ThelmaLou Posted October 7, 2009 Share Posted October 7, 2009 I ordered this for my 3yo for his birthday, but sent it back because the purple dial just inside the drawbridge doesn't work. I thought it was supposed to lower or raise the front gate, but it doesn't do either. I looked at a video on Amazon (posted by a customer) who shows the bridge coming up when the dial is turned. So.... I returned it to Amazon and ordered another. I just opened the packaging and I'm having the same problem again!!! If you have this toy, does that purple dial really do anything? I see the dial move when you manipulate the gate from the outside, but when I turn the dial by itself, nothing happens. I don't want to send this back if there's really nothing wrong. Help!! Quote Link to comment Share on other sites More sharing options...
i.love.lucy Posted October 7, 2009 Share Posted October 7, 2009 I think it must be just a poor design. Ours will lower the front gate, but will not raise it. The red circle with footprints just outside the gate has a little handle on it that will raise and lower the gate and when you move it, it also turns the purple dial on the inside, so I get the impression the purple dial is supposed to raise and lower the gate. Not a good design I guess...but HOURS of fun!!:D Quote Link to comment Share on other sites More sharing options...
JudoMom Posted October 7, 2009 Share Posted October 7, 2009 I think it must be just a poor design. Ours will lower the front gate, but will not raise it. The red circle with footprints just outside the gate has a little handle on it that will raise and lower the gate and when you move it, it also turns the purple dial on the inside, so I get the impression the purple dial is supposed to raise and lower the gate. Not a good design I guess...but HOURS of fun!!:D The purple thing does nothing on ours. The red circle with footprints does opens and closes the gate, and turns the purple thing. Quote Link to comment Share on other sites More sharing options...
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