cintinative Posted September 12, 2022 Share Posted September 12, 2022 It looks like as of Saturday? And they also aren't in my junk folder or deleted folder. The email address they come from is in my contacts. I use outlook on the web. Thank you for your help. Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted September 13, 2022 Share Posted September 13, 2022 I had the same thing happen. I will ask about it. Quote Link to comment Share on other sites More sharing options...
cintinative Posted September 14, 2022 Author Share Posted September 14, 2022 Thank you @Helpdesk Quote Link to comment Share on other sites More sharing options...
cintinative Posted October 2, 2022 Author Share Posted October 2, 2022 hey @Helpdesk I just wanted to let you know that nothing has changed. I am still not receiving any notifications. Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted October 3, 2022 Share Posted October 3, 2022 I did ask and got the information about making sure my settings are correct...and they are, but I am still not getting the notifications. I will follow up on this. Quote Link to comment Share on other sites More sharing options...
cintinative Posted October 9, 2022 Author Share Posted October 9, 2022 Thanks for continuing to follow up on this. Quote Link to comment Share on other sites More sharing options...
cintinative Posted November 2, 2022 Author Share Posted November 2, 2022 Hey @Helpdesk I am still not getting anything Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted November 3, 2022 Share Posted November 3, 2022 I know...I'm not either. This is like #3 on my task list, but #1 and #2 keep getting replaced with urgent stuff. There will be a "silent" update next week and maybe that will take care of the issue. I did get a response from the vendor telling me how to set the notifications so that emails could be received, but IIRC correctly, you already *have* them set correctly . I'll look into this a bit more. Sorry...I know that it's frustrating when something doesn't work the way it should. Quote Link to comment Share on other sites More sharing options...
cintinative Posted November 12, 2022 Author Share Posted November 12, 2022 On 11/3/2022 at 3:03 PM, Helpdesk said: I know...I'm not either. This is like #3 on my task list, but #1 and #2 keep getting replaced with urgent stuff. There will be a "silent" update next week and maybe that will take care of the issue. I did get a response from the vendor telling me how to set the notifications so that emails could be received, but IIRC correctly, you already *have* them set correctly . I'll look into this a bit more. Sorry...I know that it's frustrating when something doesn't work the way it should. Thank you. I just saw this. I am not sure when that update was, but nothing has happened yet. I did add the addresses to my outlook contacts a long time ago. I would think I am not the only one using Outlook either. It's weird. Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted November 17, 2022 Share Posted November 17, 2022 Hey there, I finally got a bit of traction-time. Take a look at your notifications settings in the user preferences section. The Tech Support team suggested clicking *both* these boxes (not just the second one). Let me know if this changes anything, OK? --Helpdesk Quote Link to comment Share on other sites More sharing options...
cintinative Posted November 18, 2022 Author Share Posted November 18, 2022 (edited) 18 hours ago, Helpdesk said: Hey there, I finally got a bit of traction-time. Take a look at your notifications settings in the user preferences section. The Tech Support team suggested clicking *both* these boxes (not just the second one). Let me know if this changes anything, OK? --Helpdesk They are already both checked. =( Thanks for continuing to try. Edited November 18, 2022 by cintinative Quote Link to comment Share on other sites More sharing options...
cintinative Posted January 25, 2023 Author Share Posted January 25, 2023 hey @HelpdeskI am still not getting notifications. =( Quote Link to comment Share on other sites More sharing options...
Helpdesk Posted January 26, 2023 Share Posted January 26, 2023 Me either. I will send you a PM. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.