FYI(Recall): Chrysler recall for 2017 Pacifica minivans, except hybrids (US & Canada)

[Arcadia]

From Chrysler http://media.fcanorthamerica.com/newsrelease.do?id=18786

 

“FCA US LLC is voluntarily recalling an estimated 153,859 minivans in the U.S. to update certain software.

 

An investigation by FCA US has discovered that under a rare set of conditions, a vehicle’s engine control module (ECM) may incorrectly assess the engine’s operating status. If this occurs, the engine may stall.

 

Most such events known to FCA US reportedly occurred at idle or while starting, turning, or driving at low, steady speeds. Further, most were singular events that occurred over thousands of miles of travel, and customers were able to restart their vehicles immediately afterward.

 

The Company is aware of a single potentially related accident. FCA US is unaware of any potentially related injuries.

 

The campaign is limited to model-year 2017 Chrysler Pacifica minivans; hybrid versions are unaffected.

 

Customers will be advised when they may schedule service to install updated engine control software, which will be available – free of charge – from certified FCA US dealers. The Company urges customers to heed the instructions on all recall notices.

 

Customers with questions may call the FCA US Customer Care Center at 1-800-853-1403.

 

Additional vehicles will be subject to recall in Canada (est. 7,457), Mexico (est. 974) and certain markets outside the NAFTA region (est. 245).â€

 

From abc7news http://abc7news.com/automotive/chrysler-recalls-popular-minivan-after-i-team-report/2953960/?sf179408834=1

“MENLO PARK, Calif. (KGO) -- Chrysler is issuing a recall for 2017 Pacifica minivans, except hybrids, two months after the ABC7 I-Team reported some drivers experienced a stalling problem.

 

After a Menlo Park doctor told I-Team Reporter Dan Noyes a frightening account of a stall in high-speed traffic, the company believes they may have found the problem.

 

The recall affects nearly 154,000 Chrysler Pacifica minivans, model year 2017, including one driven by Dr. Sid Patel last September on Northbound Highway 101 in the morning commute.

...

Now, Chrysler is ordering a software update for all 2017 Pacifica minivans except hybrids, saying "under a rare set of conditions, a vehicle's engine control module (ECM) may incorrectly assess the engine's operating status. If this occurs, the engine may stall."

 

The I-Team found more than 50 owner complaints of the Pacifica stalling, filed with the National Highway Traffic Safety Administration.

 

Chrysler says most of those stalls happened at a low, safe speed and that it's aware of just one accident possibly related to the stalling issue -- no injuries.â€