Janeway Posted September 22, 2022 Share Posted September 22, 2022 Then, my sister called to tell me that this is a huge mistake and mattresses are one of the few things that never should be ordered online. Now I am thinking I should cancel and hit the stores instead. I ordered the Saatva luxury firm in king. What should I do? Quote Link to comment Share on other sites More sharing options...
Ottakee Posted September 22, 2022 Share Posted September 22, 2022 Just now, Janeway said: Then, my sister called to tell me that this is a huge mistake and mattresses are one of the few things that never should be ordered online. Now I am thinking I should cancel and hit the stores instead. I ordered the Saatva luxury firm in king. What should I do? Don’t they have a 365 day money back promise? My mom ordered one and loves hers. 1 Quote Link to comment Share on other sites More sharing options...
mommyoffive Posted September 22, 2022 Share Posted September 22, 2022 Does it have a return policy? That one seems to get lots of great reviews. Honestly I have done that for every mattress in our house and never had an issue. Quote Link to comment Share on other sites More sharing options...
athena1277 Posted September 22, 2022 Share Posted September 22, 2022 We have ordered online before. No problems at all. Quote Link to comment Share on other sites More sharing options...
Pawz4me Posted September 22, 2022 Share Posted September 22, 2022 I don't understand the logic behind "must order in store." It's not like you can tell how you'll like a mattress by trying it out for 15 minutes in a store. Everything I've heard about Saatva has been very good. 4 Quote Link to comment Share on other sites More sharing options...
Kanin Posted September 22, 2022 Share Posted September 22, 2022 34 minutes ago, Pawz4me said: I don't understand the logic behind "must order in store." It's not like you can tell how you'll like a mattress by trying it out for 15 minutes in a store. Everything I've heard about Saatva has been very good. Agreed. Trying it in person is overrated. Plus, you don't really lie on it like you lie in bed at home, because you're at a store and don't want to be the weirdo flopping from side to side. 1 1 Quote Link to comment Share on other sites More sharing options...
Katy Posted September 22, 2022 Share Posted September 22, 2022 Order in store so you can pay for the store & salary of the salesman? Our last 4 mattresses were ordered online & we love them. 1 Quote Link to comment Share on other sites More sharing options...
Bambam Posted September 22, 2022 Share Posted September 22, 2022 We've ordered a couple of mattresses online and been very happy with them. Quote Link to comment Share on other sites More sharing options...
itsheresomewhere Posted September 22, 2022 Share Posted September 22, 2022 We have been very happy over the years with the mattresses ordered online. Quote Link to comment Share on other sites More sharing options...
QueenCat Posted September 22, 2022 Share Posted September 22, 2022 We've ordered three online at this point. No issues. Quote Link to comment Share on other sites More sharing options...
Jaybee Posted September 22, 2022 Share Posted September 22, 2022 We've ordered two online for our bed--we went pretty inexpensive, it lasted six years, and we just rebought the same mattress, but with some slats to go under it this time. It wasn't horrible, but needed more support under the mattress than we had. We also ordered that same mattress six years ago for ds' bed, and it's still fine. We bought another specially-sized mattress for other ds' "differently sized" bed six years ago. I think it is still fine, as well. Quote Link to comment Share on other sites More sharing options...
Beth S Posted September 22, 2022 Share Posted September 22, 2022 Your sister just hasn't watched enough Youtubers who get paid to demonstrate their mattresses on their channels! 😉 Quote Link to comment Share on other sites More sharing options...
Acorn Posted September 22, 2022 Share Posted September 22, 2022 We bought a Saatva mattress online in 2020. It is a million times better than what it was replacing. The delivery team was fantastic and carried it upstairs to our bedroom and removed old mattress. I don’t expect to keep it 20 years like the previous mattress, but so far it’s great. We share a full size and my only complaint is that I do feel dh turning over more than old mattress. Quote Link to comment Share on other sites More sharing options...
Janeway Posted September 23, 2022 Author Share Posted September 23, 2022 2 hours ago, Acorn said: We bought a Saatva mattress online in 2020. It is a million times better than what it was replacing. The delivery team was fantastic and carried it upstairs to our bedroom and removed old mattress. I don’t expect to keep it 20 years like the previous mattress, but so far it’s great. We share a full size and my only complaint is that I do feel dh turning over more than old mattress. Last time, we tried in the store and bought an Aireloom. It cost a lot of money. But within a few months, it sagged a ton in one spot. We called in for the warranty. But my husband sweats in his sleep so there was some coloring on his side. They said that void the warranty. It cost us a few thousand dollars and turned out to be a huge loss. The sag was huge. The part of the mattress that didn’t sag was great. I am still mad that they turned out to be a huge waste of money. And that was on a mattress we tried in person. So in person did not help us at all. 1 Quote Link to comment Share on other sites More sharing options...
Spryte Posted September 23, 2022 Share Posted September 23, 2022 We’ve ordered four mattresses online. All have good, solid, easy return policies. We’ve been happy with all of them. DD’s mattress we bought in a store, and it’s the only dud. She wants a Tuft and Needle next — she likes ours. I hope you love your new one! Quote Link to comment Share on other sites More sharing options...
madteaparty Posted September 23, 2022 Share Posted September 23, 2022 (edited) 9 hours ago, Janeway said: Then, my sister called to tell me that this is a huge mistake and mattresses are one of the few things that never should be ordered online. Now I am thinking I should cancel and hit the stores instead. I ordered the Saatva luxury firm in king. What should I do? I tried the ones in stores and just couldn’t decide. Foam this springform that, I mean it requires a degree. Total decision overwhelm. I got the same saatva (I think? eTA mine is saatva loom and leaf firm) in queen but definitely firm and am quite happy. im also happy (when I lay down and read to her) with my daughter’s Pottery Barn queen, so maybe I’m not a picky sort of mattress person? Edited September 23, 2022 by madteaparty Quote Link to comment Share on other sites More sharing options...
PinkTulip Posted September 23, 2022 Share Posted September 23, 2022 I’ve had a Saatva Luxury Firm for almost a year now and I love it. I, too, was cautious about buying a mattress I hadn’t tried, but took the leap after reading so many positive reviews. It has been a fantastic purchase for me! Quote Link to comment Share on other sites More sharing options...
Mom_to3 Posted September 23, 2022 Share Posted September 23, 2022 2 hours ago, Janeway said: Last time, we tried in the store and bought an Aireloom. It cost a lot of money. But within a few months, it sagged a ton in one spot. We called in for the warranty. But my husband sweats in his sleep so there was some coloring on his side. They said that void the warranty. It cost us a few thousand dollars and turned out to be a huge loss. The sag was huge. The part of the mattress that didn’t sag was great. I am still mad that they turned out to be a huge waste of money. And that was on a mattress we tried in person. So in person did not help us at all. Why would coloring change the warranty? Would they actually resell a mattress with a huge sag? 1 Quote Link to comment Share on other sites More sharing options...
J-rap Posted September 23, 2022 Share Posted September 23, 2022 I've come to realize it's no better trying it in the store. You learn next to nothing lying on a mattress for 5 minutes in a store. The most important thing is that there's a good return policy, and actually, most big-name mattress stores I've been in lately don't have a great return policy. (We've had our Saatva for maybe 8 years? It's the best mattress we've ever had. If ever anyone else sleeps on it, they always ask us what brand it is so they can order the same one!) Quote Link to comment Share on other sites More sharing options...
Clemsondana Posted September 23, 2022 Share Posted September 23, 2022 We ordered a Purple without trying it and it's been the best mattress we've had. We had tried our previous 2, and they were good at first but didn't stay good as long as the Purple has. Quote Link to comment Share on other sites More sharing options...
Scarlett Posted September 23, 2022 Share Posted September 23, 2022 Funny story……Dh didn’t want to order a mattress on line that was all rolled up,in shipping. So we picked it out in a furniture store…and when we went around to get it from the warehouse there it was—-all rolled up. 😂😂 8 Quote Link to comment Share on other sites More sharing options...
East Coast Sue Posted September 23, 2022 Share Posted September 23, 2022 We bought mattresses online. I, too, sort of panicked that I’d made a big mistake but they’re great! Quote Link to comment Share on other sites More sharing options...
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