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Mindstorms - buy from Lego or Amazon?


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I'd order from Lego. When I contacted Amazon support some time back, they were noncommittal about whether the full Lego warranty applied to sets sold through Amazon. You'll have no support issues with Lego.

 

ETA: I see now it's a gift card. I'd find out about the warranty differences first.

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Most Lego sets don't have expensive electronic components and moving parts such as motors.

 

ETA: I wanted to add that I wouldn't necessarily buy a warranty for an extra 25% of the purchase price, either. I mainly think it's a good idea for the OP to consider what she's getting before buying. I was frustrated by Amazon's noncommittal customer service on this in the past, but luckily the price was the same, just expected shipping date longer at Lego.

Edited by Iucounu
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Most Lego sets don't have expensive electronic components and moving parts such as motors.

 

ETA: I wanted to add that I wouldn't necessarily buy a warranty for an extra 25% of the purchase price, either. I mainly think it's a good idea for the OP to consider what she's getting before buying. I was frustrated by Amazon's noncommittal customer service on this in the past, but luckily the price was the same, just expected shipping date longer at Lego.

 

I'm still leaning towards Amazon. Just hoping to hear any reason not too, like the set isn't complete or something.

 

I don't like Lego's customer service! My son has $50 Lego online giftcard and a $50 Lego store giftcard and they won't let him combine them - so ridiculous. I think I would have to buy a warranty from them anyway.

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I think I would have to buy a warranty from them anyway.

IIRC there's a three-year warranty on Mindstorms sets bought direct. There is just some problematic language (again IIRC) about it applying when bought from them. Like most electronics, of course, a Mindstorms set would be more likely to fail, say, within the first few weeks than six months in; just make sure you test everything within the Amazon return period.

 

ETA: Check out

 

http://www.amazon.com/product-covered-warranty-purchased-Amazon/forum/Fx164IEBD4BDI46/TxNF760FF8JGM0/1/ref=cm_cd_fp_ef_tft_tp

 

and

 

"Great product, but NOT UNDER WARANTEE FROM LEGO IF BOUGHT ON AMAZON !"

http://www.amazon.com/LEGO-4544091-Mindstorms-NXT-2-0/product-reviews/B001USHRYI?pageNumber=2

 

IIRC at one point I also asked Lego customer support, and without saying the warranty wasn't fully supported if bought on Amazon, they kept suggesting that I buy it from them. In any event, now you know as much as I did.

Edited by Iucounu
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