Trouble with Mobile

[Miss Tick]

I can't log in with my phone, although logging in via desktop is working. Any chance there is something simple/stupid I'm not doing?

The message I get is that the display name or password was incorrect. I checked it by using the same one to log in on the desktop, though.

[Helpdesk]

Try this:  when you log in on your mobile, make sure that the URL is forums.welltrainedmind.com.  Sometimes people try to sign in the way they always have done, but it doesn't work anymore as we have separated the webstore account from the forum account.

Let me know what happens.  We are learning as we go with this one.  If it -doesn't- work, please send a support request to support@welltrainedmind.com.  

 

[Miss Tick]

Thanks! I tried the ole' power off/power on trick and then cleared and retyped the login information. Something worked, but I changed too many variables to know exactly which thing it was. Smooth sailing today!

[Helpdesk]

Hooray!