Pamela H in Texas Posted January 5, 2009 Share Posted January 5, 2009 I ordered some materials from Amazon. EVERY SINGLE TIME I order from them, I get my stuff in a couple days, tops. It has NEVER taken a week even with free shipping. So on the 16th, I think, I ordered a boatload of stuff. They shipped one thing separately and we got it that Saturday. The rest was supposedly sent Dec 22nd and STILL isn't here! Tracking information isn't up-to-date (never has been on any order I've ever checked). Anything I can do? Quote Link to comment Share on other sites More sharing options...
Kathleen in VA Posted January 5, 2009 Share Posted January 5, 2009 Not sure if you tried this already but here is the customer service phone number: Amazon US Customer Service 1.800.201.7575 Quote Link to comment Share on other sites More sharing options...
stephanie Posted January 5, 2009 Share Posted January 5, 2009 You should probably still call,but I ordered stuff a while back and just got some of it Saturday and the rest hasn't even shipped yet. I'm also in Texas and did free shipping as well. Quote Link to comment Share on other sites More sharing options...
Jules Posted January 5, 2009 Share Posted January 5, 2009 I have ordered from them several times and have always thought there shipping was really quick. I usually order enough to get the free shipping and it has never been the amount of days they specify. I would definitely check into the order however you can. Do they have a way that you can contact them via email, also...or try the phone one? I would check on it, either way. Quote Link to comment Share on other sites More sharing options...
Denisemomof4 Posted January 5, 2009 Share Posted January 5, 2009 it could have been delivered to the wrong house.... happens to me all the time. Quote Link to comment Share on other sites More sharing options...
Brindee Posted January 5, 2009 Share Posted January 5, 2009 Where are they based? I order from them sometimes too, and I forget. Some areas have been hit hard with nasty winter weather. I know it's delayed trucking and things, so maybe that's part of it??? Let us know when you receive your things, hope it's soon! Quote Link to comment Share on other sites More sharing options...
elegantlion Posted January 5, 2009 Share Posted January 5, 2009 I ordered some items on the 22nd. Usually they are sent from Dallas, but these came from Oregon and got delayed because of the weather. I PAID for shipping, but only got the items today. I don't know why they came from a different warehouse, perhaps they were out of stock here. I never have USPS items tracked correctly from amazon. I'll get them delivered when it shows they are still sitting in Dallas. I'm in SW Louisiana by the way. Quote Link to comment Share on other sites More sharing options...
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