Luanne Posted January 23, 2010 Share Posted January 23, 2010 I was trying to find out about an order I recently placed with them and the website is claiming I've never ordered anything from them. It lets me sign in and does show my having an account with them, but does not show any orders I have placed with them (and there have been many). Is anyone else having difficulty with them right now? Quote Link to comment Share on other sites More sharing options...
Crimson Wife Posted January 24, 2010 Share Posted January 24, 2010 Call them. They don't publicize their phone number but it's (800) 201-7575. Quote Link to comment Share on other sites More sharing options...
milovany Posted January 24, 2010 Share Posted January 24, 2010 I was trying to find out about an order I recently placed with them and the website is claiming I've never ordered anything from them. It lets me sign in and does show my having an account with them, but does not show any orders I have placed with them (and there have been many). Is anyone else having difficulty with them right now? Do you perhaps have 2 accounts with them, and were logged in with one but should be with the other? Sometimes if I forget I've already created an accent I'll create another one. Quote Link to comment Share on other sites More sharing options...
Melissa in St Louis Posted January 24, 2010 Share Posted January 24, 2010 I had trouble at Christmas...I changed my address on the shipping, but it didn't "take" and the stuff went to our old house.:willy_nilly: I also changed my debit card to my NEW debit card (switched banks), but it didn't update that, either. It was a big, stressful mess. :confused: Quote Link to comment Share on other sites More sharing options...
LizzyBee Posted January 24, 2010 Share Posted January 24, 2010 It was acting goofy when I was on about an hour ago. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.