smrtmama Posted December 1, 2010 Share Posted December 1, 2010 People spend a lot of time sharing negative customer service/business experiences, so I thought I'd share a positive one. The full story is on my blog, but the short story is my son got a Hexbug on Sunday for his birthday, the baby broke it that night, I wrote to the company asking if I could get a replacement part, and two days later we received an entire new Hexbug plus extra batteries and some stickers. If you're looking for really cool Christmas/Yule/birthday/whatever presents for your 8+ year old who loves robotics and/or bugs, Hexbugs are a win. <3 Quote Link to comment Share on other sites More sharing options...
Caroline Posted December 1, 2010 Share Posted December 1, 2010 These look really cool! Thanks for posting this story. Quote Link to comment Share on other sites More sharing options...
MamaJeanne Posted December 1, 2010 Share Posted December 1, 2010 It is good to hear that! We bought the kids some nanos for Christmas. It is a little thing that I am so excited to give them. They are fun, silly, little things! Quote Link to comment Share on other sites More sharing options...
Kay in Cal Posted December 1, 2010 Share Posted December 1, 2010 We bought a couple of sets on sale as the mandatory "toy" gifts. Glad to know they were a good choice! Quote Link to comment Share on other sites More sharing options...
delaney Posted December 1, 2010 Share Posted December 1, 2010 My kids love these darn things and they really keep them busy. The crabs are not as sturdy as the little bugs we found but Target took it back no problem. Quote Link to comment Share on other sites More sharing options...
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