Crafty Mathy Mom Posted October 21, 2011 Share Posted October 21, 2011 My work email is changing to a new server. Since I am not "attached" to a computer, IT is unable to set up my new account until I call them. It is very important that I make my call before next Wednesday or I will no longer have a work email. I have been attempting to call for two weeks. Each time I would let it ring and no one would answer. Today I found out from a coworker that their voice mail picks up after the 10th ring. Okay, fine. I let it ring for 10 times. Voice mail picks up on the 11th ring and directs me to ..... send an email detailing my problem.:banghead: Quote Link to comment Share on other sites More sharing options...
AK_Mom4 Posted October 21, 2011 Share Posted October 21, 2011 You have my sympathies. This is where you pull up your corporate directory, find the number for the IT Manager, and call him/her directly. I happen to be in the same city as my IT department, so I visit them in person, but not every remote worker has that luxury. Sometimes you just have to go up a step..... ETA - if calling the IT Manager doesn't work, call your manager and let them know this is "damaging your productivity"... Quote Link to comment Share on other sites More sharing options...
Leav97 Posted October 21, 2011 Share Posted October 21, 2011 Send them an email asking them to call you at a specific time. Include the # of times you've called. Quote Link to comment Share on other sites More sharing options...
Crafty Mathy Mom Posted October 21, 2011 Author Share Posted October 21, 2011 Did that. I'm waiting. It's my own fault for waiting this long. At least I have until Wednesday. Also found out that the IT supervisor has been in and out with a family emergency. Quote Link to comment Share on other sites More sharing options...
Puma Mom Posted October 21, 2011 Share Posted October 21, 2011 As a backup plan, can you configure your work email to forward to another one of your email addresses? That way at least you'll continue to get the emails if Weds. comes with no fix. Quote Link to comment Share on other sites More sharing options...
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