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Janeway

I was prayerful when I stabbed you in the back, so it's ok

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Seriously heard this today. Long version..enrolled my child in two classes through a local place that does outsourced classes. I had trouble getting my payment to go through. I went looking and found the phone number for the person in charge. I called her (9:20am about) and spoke to her on the phone and she explained the credit card payment system was down and she would email someone to get it fixed. I asked her if in the meantime, could she hold the spot for my son. She said no, she cannot, she cannot hold the spot for anyone. The first person to pay is given the spot. Then she suggested I used e-check to pay. I did not want to, but she said if I did not and someone else did, then the spot would go to the other person. So I did it while on the phone with her and she verified that the payment went though and my son was in the classes. Fine. Then, at 1:50pm, she sends me an email stating that she got an email from a staff member at the outsourced place who has changed her mind about the classes she put her child in and wants my child's class, so therefore, she is removing my child from that class and I am welcome to pick a different class. She offered me a class for 5-8 graders. My child is in 4th grade and has ASD.  I told her I would talk to my husband. I posted about it here. And, I felt I should sleep on it as I think decisions need sleep. In the morning, discussed with my husband again and then sent her an email telling her no thank you, we do not want our child in a class for the older kids and would like a full refund. The woman waits until this afternoon and then sends me an email saying she was stuck in a hard spot and I just need to understand how hard it was on this new teacher when who only wants the best for her child and that she realized later that she wanted another class for her child and so she (the woman in charge) decided to be prayerful and then realize she needed to replace my child with this other child. She goes on to explain since she prayed about it, she knows this is okay. And then throws in and the end "I will pray that you find something else for your child." Ummm......well..I find her email to be super offensive. I feel she is using Christ as an excuse for her bad behavior. Then, she sends me a receipt for the refund stating she has to send me a check for the refund, but it is only for a partial refund and she is keeping my $175 registration fee. She claims this is okay because I could have enrolled my 4th grader in to a class for older kids. She mentioned she prayed about this three times in her short email and ends with "blessings" and her name. This just disgusts me. I feel like she is slandering the Lord. I feel like she she using Christ as an excuse for her bad behavior and for stealing $175 from me. I hear so much from some people that they have left being a Christian over seeing this behavior over and over again. 

 

Also, my husband is pointing out to me that we have never heard that sort of excuse, blaming Christ for bad behavior, claiming to have prayed about it, therefore, it is okay, before we lived in this part of the country. An old family friend called, she is in her 70's and very faithful and religious and very involved in her church, and I asked her what she thought. I read the email to her and she said she has never heard such a thing. She thinks it is terrible. I am disgusted. I already called the bank and told them what happened. I saw they did not actually put in the e-check until today even though they told me yesterday that my son was not in the class. The bank is going to try to stop payment. If that does not work, I will have to take legal action. 

 

I am seriously miffed. I am wondering if this is a thing in the part of the country I live in now. It really bothers me.

 

edited to clarify the time

Edited by Janeway
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I would take legal action.  Or at least send a letter to the company stating that you plan to do so (and then do so if they say fine go ahead).  That is nonsense.  I would also leave all manner of review everywhere; I might not go into all the details about being prayerful about it, just say you paid with the express understanding your son was enrolled in a particular class, you were disenrolled from that class when a teacher wanted the space for her child instead, and you weren't issued a full refund.  

The prayerful thing - I dunno.  I think selfish people use whatever excuse is part of their worldview; if they're selfish Christians they use God's Will to justify bad behavior; if they're selfish liberal atheists they use intersectionality or white privilege or some similar argument to justify bad behavior; if they're selfish nationalists they use the good of the state to justify bad behavior; if they're selfish capitalists they use free markets to justify bad behavior.  I've seen it all.

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So God told you to steal my son's spot in the class for your personal gain, and then he told you to steal my money for your personal gain.

rrrriiiiigggghhhhttttt.

I am disgusted by quite a few things "Christians" do these days, and I am a Christian.  

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3 minutes ago, moonflower said:

I would take legal action.  Or at least send a letter to the company stating that you plan to do so (and then do so if they say fine go ahead).  That is nonsense.  I would also leave all manner of review everywhere; I might not go into all the details about being prayerful about it, just say you paid with the express understanding your son was enrolled in a particular class, you were disenrolled from that class when a teacher wanted the space for her child instead, and you weren't issued a full refund.  

The prayerful thing - I dunno.  I think selfish people use whatever excuse is part of their worldview; if they're selfish Christians they use God's Will to justify bad behavior; if they're selfish liberal atheists they use intersectionality or white privilege or some similar argument to justify bad behavior; if they're selfish nationalists they use the good of the state to justify bad behavior; if they're selfish capitalists they use free markets to justify bad behavior.  I've seen it all.

I agree..what you say about selfish people using whatever excuse. I will say though, this email and these reactions left my faith shaken and I have struggled with my feelings regarding church and my own faith over this. And if I could feel this shaken, I know this unsettles so many others.

 

My current plan is to take legal action. I am thinking, hoping, that because I have the emails and I used my cell phone when I called yesterday about the registration stuff, that it would not be hard to prove what happened in court. 

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I think you are completely right to be super frustrated. I also think you are dodging a bullet with invovlement with this co-op/homeschool org, even with it being so unfair. They sound like manipulative wingnuts. 

I hope you find another alternative and it turns out even better. 

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Tell her that you are suing her for the $175 and all court fees, but since you are doing it prayerfully, she should understand. /Sarcasm

I am sorry you are dealing with this.  

Edited by MissLemon
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Sadly, I have heard that before.  Used by what I call the creepy used car salesman Christians.  Somehow they can twist parts of the Bible to make sense always in their favor to them and hurt others.   

Send a certified letter letting them know they either refund the money based on deceit ( send copies of the emails) or you will have no choice but to take legal action against them.  

Print out your emails now and put in a folder Incase they accidentally get deleted. 

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That is all kinds of messed up. 

I am often amazed by the line of thinking that just because someone is Christian or saved or prays they can't make a bad decision.  It just doesn't fit with my understanding of how the world works at all.  

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That is just awful.  I would school her about what it means to take the Lord's name in vain..  And I would then say what Dawn wrote... then I'd consider legal action.

What a piece of work. 

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You are going to take legal action for what?  What is your goal?  Do you want your son in that class?  With that teacher?  Who is going to be miffed (to say the least) that you've brought legal action?

I get your frustration but that does not sound like a good plan to me.

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16 minutes ago, EKS said:

You are going to take legal action for what?  What is your goal?  Do you want your son in that class?  With that teacher?  Who is going to be miffed (to say the least) that you've brought legal action?

I get your frustration but that does not sound like a good plan to me.

 

To get the registration fee back that they are refusing to return.

Edited by school17777
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2 minutes ago, EKS said:

You are going to take legal action for what?  What is your goal?  Do you want your son in that class?  With that teacher?  Who is going to be miffed (to say the least) that you've brought legal action?

I get your frustration but that does not sound like a good plan to me.


I assume for the $175 registration fee that she kept.

I think that while it's lousy, they have the right to do what they need to do to get good teachers.  So, while I'd be super pissed that my kid got kicked out, I wouldn't seek legal action.  But I've never seen something where the organization canceling a registration kept the registration fee.  

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4 minutes ago, EKS said:

You are going to take legal action for what?  What is your goal?  Do you want your son in that class?  With that teacher?  Who is going to be miffed (to say the least) that you've brought legal action?

I get your frustration but that does not sound like a good plan to me.

My goal is to get my money back. That is my money. Would you just walk away if it were your money?

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2 minutes ago, Janeway said:

My goal is to get my money back. That is my money. Would you just walk away if it were your money?

Sorry!  I obviously didn't read carefully enough!  I get it now.

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I’d call her on it and say, “you did NOT hear from God to steal my money.  God never goes against His Word.” And cite the 8th commandment.  “Give me my money back immediately.  Here is my paypal account.”  

Edited by Garga
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1 minute ago, EKS said:

 

Sorry!  I obviously didn't read carefully enough!  I get it now.

She told me she could not hold the spot for anyone, first person to pay would have the spot. I paid before 9:30am. She told me to use e-check to ensure my son would get the spot since their credit card system was not working. More than four hours later, she gave away his spot to a staff member who changed her mind about her child's schedule and wanted that spot for her child. Then refused to refund the registration fee which was $175.

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Dear Director,

I prayed about this situation, and God told me to put a stop payment of the check.  I called the bank and it's taken care of.  

Blessings!

 

 

 

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That is all kinds of messed up.  Bad enough to take away the spot but keeping your registration fee is ridiculous.   

I'd do whatever I could to get the money back and also leave a review anyplace I could about this behavior.  

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Well I'm thankful you aren't going to be involved in that coop.  IME toxic narcissists who use Jesus as their cover identity are pretty pervasively toxic in everything they touch.

Yes, stop payment.  If you can't in time, first write a letter of warning and then take legal action if you don't get back the money.  Small claims court is annoying but worth it, and you can charge the coop for the fees and that idiot will not be able to repeat the same thing with anyone else.

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1 hour ago, CuriousMomof3 said:


I assume for the $175 registration fee that she kept.

I think that while it's lousy, they have the right to do what they need to do to get good teachers.  So, while I'd be super pissed that my kid got kicked out, I wouldn't seek legal action.  But I've never seen something where the organization canceling a registration kept the registration fee.  

 

Seems like increasing the class size by one student would have been an easy fix. Not giving your registration fee back is robbery.

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I know you are angry- and I think rightfully so- but I'd think long and hard before going down litigation road. You're going to have to go to small claims court and is it going to be worth your additional time and stress for $175? I know it's a principle thing, but you've already invested so much time. I would just question if it's worth it. She's the one who has to answer for it in the end. So if you could let it go, I would. Is $175 worth the additional strain and stress to do so if the bank stop alone doesn't work? 

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That’s revolting. I’m a Christian and find it appalling. She’s taking to lords name in vain. Saying I’m a Christian so my poor behavior is acceptable. 

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*headdesk*

Thinking about something REALLY HARD doesn't make it okay, even if you call it "prayer". I would definitely report this to the Better Business Bureau, and yes, send them a letter stating that if you do not get the FULL refund by the end of the week you will be taking this to small claims court.

(And as far as I am concerned, it's worth the stress and aggravation.)

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2 hours ago, Janeway said:

 decided to be prayerful and then realize she needed to replace my child with this other child. She goes on to explain since she prayed about it, she knows this is okay. A

I feel she is using Christ as an excuse for her bad behavior.  - ya think?

 

Then, she sends me a receipt for the refund stating she has to send me a check for the refund, but it is only for a partial refund and she is keeping my $175 registration fee. She claims this is okay because I could have enrolled my 4th grader in to a class for older kids. She mentioned she prayed about this three times in her short email and ends with "blessings" and her name.

The bank is going to try to stop payment. If that does not work, I will have to take legal action. 

 

 

-if the bank isn't able to stop payment, I'd be tempted to respond with "since you kept my registration fee for a class you were not able to provide my son - I will see you in court/you can talk to my lawyer.  I've prayed about this three times and feel it is the right thing to do.  blessings.


 i'm sure the sarcasm will go over her head.

 

My grandmother was from the Midwest, and used religion as a weapon frequently.    (her favorite was - you'd better treat me right (re: don't object to me treating you like garbage), or God will smite you.  (don't think God takes instructions from you grandmama...….).  If part of me hadn't rejected her, I'm sure it would have put me off Christianity too.  I certainly understand why my mother wanted nothing to do with it.

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I also would suggest reporting this to the BBB.  and consider your local tv station "people helper".   not sure what part of the country you're in, some places would love to go after them. (who knows how many others they've ripped off.) 

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1 hour ago, BusyMom5 said:

Dear Director,

I prayed about this situation, and God told me to put a stop payment of the check.  I called the bank and it's taken care of.  

Blessings!

 

Unfortunately, an e-check generally goes through immediately. 

1 hour ago, Æthelthryth the Texan said:

I know you are angry- and I think rightfully so- but I'd think long and hard before going down litigation road. You're going to have to go to small claims court and is it going to be worth your additional time and stress for $175? I know it's a principle thing, but you've already invested so much time. I would just question if it's worth it. She's the one who has to answer for it in the end. So if you could let it go, I would. Is $175 worth the additional strain and stress to do so if the bank stop alone doesn't work? 

I doubt she will actually wind up in small claims court; threatening it and alerting other employees will probably do the trick. But I'd have to say that yes, I would be a person who would likely pursue it to the ends of the earth, lol, so I can relate to the OP. This doofus put everything in writing, so she would have to be a true idiot to hold out on the refund once OP makes it clear she will pursue it. I would inform her that keeping the fee was not acceptable and that I would pursue other options as needed. If she didn't back down, I'd consider vague posting on the biggest local homeschooling forum around for 'more information' on whether this was considered acceptable, because that is likely to resolve it as well. But yeah, I think it would be worth the while to go to small claims court and I think she would certainly win. Because again, doofus wrote all of this down and gave it to the OP with a ribbon wrapped around it. If it progresses to the point of getting served to appear in small claims court, they have to know that they're not only not going to win, they will be embarrassed and have to pay the court fee on top of the refund. 

If this staff person is not the actual owner, I think that alerting the owner is all it will take. If she is the owner, then I'd follow the above steps. I can't stand for people to get away with stuff like that. 

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1 hour ago, Katy said:

 IME toxic narcissists who use Jesus as their cover identity are pretty pervasively toxic in everything they touch.

 

Preach. (pun intended). This has been my experience every single time. "I can do no wrong because I have Jesus in my heart".  Hmm. 

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Just a small warning, even if you do win in small claims court, they do not collect for you. You are left to do that yourself and it has been my experience that people who are unwilling to do the right thing in the first place are no more likely to pay after a court case.

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Yeah no. Choosing not to move your child to an unsuitable class when they went back on their word does not mean they get to keep your money.  You should get a full refund and a discount if you do enrol again.

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2 hours ago, KidsHappen said:

Just a small warning, even if you do win in small claims court, they do not collect for you. You are left to do that yourself and it has been my experience that people who are unwilling to do the right thing in the first place are no more likely to pay after a court case.

 

Seriously!? What the heck is even the point of a civil court system then!?

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Does this coop have a board? Many of them do, and you can go over the director’s head and appeal to the coop’s board to refund your registration fee. 

If not, is there an assistant director? Her reasoning is absurd and unprofessional  if there is someone else you can talk to, it would be easier than small claims court  

This has nothing to do with religion and everything to do with poor business practices and manipulation. 

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Can you take to every local group online to tell this story? I feel like shaming them may be the only way to get your money back.

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8 hours ago, Æthelthryth the Texan said:

I know you are angry- and I think rightfully so- but I'd think long and hard before going down litigation road. You're going to have to go to small claims court and is it going to be worth your additional time and stress for $175? I know it's a principle thing, but you've already invested so much time. I would just question if it's worth it. She's the one who has to answer for it in the end. So if you could let it go, I would. Is $175 worth the additional strain and stress to do so if the bank stop alone doesn't work? 


I do think it would be worth it here and here's why: when I'm looking up something to enroll my kid in, I do a search online.  In my county civil suits are public - they come up when I google a company name.  $175 is small potatoes in the grand scheme, but if it did come to a civil suit that would tar that group for a long, long time. 

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5 hours ago, Tanaqui said:

 

Seriously!? What the heck is even the point of a civil court system then!?

They can't enforce civil judgements criminally.

They could put a lien up or something through an execution order I believe, but that's about it. And since it's a company (I'm assuming) she'd be taking to court, if they don't have any "property" what are they going to take the money from? Small claims court is rarely worth the trouble imo. Jane is going to have to pay the fees to get it started. And yes, if the Court finds in favor of Jane, they'll order the Defendant to pay the court fees. But if they choose not to pay, then Jane is on the hook for the fees AND going back to court again for this to be enforced. For $175. 

I get where y'all are coming from on being angry. I just don't know if it is worth the trouble. It's not like this is 5 minutes worth of work to get the cost back. I thought OP was in Texas. And if she is she's going to have to work for that money. If she's in another state, I stand corrected and maybe it works another way. But you're going to take a small group of homeschoolers which is sounds like are operating as a business to court to try and collect damages. Good luck. 

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11 hours ago, Janeway said:

Seriously heard this today. Long version..enrolled my child in two classes through a local place that does outsourced classes. I had trouble getting my payment to go through. I went looking and found the phone number for the person in charge. I called her (9:20am about) and spoke to her on the phone and she explained the credit card payment system was down and she would email someone to get it fixed. I asked her if in the meantime, could she hold the spot for my son. She said no, she cannot, she cannot hold the spot for anyone. The first person to pay is given the spot. Then she suggested I used e-check to pay. I did not want to, but she said if I did not and someone else did, then the spot would go to the other person. So I did it while on the phone with her and she verified that the payment went though and my son was in the classes. Fine. Then, at 1:50pm, she sends me an email stating that she got an email from a staff member at the outsourced place who has changed her mind about the classes she put her child in and wants my child's class, so therefore, she is removing my child from that class and I am welcome to pick a different class. She offered me a class for 5-8 graders. My child is in 4th grade and has ASD.  I told her I would talk to my husband. I posted about it here. And, I felt I should sleep on it as I think decisions need sleep. In the morning, discussed with my husband again and then sent her an email telling her no thank you, we do not want our child in a class for the older kids and would like a full refund. The woman waits until this afternoon and then sends me an email saying she was stuck in a hard spot and I just need to understand how hard it was on this new teacher when who only wants the best for her child and that she realized later that she wanted another class for her child and so she (the woman in charge) decided to be prayerful and then realize she needed to replace my child with this other child. She goes on to explain since she prayed about it, she knows this is okay. And then throws in and the end "I will pray that you find something else for your child." Ummm......well..I find her email to be super offensive. I feel she is using Christ as an excuse for her bad behavior. Then, she sends me a receipt for the refund stating she has to send me a check for the refund, but it is only for a partial refund and she is keeping my $175 registration fee. She claims this is okay because I could have enrolled my 4th grader in to a class for older kids. She mentioned she prayed about this three times in her short email and ends with "blessings" and her name. This just disgusts me. I feel like she is slandering the Lord. I feel like she she using Christ as an excuse for her bad behavior and for stealing $175 from me. I hear so much from some people that they have left being a Christian over seeing this behavior over and over again. 

 

Also, my husband is pointing out to me that we have never heard that sort of excuse, blaming Christ for bad behavior, claiming to have prayed about it, therefore, it is okay, before we lived in this part of the country. An old family friend called, she is in her 70's and very faithful and religious and very involved in her church, and I asked her what she thought. I read the email to her and she said she has never heard such a thing. She thinks it is terrible. I am disgusted. I already called the bank and told them what happened. I saw they did not actually put in the e-check until today even though they told me yesterday that my son was not in the class. The bank is going to try to stop payment. If that does not work, I will have to take legal action. 

 

I am seriously miffed. I am wondering if this is a thing in the part of the country I live in now. It really bothers me.

 

edited to clarify the time



To be frank, I think I might legit ask that question, "So, because you prayed and feel good about it, it's okay to blatantly disregard your word?  I think Christ has this thing about lying..."

But I tend towards aggressive-aggressive rather than passive-aggressive....

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6 hours ago, KidsHappen said:

Just a small warning, even if you do win in small claims court, they do not collect for you. You are left to do that yourself and it has been my experience that people who are unwilling to do the right thing in the first place are no more likely to pay after a court case.

The amount of help you get collecting varies by area. People with a business and reputation to protect are going to be more willing to pay a judgement, and every system has some procedures to follow that will make it more likely to collect (either in a practical sense or because it has an embarrassing or otherwise unpleasant effect).

The hope is that the other side gives in before actually going to court. Why would they? Because they have the money to pay but are simply hoping the other person doesn't pursue it. Because small claims court is open to the public and judgements are a matter of public record. It's simply bad for reputable businesses to clearly and publicly attempt to get one over on a  customer. 

Why would they pay if they go to court and lose? Failing to pay can result in interest piling up, turning a small judgement into a much larger one. Filing  your judgement will often place a lien on their property. Judgements no longer show up on your credit report, but will easily be uncovered if you ever try to buy or sell property, get a loan, an so on. And there are ways of forcing payment if money is available. Wages can be garnished. The sheriff can show up and seize a piece of property. These are not things a reasonable person wants to happen, much less a business. 

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9 hours ago, Seasider too said:

 

Seems like increasing the class size by one student would have been an easy fix. Not giving your registration fee back is robbery.


I do wonder why they just didn't go with this.  At that age, one extra student is unlikely to be a real hardship. 

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7 minutes ago, katilac said:

The amount of help you get collecting varies by area. People with a business and reputation to protect are going to be more willing to pay a judgement, and every system has some procedures to follow that will make it more likely to collect (either in a practical sense or because it has an embarrassing or otherwise unpleasant effect).

The hope is that the other side gives in before actually going to court. Why would they? Because they have the money to pay but are simply hoping the other person doesn't pursue it. Because small claims court is open to the public and judgements are a matter of public record. It's simply bad for reputable businesses to clearly and publicly attempt to get one over on a  customer. 

Why would they pay if they go to court and lose? Failing to pay can result in interest piling up, turning a small judgement into a much larger one. Filing  your judgement will often place a lien on their property. Judgements no longer show up on your credit report, but will easily be uncovered if you ever try to buy or sell property, get a loan, an so on. And there are ways of forcing payment if money is available. Wages can be garnished. The sheriff can show up and seize a piece of property. These are not things a reasonable person wants to happen, much less a business. 

Assuming OP is still in TX--  the chance of ANY of that happening are between slim and none. They don't seize property like that here. It has to be non-exempt in order to be seized and I seriously doubt the dodgy homeschool group in question owns any property, much less non-exempt property. 

 

 

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Also, I am 99% sure Texas doesn't allow wage garnishment over civil matters like this. (Child support, spousal support or student loan debt are the only exceptions tmk) Not that a homeschool person is going to have any wages to garnish in the first place. 

Edited by Æthelthryth the Texan

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9 hours ago, Æthelthryth the Texan said:

I know you are angry- and I think rightfully so- but I'd think long and hard before going down litigation road. You're going to have to go to small claims court and is it going to be worth your additional time and stress for $175? I know it's a principle thing, but you've already invested so much time. I would just question if it's worth it. She's the one who has to answer for it in the end. So if you could let it go, I would. Is $175 worth the additional strain and stress to do so if the bank stop alone doesn't work? 

$175 isn't chump change for most people though especially when you've gotten literally nothing in exchange for it.

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10 minutes ago, Valley Girl said:

$175 isn't chump change for most people though especially when you've gotten literally nothing in exchange for it.

My point is that her odds of getting it back if they don't willingly do so without going to court, are between slim and none. She's going to spend even MORE to attempt, and in TX, it is just that. An attempt that is more often that not fruitless as @KidsHappen mentions. I am saying what I'm saying to keep her from losing more. People on this thread are giving her an inaccurate picture of collecting from a small claims court in TX. Again, assuming she still resides in TX. If she's in another state, of course disregard. But in TX, the debtor has far more rights than the creditor. 

Edited by Æthelthryth the Texan
Bolding to make sure this is seen. I'm not siding with the crazy church lady. I'm trying to save Jane even more grief and $$
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I would pull out all the diplomacy you have before contacting a lawyer. I would contact her again by phone and explain that not refunding your fee is unacceptable, explain the mere hours it was before she booted your kid from the APPROPRIATE age level class, and in a real "bless your heart" way explain that she will rue the day she stole your money. If she did not respond to my "diplomacy," I would pull out the christian male-head of household thing and have your dh call her and let her explain it to him. I would also spread it all over social media, in a logical and reserved manner,  just to be *itchy if she didn't respond to either of your requests. Then, I would contact a lawyer. You can't use Jesus to justify stealing money, I think he would be totally against that. *sigh*

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And Since a major reason your son cannot go into the 5-8 grade group is ASD, you could contact the state office for your state that handles ADA violations and ask for help.  You may need to send a demand for compliance certified letter first, to effect that either your Ds be put into the class you signed him up for and paid for, or give back your registration fee. 

 

Sadly in my area this sort of thing is very common.  Your title resonated. 

Edited by Pen
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I'm so sorry this happened.  I agree with the prior poster--if this co-op has a board, which it should, I would go to them and explain what happened and that you want the refund. Then, if they are not responsive, you could suggest legal action.  My guess is this person is handling this inappropriately/misapplying some "rule" they have. That does not excuse the behavior, but it may mean you will be more successful in talking to the others.  

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Also , what is happening to the money? Is the person who won’t refund it taking it personally? Has similar happened to other people trying to enroll there?  

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2 hours ago, elegantlion said:

I would pull out all the diplomacy you have before contacting a lawyer. I would contact her again by phone and explain that not refunding your fee is unacceptable, explain the mere hours it was before she booted your kid from the APPROPRIATE age level class, and in a real "bless your heart" way explain that she will rue the day she stole your money. If she did not respond to my "diplomacy," I would pull out the christian male-head of household thing and have your dh call her and let her explain it to him. 

I would do this ⬆️

Then this ⬇️

10 minutes ago, Pen said:

And Since a major reason your son cannot go into the 5-8 grade group is ASD, you could contact the state office for your state that handles ADA violations and ask for help. 

 

Then I would post reviews via the appropriate social media platforms, not mean, simply factual. Because the facts are bad enough without including the emotional/spiritual components. That way you stay above reproach, kwim?

I’d hope that with the realization that you actually have grounds and documentation for an ADA complaint that could put her completely out of business, they’d hand over your refund in a hurry. 

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