Jann in TX Posted July 22 Posted July 22 Saturday night at 11 pm I was chilling out to a Kdrama and my dd was doing laundry. She went to move stuff in washing machine over to dryer and smelled a funny smell as she approached the laundry room... when she opened the door the room was filled with smoke and a strong electrical-fire smell ... DD unplugged washer and pulled it out a bit (no visible flames) then grabbed her phone. The dryer was not in use and had not been used for a few days. She called 911 and grabbed grandson-- I put the dogs in back and we went next door First responder was here in less than 1 minute (police). No less than EIGHT firetrucks and ambulance a few fire marshal trucks and who knows how many other police cars arrived in less than 3 minutes (first fire truck was right at 2 minutes). I think it was a SLOW night in town... Anyways-- after about 45 minutes of checking everything it was determined that fire was contained to washing machine. Fire put itself out just as they were getting ready to take washer apart... So thankfully no structural damage. New washer (not a Speed Queen) gets here by Friday. 25 Quote
Katy Posted July 22 Posted July 22 I’m so glad she caught it before the whole house was on fire. 8 Quote
mommyoffive Posted July 22 Posted July 22 Wow. What amazing luck that she caught that and did everything right. I would for sure let Speed Queen know about that. How scary that could happen. 5 Quote
Jann in TX Posted July 22 Author Posted July 22 1 hour ago, Scarlett said: How old was it? 6 yrs old. We had it 'worked over' less than 6 months ago. I did tons of laundry last week with no issues-- totally loved the machine until the fire! 12 Quote
KungFuPanda Posted July 22 Posted July 22 52 minutes ago, Jann in TX said: 6 yrs old. We had it 'worked over' less than 6 months ago. I did tons of laundry last week with no issues-- totally loved the machine until the fire! 🥺 This is so upsetting! I’d call and let them know. Is there any formal place to log this? If it turns into a recall situation they could owe you a machine. I’ve had mine for 12 years now and I’d STILL be mad if it broke. I’d be absolutely outraged if it burst into flames. 12 Quote
Spryte Posted July 22 Posted July 22 (edited) Oh my goodness! So glad you are ok. How scary. I hope SQ will be responsive about the issue, and get to the root of the problem—it seems like they should be compensating you for something, especially if they just worked on it 6 mos ago! I don’t know what “worked over” means, but it certainly seems like they should stand by their work. Edited July 22 by Spryte 1 Quote
wintermom Posted July 22 Posted July 22 That is really scary!! Glad your dd was nearby and smelled the smoke! The whole neighbourhood got a dramatic show, it seems. Firetrucks AND ambulance? Perhaps they thought that there could be CO poisoning or smoke issues? Did they check anyone for high CO or CO2 levels? Quote
wathe Posted July 22 Posted July 22 Yikes. I think I would want to contact whomever did the "working over" -- I assume that means repair? I'd wonder if that might have contributed. My very old Maytag went up in literal smoke and small fire in the fall. The problem was moisture in the motor, which dripped from a rusted connection where the bleach dispenser (which we'd never even used) attaches to the tub. 3 3 Quote
Scarlett Posted July 23 Posted July 23 6 hours ago, Jann in TX said: 6 yrs old. We had it 'worked over' less than 6 months ago. I did tons of laundry last week with no issues-- totally loved the machine until the fire! I can’t remember how long I have had mine. I would love to know your model number. 1 Quote
Janeway Posted July 23 Posted July 23 Mine has a ten year warranty. Are you sure yours did not? Quote
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