lisamarie Posted January 24, 2011 Share Posted January 24, 2011 I bought first start french through an amazon seller and just got it today. The box was so poorly taped that the cd fell out. I really want the cd. How do you rectify the situation? I contacted the seller and told them how I received the item and to double check that they did include the cd in the first place (the item description included the cd). From here what is the best way to fix the situation? Return it to the sender? Have them issue a partial credit for the missing cd? I've never received something that I wasn't happy with before so I have no clue how to do this the right way. But I do know that I paid for a complete package and that is what I want. Quote Link to comment Share on other sites More sharing options...
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