Mesa Posted December 6, 2011 Share Posted December 6, 2011 I really wanted to compare CQLA with GWG and http://WWW... so I ordered both last month on the 12th. Well I've received GWG and WWW and am waiting for my CQLA to arrive so I can compare both programs. I've left messages with Training For Triumph and emailed them 2 or 3 times now asking about my order.... no answer. Has anyone had any issues with this company? Or has the family had some sort of problem in which they cannot send out orders or return calls etc? I dont want to get all paranoid and cancel my order too soon but at this point I've spent a lot of money with this LA switch and I need to get GWG and WWW sent back SOON if we choose not to use it after looking at CQLA. Quote Link to comment Share on other sites More sharing options...
Homeschooling6 Posted December 6, 2011 Share Posted December 6, 2011 That's odd, have you tried calling? If not I'd give them a jingle. Quote Link to comment Share on other sites More sharing options...
Mesa Posted December 7, 2011 Author Share Posted December 7, 2011 I have left 3 messages... I'm not sure whats going on. Quote Link to comment Share on other sites More sharing options...
HiddenJewel Posted December 7, 2011 Share Posted December 7, 2011 That is strange. I have had several emails back and forth with the author but that was several years ago. But she was very attentive. Quote Link to comment Share on other sites More sharing options...
Mesa Posted December 7, 2011 Author Share Posted December 7, 2011 I cant help but feel like calling and emailing them more at this point is just going to irritate them. Then again I dont want to wait so long that I can no longer get a refund. Quote Link to comment Share on other sites More sharing options...
HiddenJewel Posted December 7, 2011 Share Posted December 7, 2011 I cant help but feel like calling and emailing them more at this point is just going to irritate them. Then again I dont want to wait so long that I can no longer get a refund. I don't think it will irritate them if you have not had a response. I would think they would be more on the mortified end based on her personality in our interactions. Quote Link to comment Share on other sites More sharing options...
Mesa Posted December 7, 2011 Author Share Posted December 7, 2011 I tried calling again today... I'm still only getting their machine. *sigh* Quote Link to comment Share on other sites More sharing options...
HiddenJewel Posted December 7, 2011 Share Posted December 7, 2011 I posted something on their Facebook page so I'll post if I get a response from them. Quote Link to comment Share on other sites More sharing options...
HiddenJewel Posted December 8, 2011 Share Posted December 8, 2011 Mesa-Sent you a PM. They have been having technical difficulties. Quote Link to comment Share on other sites More sharing options...
Mesa Posted December 22, 2011 Author Share Posted December 22, 2011 Still no product or refund. I think I'm past the refund date on my credit card too.... I'm hesitant to buy from them ever again. I'm ordered Blue, pre a series. The manual that describes CQLA, as well as their spelling program. This order wasnt cheap. Do I have any recourse this far out? Quote Link to comment Share on other sites More sharing options...
HiddenJewel Posted December 22, 2011 Share Posted December 22, 2011 Still no product or refund. I think I'm past the refund date on my credit card too.... I'm hesitant to buy from them ever again. I'm ordered Blue, pre a series. The manual that describes CQLA, as well as their spelling program. This order wasnt cheap. Do I have any recourse this far out? Keep calling and emailing them with the contact info you used that worked this last time around. Quote Link to comment Share on other sites More sharing options...
Tenaj Posted December 22, 2011 Share Posted December 22, 2011 I had some problems with this company several years ago. I placed an order, used the free samples, and then decided well within the time limit to return the product. It took weeks for them to process the return and communication wasn't very fluid. Eventually, I did get the refund so keep trying. With the holiday, maybe they are out of town and not readily available to email? Quote Link to comment Share on other sites More sharing options...
Mesa Posted December 22, 2011 Author Share Posted December 22, 2011 I will keep trying... I'm glad you finally got a refund eventually. It's not like I have money growing on trees here. This is money that is needed.. especially during the holidays. Quote Link to comment Share on other sites More sharing options...
deeinfl Posted December 23, 2011 Share Posted December 23, 2011 I know Timberdoodle sells their products now. It could be that they are out of town right now during the holiday season, but still, I understand your frustration. I hope you get it worked out really soon! Quote Link to comment Share on other sites More sharing options...
atozmom Posted December 23, 2011 Share Posted December 23, 2011 Have you tried contacting them through their Facebook page as HiddenJewel did? Quote Link to comment Share on other sites More sharing options...
HiddenJewel Posted December 23, 2011 Share Posted December 23, 2011 I will keep trying... I'm glad you finally got a refund eventually. It's not like I have money growing on trees here. This is money that is needed.. especially during the holidays. I just had a response from Ray today via email. So definitely keep contacting. Quote Link to comment Share on other sites More sharing options...
Mesa Posted January 4, 2012 Author Share Posted January 4, 2012 (edited) Still no replies. I've even tried his cell phone number. No curriculum was shipped and no refund in sight. I'm out $130. My hubby is upset, I dont blame him. He's now saying no more curriculum unless its from a major publisher. :( I just used their FB page to ask for the refund again. I'm just sick over this. Edited January 4, 2012 by Mesa Quote Link to comment Share on other sites More sharing options...
deeinfl Posted January 4, 2012 Share Posted January 4, 2012 This is terrible! I feel so bad for you. I'm so sorry that this has happened. Is there any way to dispute it through paypal or something else. How did you pay? Can you inform the bank? I don't understand why a company would have such terrible practices as these... Quote Link to comment Share on other sites More sharing options...
atozmom Posted January 4, 2012 Share Posted January 4, 2012 Did you try calling your Credit Card company? I know you said it was past your refund time, but I would try and explain the situation with them. I am sorry that you are having problems with them. FWIW, I would keep calling TFT. ETA: I just saw that you posted on their FB page. That is exactly what I was going to suggest. I hope you hear something soon and get your money back. Quote Link to comment Share on other sites More sharing options...
Mesa Posted January 4, 2012 Author Share Posted January 4, 2012 I cant believe this is a legit business after all of this... I really, really wanted to give CQLA a try after hearing it was similar to IEW. It sounded perfect! Nope, I'm not going try this program in the future after my experience. I'll stick with companies that actually ship out their products and who issue refunds when needed. Quote Link to comment Share on other sites More sharing options...
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