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A tree came through my house tonight!


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Does anyone know what to DO? We got out of the house and are at a friend's. We called insurance and got a claim number. I thought they'd walk us through the steps, but their resources are tapped out in our area because of earthquake, hurricane, then flood in our area in a week. We're just supposed to find someone??? Ugh. 3 a.m. And trying to process it all.

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I remember reading a few years ago that insurance companies cover the initial damage, but if there's obviously lots of additional damage because you didn't do your part, they don't cover that. The example was somebody who had a hole in their roof and they didn't cover it.

 

First thing in the morning take a ton of pictures and then start calling around looking for a tree company who can get it removed. You may have a hard time finding one, but get on every waiting list you can find.

 

Depending on the location and extent of the damage, you may need to turn off electricity, water, natural gas to the house.

 

Call your local insurance agent and ask what steps to take. He/she should be able to at least tell you what needs to be done before the adjuster shows up and if there's anything you shouldn't do.

 

Get a tarp over the hole as soon as you can.

 

Be really careful out there. Most injuries in natural disasters happen during the clean-up phase, not during the actual storm/earthquake/flood.

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One thing to remember is to check references on any contractor you hire and make sure they are bonded and insured (Angies list is a good place to start when looking for reviews of service providers). There are a ton of people with tools advertising themselves as doing tree removal or being contractors rightnow but simply having the equipment and having done it once or twice doesn't make them reliable. There will probably be a wait to get someone good in to do the work but it will be worth it in the long run.

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