Indigo Blue Posted April 1, 2023 Share Posted April 1, 2023 Literally chipping! I don’t know how it’s happening. The guy is coming out to look at it. I’m sad because I’m so happy with the way it looks. They may have to reinstall. He’s being very agreeable, thank goodness. I thought quartz would be a good choice. This is so strange. I’m thinking I may choose granite if they reinstall. 4 Quote Link to comment Share on other sites More sharing options...
Katy Posted April 1, 2023 Share Posted April 1, 2023 I’m curious. Please post a picture. 1 Quote Link to comment Share on other sites More sharing options...
stephanier.1765 Posted April 1, 2023 Share Posted April 1, 2023 I would be furious. I hope they make it right and it looks just as good if not better than the quartz you have now. 2 Quote Link to comment Share on other sites More sharing options...
kristin0713 Posted April 1, 2023 Share Posted April 1, 2023 Quartz should not be chipping. I love my quartz and and am really glad that I didn't go with granite. The granite in our previous house did chip actually. 1 Quote Link to comment Share on other sites More sharing options...
Indigo Blue Posted April 1, 2023 Author Share Posted April 1, 2023 48 minutes ago, Katy said: I’m curious. Please post a picture. Quote Link to comment Share on other sites More sharing options...
Indigo Blue Posted April 1, 2023 Author Share Posted April 1, 2023 Please don’t quote photos! There are more, smaller chips, too. It’s chalky and will keep flaking. The other photo is just to show how it looks. 1 Quote Link to comment Share on other sites More sharing options...
Katy Posted April 1, 2023 Share Posted April 1, 2023 Wow. That’s not tiny. I’d say it’s defective and hesitate to replace it with anything from the same company too 1 2 Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted April 1, 2023 Share Posted April 1, 2023 5 hours ago, Indigo Blue said: Literally chipping! I don’t know how it’s happening. The guy is coming out to look at it. I’m sad because I’m so happy with the way it looks. They may have to reinstall. He’s being very agreeable, thank goodness. I thought quartz would be a good choice. This is so strange. I’m thinking I may choose granite if they reinstall. They are not a solid surface - quartz counters are made of components, mixed to together, then onto a slab to harden. It sounds like there was a manufacturing defect. 2 Quote Link to comment Share on other sites More sharing options...
Scarlett Posted April 2, 2023 Share Posted April 2, 2023 Dh says manufacturing defect…..there was probably dirt in the mold. He says it can be repaired in place good as new but I am with you— I would want it replaced. 1 1 Quote Link to comment Share on other sites More sharing options...
Indigo Blue Posted April 2, 2023 Author Share Posted April 2, 2023 1 hour ago, Scarlett said: Dh says manufacturing defect…..there was probably dirt in the mold. He says it can be repaired in place good as new but I am with you— I would want it replaced. Thanks, Scarlett. I’m afraid to have it repaired because the whole entirety of it just seems chalky and the surface easily rubbed off. The top in my other bath is a different color. It isn’t doing that and seems more solid. I’m afraid of the white counter. Dh will drop shaving accessories and if it chips that easily and feels brittle, that top will become full of nicks and chips over time. So, I want a new and different top to avoid this. I’m so glad they seem willing to work with us on replacing it. 1 Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted April 2, 2023 Share Posted April 2, 2023 I would demand the entire countertop be replaced. I wouldn't trust the rest of the countertop to not have repeats of the defects. 6 Quote Link to comment Share on other sites More sharing options...
MercyA Posted April 2, 2023 Share Posted April 2, 2023 Oh, heck no. It should not be doing that. I'd insist on a full replacement, from a different manufacturer if possible. So sorry you have to deal with this! 3 Quote Link to comment Share on other sites More sharing options...
Ann.without.an.e Posted April 2, 2023 Share Posted April 2, 2023 Yes I agree. I wouldn’t be ok with repairs. It seems like a lemon. 3 Quote Link to comment Share on other sites More sharing options...
Ellie Posted April 2, 2023 Share Posted April 2, 2023 Definitely replaced. My quartz counters in the kitchen are over four years old with nary a chip. They are Silestone, which we bought from Lowe's. 3 Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted April 2, 2023 Share Posted April 2, 2023 53 minutes ago, Ellie said: Definitely replaced. My quartz counters in the kitchen are over four years old with nary a chip. They are Silestone, which we bought from Lowe's. I had a silestone sink. . . . Heat will crack it. yeah - I couldn't drain my pasta into the sink . . . (the manufacturer replaced the sink - I chose stainless). 1 Quote Link to comment Share on other sites More sharing options...
Ellie Posted April 3, 2023 Share Posted April 3, 2023 (edited) 6 hours ago, gardenmom5 said: I had a silestone sink. . . . Heat will crack it. yeah - I couldn't drain my pasta into the sink . . . (the manufacturer replaced the sink - I chose stainless). It did not occur to me to get a Silestone sink; I didn't even know it was a possibility. 🙂 Edited April 3, 2023 by Ellie Quote Link to comment Share on other sites More sharing options...
Annie G Posted April 3, 2023 Share Posted April 3, 2023 8 hours ago, gardenmom5 said: I had a silestone sink. . . . Heat will crack it. yeah - I couldn't drain my pasta into the sink . . . (the manufacturer replaced the sink - I chose stainless). Why would anyone sell a sink made out of something that heat sensitive????? Nuts. 2 Quote Link to comment Share on other sites More sharing options...
gardenmom5 Posted April 3, 2023 Share Posted April 3, 2023 22 minutes ago, Annie G said: Why would anyone sell a sink made out of something that heat sensitive????? Nuts. It wasn't supposed to be heat sensitive. 1 Quote Link to comment Share on other sites More sharing options...
Clarita Posted April 3, 2023 Share Posted April 3, 2023 Absolutely get it replaced. My 2 quartz countertops are not chipping (4+ years) and we are not careful. 1 Quote Link to comment Share on other sites More sharing options...
DawnM Posted April 3, 2023 Share Posted April 3, 2023 Keep us updated! That is horrible. We have some chipping on our granite countertops but they were chipped when we moved in. they aren't overly noticeable and I think they are probably 17 years old. 1 Quote Link to comment Share on other sites More sharing options...
LuluNYC Posted June 22 Share Posted June 22 I purchased my Silestone quartz countertop in 2007. From the very start it began chipping on the edges mainly especially near the dishwasher. Why? Because sometimes when one is loading the dishwasher, a plate or pan may bang the edge of the counter and quartz chips so easily. And since mine is white and in a finish they called leather (matte), it is VERY noticeable. I have begun to actually hate this countertop because it looks so ugly and repairing it is SO expensive and they won't guarantee the color will match. I'm better off buying a new countertop. Quote Link to comment Share on other sites More sharing options...
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