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Helpdesk

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Everything posted by Helpdesk

  1. Thank you! I have updated the info in the pinned post to click "forgot password." We ourselves didn't know how this would work, and it was our alert member KarenI who figured it out--on the unlocked Site News pinned post thread. Thank you Karen!
  2. KARENI for the WIN! Thank you for taking the time to post this on the Site News. I updated the pinned post to include this as the "How to change your password..." instructions.
  3. Not as hoped, but as expected--there are some glitches (but not as many as we feared). But yes, the Great Password Update of 2020 has begun. This is interesting! Thank you for posting this. It might be a path that works for a lot of people. If it does, I will boost the advice into a prominent location. I'll ask that this can be added as we know more about the process.
  4. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  5. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  6. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  7. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process and follow t
  8. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  9. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  10. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  11. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  12. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  13. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  14. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instead
  15. On Tuesday, December 1, we are going to separate the logins for The Well-Trained Mind Community Forums and the Well-Trained Mind website. This means your forum account will be completely separate from your store account, which will increase the security of private information on our website. This will require action on your part. When you log in after 5:00 AM EST on December 1, you will need to reset your password to access your forum account. How to reset your password: On or after December 1, go to https://forums.welltrainedmind.com. Start the login process, and instea
  16. A recent system upgrade to the Community forums made user roles more transparent. Because of this, several forum members noticed for the first time that they're considered Moderators. (This status is indicated by a badge on the member's avatar.) If you're one of these folks, have no fear. You're not responsible for monitoring, flagging, and deleting posts in the forums generally. Nor can you. At some point, you created a Club within the Community forums. In that specific Club (and only there), you are able to act as moderator because you created the club. So, technically, you're a mo
  17. Before you post on the forums, read the Guidelines and Terms for Posting. Who To Contact If you have concerns about the content of a thread, whether it is inflammatory or outside Forum guidelines, send a forum PM to "Moderator". If you have questions about WTM-Press curricula or materials, check our Customer Help Center - FAQ to get answers to ... frequently asked questions. If you have further questions or need to report technical issues with the forum or the website, or if you want help managing your account, send email to support@welltrain
  18. The sidebar is a global setting. When we get the technical issues settled down, I will look into this as part of a second "theme".
  19. The sign-in thing, that's wonky in a couple of ways. It's on my list for today. I don't know about the sidebar. I will ask.
  20. Glad the "eyes" have it. Regarding the log-in situation,I have the same thing going on in my civilian account and a couple of other people have mentioned it to me. I will ask the forum provider about that in my next round of questions.
  21. Yes. The Site News forum update talks about this issue and the use of cookies to maintain connection to the website. 🙂
  22. I was not able to find a way to add this function to a reply. I'll look into it but I hope you will understand that this is not a super high priority item at the moment. It's just the way things roll...but I will do what I can.
  23. I think it shows up only in the screen you see when you Start a New Topic. I will see if it can be added to responses...
  24. I shall use my scheduled work hours to re-watch 2001, in order to improve my communication skills within the Community, Susan. (Was that good, Hal-wise?)
  25. Karen, I posted the update here: I'm pointing to this other forum because it will reach more people there, but wanted to let you know HERE so you could get your answer. --Helpdesk
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