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Posted

The last couple of times I’ve logged in, I get a message saying I have new personal messages, but for the life of me, I cannot find them.  Please help!

Thank you!

(feeling slightly stupid here since surely I should know this!!!)

Posted

If you're on a laptop or desktop you should see an envelope icon in the upper right corner. Click on that.

If you're on a phone you should see three bars in the upper right corner. Click on that and then click  on the envelope icon.

(That's how it works on my devices and browsers; I don't know if it's different with others.)

Posted
20 minutes ago, Pawz4me said:

If you're on a phone you should see three bars in the upper right corner. Click on that and then click  on the envelope icon.

I use a Kindle Fire, and the above is how I access personal messages.

Regards,

Kareni

  • Like 1
Posted
4 hours ago, Pawz4me said:

If you're on a laptop or desktop you should see an envelope icon in the upper right corner. Click on that.

If you're on a phone you should see three bars in the upper right corner. Click on that and then click  on the envelope icon.

(That's how it works on my devices and browsers; I don't know if it's different with others.)

Are those three bars really called “the cheeseburgers” or did my kids intentionally lead me astray?

  • Haha 1
Posted
9 hours ago, Arcadia said:

If you get email notifications of personal messages, clicking on the link in the email should bring you directly to that personal message.

Years ago, I used to receive notifications of personal messages by email. Does that feature still exist? And, if yes, how do I access it?

Regards,

Kareni

Posted
16 minutes ago, Kareni said:

Years ago, I used to receive notifications of personal messages by email. Does that feature still exist? And, if yes, how do I access it?

Regards,

Kareni

Under account settings, scroll down to notification settings

B671B354-0B57-441F-BFD3-6FB6F3161F73.jpeg.3d44ea972603ad9efb018be04c1521c3.jpeg

Under notification settings, there is one for Messenger

0BA2F2B1-1549-474C-B8EE-DA81F89A22F3.thumb.jpeg.86b72524dd50b605f8bd2142d64a0e65.jpeg

Posted

Thank you for that effort, @Arcadia. Interestingly, I do have that feature turned on, but (alas) no emails are sent. I checked and my email address is correct. Curious!

Regards,

Kareni

Posted (edited)

@Kareni check your spam/junk folder. I did get email notifications for personal messages. I also get emails from people who regularly email me end up randomly in my junk folder occasionally. 

Edited by Arcadia
  • Like 1

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