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Roku/amazon technical difficulty ?

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I purchased a show on amazon on the roku. It was playing fine, but when I tried pausing, there was a big delay before it actually paused. And now I can't get it to play. The back and home buttons aren't doing anything either. Has anyone else had a problem like this with amazon streaming? Or is it the remote? I did change the batteries, but that didn't help. Or is it some other problem? Thanks!

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