Meadowlark Posted December 15, 2019 Posted December 15, 2019 Calling, no begging....all techies to please help! All I know is that my daughter was on the computer and the next thing I know, it will no longer accept my password. It gives me a hint, but will still not accept it and I’ve tried EVERY possible password I can think of. It also seems to acccept it (says welcome with the circle going around) but then won’t log me in saying the username or password is incorrect about 10 seconds later. There is a link to change the password but it says “ This feature requires removable media, such as a floppy disk or USB flash drive.” We’ve tried both-still can’t get in. Please help-Monday is fast approaching and everything is on this computer! Quote
Meadowlark Posted December 15, 2019 Author Posted December 15, 2019 I did, nothing happened. Just booted up normally to the login screen. Quote
Arcadia Posted December 15, 2019 Posted December 15, 2019 2 hours ago, Meadowlark said: There is a link to change the password but it says “ This feature requires removable media, such as a floppy disk or USB flash drive.” We’ve tried both-still can’t get in. Do you have a bootable Windows 7 CD or USB drive? Think it’s asking you to boot from that Quote
geodob Posted December 15, 2019 Posted December 15, 2019 Your password, is quite probably the same as your 'microsoft account'. Such as for Outlook email, or Skype? If you have access to another computer? You can go to sign into your Microsoft account. But when it asks for your password? Click on Forgot Password, and ask it to send a verification message to your alternative email account. You can use the Verification Message, to change to a new password. 2 Quote
sweet2ndchance Posted December 15, 2019 Posted December 15, 2019 If you didn't create the password back up disk (this is different from the install disk or bootable media), do you know if you enabled the administrator account? Can you get into that account? Yes, it is possible to get into a Windows 7 computer without the password backup disk or the administrator account (or if the account that is locked is the admin account) but you need to be at least a little bit computer savvy because at that point the only way to get in is to hack your own computer. I had to do it on a computer I bought from Sam's Club years ago that was a floor model they were clearancing. No one in the electronics department could remember the password to the admin account so that I could get into more than just the guest account they use so customers can play with the floor model computers in the store. It took me several hours and multiple methods of hacking my own computer before I finally found a hack that worked. I was able to strip the password from the original install and then re-install Windows 7 with my own passwords. It required going to safe mode and using the command line. If you aren't comfortable with doing those sorts of things, you will probably need to get a computer repair shop or Geek Squad to do it for you. Quote
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