Cannot see the General Board without going to a specific thread from the unread content page. So irritating. Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted February 10, 2022 Share Posted February 10, 2022 OK...now that's two. I'll keep a bit of a watch on this...but I wonder if it would help to clear your cache...so you get a fresh link to the forums. The system is updated relatively frequently and an old link (using a cookie or whatever) might not be a great help here. Quote Link to comment Share on other sites More sharing options...
ScoutTN Posted February 10, 2022 Share Posted February 10, 2022 (edited) 21 minutes ago, Helpdesk said: OK...now that's two. I'll keep a bit of a watch on this...but I wonder if it would help to clear your cache...so you get a fresh link to the forums. The system is updated relatively frequently and an old link (using a cookie or whatever) might not be a great help here. How do I do that? Edited February 10, 2022 by ScoutTN Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted February 10, 2022 Share Posted February 10, 2022 There's an FAQ for that! (smile). https://support.welltrainedmind.com/hc/en-us/articles/360000887167-How-to-clear-your-cache Quote Link to comment Share on other sites More sharing options...
ScoutTN Posted February 10, 2022 Share Posted February 10, 2022 Just now, Helpdesk said: There's an FAQ for that! (smile). https://support.welltrainedmind.com/hc/en-us/articles/360000887167-How-to-clear-your-cache Thanks!! #SOnottechy Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted February 10, 2022 Share Posted February 10, 2022 Oh, trust me--I understand! So does the chipmunk inside my computer. Quote Link to comment Share on other sites More sharing options...
ScoutTN Posted February 10, 2022 Share Posted February 10, 2022 Didn’t work… I can see a specific thread if I go to it from Unread Content, but cannot see the board entry page. Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted February 10, 2022 Share Posted February 10, 2022 OK. Let me look into this a little further. Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted February 11, 2022 Share Posted February 11, 2022 ScoutTN, will you please open a support ticket (support@welltrainedmind.com) and tell me what device/s and browser/s you use? That way we can replicate the problem (maybe). So, something like PC/Windows/Chrome or iPhone/Safari--that info. Thank you! Quote Link to comment Share on other sites More sharing options...
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