Scarlett Posted March 21, 2020 Posted March 21, 2020 I haven’t been checking my steps and just realized the app shows no steps for weeks. So I updated the app and it synced but the data is not correct. For instance it shows 5200 steps for today and I have only been out of bed an hour and just drinking coffee. how do I fix it. It is less than a year old. Quote
itsheresomewhere Posted March 21, 2020 Posted March 21, 2020 Mine kept doing stuff like that a month or so before I got rid of it. It suddenly could not keep up with my steps or showed tons of steps I had “taken” while the was on the charger. Mine was just out of warranty so I they won’t help with it. Quote
Scarlett Posted March 21, 2020 Author Posted March 21, 2020 1 minute ago, itsheresomewhere said: Mine kept doing stuff like that a month or so before I got rid of it. It suddenly could not keep up with my steps or showed tons of steps I had “taken” while the was on the charger. Mine was just out of warranty so I they won’t help with it. Great. Yeah mine jumped up to 7200 while I was typing this post. Quote
Scarlett Posted March 21, 2020 Author Posted March 21, 2020 Well I logged out if and back into my app. Seems to be recording accurately for now. 1 Quote
Laura Corin Posted March 21, 2020 Posted March 21, 2020 Are you able to reset the Fitbit itself? Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.