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Having issues with Discovery Streaming


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I was all excited to try Discovery Streaming. After a year of wanting it, we finally have enough money to get it. We start school next week, so I signed up free trial to make sure I really want it and so I can get a different Spanish if it's not what I want.

 

I signed up free trial on Monday. I have a page but no access to videos. I sent in an email and got back one telling me that to get trial, to go to this page. However, that was the page I had already filled out to get trial lol. I called tech support and the lady on the other line couldn't figure out why I didn't have access and said she would play around with it and call me back. I sent in a tech support request via email on Monday and another on Tuesday. I called again this morning as soon as they opened and left my number. I have yet to be contacted from any of these attempts!

 

Ugh! If I don't hear from them by noon, I am going to have to give up on getting Streaming and look for another SPanish program so I can have it hear on time.

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Finally, someone got to me. Apparantly there are problems with the trial version right now and many people are having same issue. There are no problems with the regular version but I don't want to lay down a non-refundable $200 for a Spanish program that I haven't ever seen.

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The NAU website and the youtube promos do not tell me anything about how it's formatted, etc. I really need to see a sample lesson so I can tell if it will work for my kids or not. I really only want it for SPanish. Most of the other things I can find an equivalent on Youtube or other web resources or via my netflix.

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