Lively Latin Website down?

[Kathryn]

I have been trying to get on the Lively Latin website since last Thursday so my son can watch the video lessons and do the vocabulary quizzes, but it's said

"403 - Forbidden Error You are not allowed to access this address.
If the error persists, please contact the website webmaster."

 

Does anyone know how to contact her? Is anyone else having this problem?

Edited August 1, 2016 by Kathryn

[purpleowl]

The site is working fine for me. Her email is listed as livelylatin@livelylatin.com.

[Kathryn]

Really? How odd! Thank you for the address.

[Kathryn]

Hmm. I tried on my phone and it didn't work but just thought to take it off the wifi, and now I can get it on my phone. Does anyone know why I suddenly can't access it with my router?

 

ETA: the full text says:

 

403 - Forbidden Error

You are not allowed to access this address.

If the error persists, please contact the website webmaster.

If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.

 

Common reasons for this error are:

 

Incorrect file/directory permissions: Below 644.

In order files to be read by the webserver, their permissions have to be equal or above 644. You can update file permissions with a FTP client or through cPanel's File Manager.

 

Restrictive Apache directives inside .htaccess file.

There are two Apache directives which can cause this error - 'Deny from' and 'Options -Indexes'.

Edited August 1, 2016 by Kathryn