Night Elf Posted July 22, 2017 Share Posted July 22, 2017 I can't figure it out! The first time I tried it said it was too big and the cap was 50GB. So I went back into my photo and reduced the size. So I go back into my WTM profile to change the picture and clicked on the picture and a little marker spun like it was thinking and then it quit but it didn't put my new picture in the window. So I removed that old picture, then went and found the new picture again. But instead of putting the new picture in my profile, it defaulted back to the old photo I had just removed. What am I doing wrong? 1 Quote Link to comment Share on other sites More sharing options...
Catwoman Posted July 22, 2017 Share Posted July 22, 2017 Does this mean we'll be seeing your new haircut soon? :) 2 Quote Link to comment Share on other sites More sharing options...
Moonhawk Posted July 22, 2017 Share Posted July 22, 2017 Okay, your picture may still be too big. I had to try a bit to get the right size, the cap is 50KB. Close the Add New Picture screen, refresh profile page, then click 'Change' again to try; I had to do this between each attempt otherwise it wouldn't recognize the new version. 1 Quote Link to comment Share on other sites More sharing options...
Liz CA Posted July 22, 2017 Share Posted July 22, 2017 Does this mean we'll be seeing your new haircut soon? :) There are great pics on the haircut thread. :) 1 Quote Link to comment Share on other sites More sharing options...
Catwoman Posted July 22, 2017 Share Posted July 22, 2017 There are great pics on the haircut thread. :) Thanks, Liz! I just found them. :) 1 Quote Link to comment Share on other sites More sharing options...
Night Elf Posted July 23, 2017 Author Share Posted July 23, 2017 Okay, your picture may still be too big. I had to try a bit to get the right size, the cap is 50KB. Close the Add New Picture screen, refresh profile page, then click 'Change' again to try; I had to do this between each attempt otherwise it wouldn't recognize the new version. Still not working. The size is 45KB. I remove my old photo and it closes the window. I reopen the 'change my picture' window and there is no picture there. I click on browse file, find the new picture, double click on it, and the window displays my old photo I have up right now. It's like my old picture is stuck in the system. I have no idea why. I even tried some other pictures and the only picture WTM will display is the one that is up currently. Quote Link to comment Share on other sites More sharing options...
Guest Posted July 23, 2017 Share Posted July 23, 2017 Still not working. The size is 45KB. I remove my old photo and it closes the window. I reopen the 'change my picture' window and there is no picture there. I click on browse file, find the new picture, double click on it, and the window displays my old photo I have up right now. It's like my old picture is stuck in the system. I have no idea why. I even tried some other pictures and the only picture WTM will display is the one that is up currently. Hmm maybe clear your caches. That's a thing computerey ppl do! Quote Link to comment Share on other sites More sharing options...
Moonhawk Posted July 23, 2017 Share Posted July 23, 2017 Still not working. The size is 45KB. I remove my old photo and it closes the window. I reopen the 'change my picture' window and there is no picture there. I click on browse file, find the new picture, double click on it, and the window displays my old photo I have up right now. It's like my old picture is stuck in the system. I have no idea why. I even tried some other pictures and the only picture WTM will display is the one that is up currently. You're right, can't change mine now, either. Happens exactly as you describe. What browser are you using? I'm in Safari. Quote Link to comment Share on other sites More sharing options...
Night Elf Posted July 23, 2017 Author Share Posted July 23, 2017 You're right, can't change mine now, either. Happens exactly as you describe. What browser are you using? I'm in Safari. Chrome. So maybe this is a site glitch? Who can we ask about it? Quote Link to comment Share on other sites More sharing options...
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