This is an old thread, but I am posting in case it helps anyone else.
I bought a Pinwheel phone and would NOT recommend, based on:
Even with the "7-day risk free trial" Mint sim card that I ordered from Pinwheel, neither Mint, Pinwheel or I could get service established (been using it with wi-fi instead).
The "slim" phone is huge...very thin, but very long.
While the parent can select specific apps to go on the phone, if you have a child who is app-obsessed, limiting the number of apps doesn't change the mindset of "I'd play with these apps all day (if I could!).
Every time you turn it on, it flashes through a number of synchs, updates. You can't just turn it on and use it. It is a little spazzy.
It eats the battery...I've had to charge it daily even though all it is doing is sitting, updating and waiting for Pinwheel to remotely wipe it to be returned.
I have spent hours (no exaggeration) over three days with Pinwheel customer service as they try to remotely "wipe" the phone so I can return it. On day two, one rep gave up and said he'd send a return label, BUT the company couldn't produce return labels at the moment. 🤔 He said they'd email one when the system was back up. Day 3, instead of an email with a label, I got a message from tech support wanting me to attempt wiping the phone AGAIN. Day 3 is winding down and they want me to allow updates on the phone ... I've done this maybe 4-5 times; the phone says the update is done and to restart. When I restart...it wants to install the same update again! SO, something is seriously wrong with this phone.
Meanwhile, I ordered a Gabb phone (via Amazon), and have it up and running...while I still wait for Pinwheel to "wipe" my phone and send me a return label! The Gabb phone and service is slightly cheaper that Pinwheel. The phone is a more portable size (in my opinion) and is a Samsung (Pinwheel's phone is a brand called Blu).
Ultimately, your choice depends on what you need and want to accomplish, but based on the difficulty of setup and quality/tech issues with the phone, I would recommend against Pinwheel.