Koerarmoca Posted April 8, 2011 Share Posted April 8, 2011 I purchased something on 3/18. I was hoping it would show before we moved and it didn't. I contacted the seller and she had forgotten to mail it. I asked that she hold it for a day or so till we got into the new house and asked the a conf# be sent to me (which still has not been done). Other things that sellers have held for me have arrived this item is still missing. I contacted the seller again and have not heard back. I need this item ASAP as we are starting schooling Monday and it wasn't such a rush when I didn't think we would be schooling until Aug. I want to be patient and all but with other media mail items arriving from further locations before this item has showed up I am starting to worry especially since I had to buy other items to go with it and not having the main textbook I will be out a bit of money :( Would you go ahead and file with pp in this case or give it more time? Quote Link to comment Share on other sites More sharing options...
savmom Posted April 8, 2011 Share Posted April 8, 2011 Hmmmm, well if the seller is not contacting you, I would file a dispute. I am an ebay Powerseller and I cannot imagine any reason (other than major catastrophe such as wreck, tornado, death, etc) for not communicating with my buyers! If she is communicating with you, I would give it a few more days as I have had Media packages take up to 4 weeks coming from a couple states away. Where was the purchase made from? Hope you get your items OR your money back soon! Cindy Quote Link to comment Share on other sites More sharing options...
robsiew Posted April 8, 2011 Share Posted April 8, 2011 I would file a dispute. I was just in a similar situation. I paid for something on the 18th of March and hadn't seen it nor heard from her with the multiple emails I sent her. She refunded my money right away. I think you've given enough time. Oh... I might add that I did ask for my money back first through email. When I didn't get a response I filed a dispute. I would maybe send an email saying you are going to file a dispute if you don't hear something from her first. Quote Link to comment Share on other sites More sharing options...
Koerarmoca Posted April 8, 2011 Author Share Posted April 8, 2011 Hmmmm, well if the seller is not contacting you, I would file a dispute. I am an ebay Powerseller and I cannot imagine any reason (other than major catastrophe such as wreck, tornado, death, etc) for not communicating with my buyers! If she is communicating with you, I would give it a few more days as I have had Media packages take up to 4 weeks coming from a couple states away. Where was the purchase made from? Hope you get your items OR your money back soon! Cindy last communication with her was on the 30th ample time I feel to get a confirmation number to me at the very least :( I am going to give it 48 hours from the last email I sent and let her know if I don't hear in the next 24 hours that I am going to file :( Quote Link to comment Share on other sites More sharing options...
savmom Posted April 8, 2011 Share Posted April 8, 2011 last communication with her was on the 30th ample time I feel to get a confirmation number to me at the very least :( I am going to give it 48 hours from the last email I sent and let her know if I don't hear in the next 24 hours that I am going to file :( Definitely unacceptable unless there is a VERY legitimate reason (which is highly unlikely lol). Did you buy from a forum where you can check her profile & see if she has logged in lately? Extremely frustrating when people cannot follow simple guidelines and/or use common sense & decency! :tongue_smilie: Cindy Quote Link to comment Share on other sites More sharing options...
Koerarmoca Posted April 9, 2011 Author Share Posted April 9, 2011 Definitely unacceptable unless there is a VERY legitimate reason (which is highly unlikely lol). Did you buy from a forum where you can check her profile & see if she has logged in lately? Extremely frustrating when people cannot follow simple guidelines and/or use common sense & decency! :tongue_smilie: Cindy They where logged in when I sent the last message, still no response :( it's just very frustrating on my end I am schooling on a VERY fixed income and I can't afford mistakes this person did have 100% feedback too. Quote Link to comment Share on other sites More sharing options...
chicagoshannon Posted April 9, 2011 Share Posted April 9, 2011 I'd file. I just had to do that this week also. You only have 45 days to file so you don't want to wait too long. Quote Link to comment Share on other sites More sharing options...
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