Night Elf Posted August 2, 2017 Share Posted August 2, 2017 (edited) I'm having trouble changing my profile picture. I even emailed tech support but didn't hear back. When I look at the profile pictures where you change them, there are 2 pictures. There is one on the left outside the box. There is one next to it inside the box. Well, the one outside the box is the picture I want to use. The picture inside the box is the one currently showing on my profile. How do I get my new picture showing? Anyone else having this problem? It's not rocket science. I have followed the directions. I have made sure my picture is smaller than the allotted size. It's just when I browse for the new picture to put it in the profile, it automatically brings up my old picture. How is that possible? ETA: if you look at the picture when I post, that's the former picture I'm trying to get rid of. If you click on my name to view my profile, you see my updated photo. How are they not the same? Edited August 2, 2017 by Night Elf 1 Quote Link to comment Share on other sites More sharing options...
Lanny Posted August 2, 2017 Share Posted August 2, 2017 Possibly try deleting the old photo then log out then login and try it again. Good luck Sent from my SM-G355M using Tapatalk Quote Link to comment Share on other sites More sharing options...
Night Elf Posted August 3, 2017 Author Share Posted August 3, 2017 Thank you Lanny, but that didn't work. I guess if someone wants to see my new hair style they'll have to go to my profile. It's so weird how it defaults back to my old photo. 1 Quote Link to comment Share on other sites More sharing options...
Hilltopmom Posted August 3, 2017 Share Posted August 3, 2017 Can't help you with your pic, but I love your pixie :) Quote Link to comment Share on other sites More sharing options...
Night Elf Posted August 3, 2017 Author Share Posted August 3, 2017 Can't help you with your pic, but I love your pixie :) Thank you! All the regular servers and cashiers I see at restaurants are commenting on it too. It's weird. I guess they really do know me! Quote Link to comment Share on other sites More sharing options...
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