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DawnM

GAH! House sale is completely stressing me out!

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Why does she not have someone scheduled to cover for her while on vacation? I mean, it's not unreasonable that realtors would want to go on vacation sometimes and not think about work; they are people too. But if a person's work responsibilities will still exist while she's gone, then she needs to have someone lined up to cover them.

I really hope you're planning to talk to her superior.

I also hope the buyers are willing to take what you offer and that in a few days you will have this mess entirely behind you!

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Ugh. I hope the buyers are bluffing, and your willingness to let them walk sets them straight. 

That realtor is something special. Fine, plan a vacation...but you can't vanish in the 11th hour or when trouble arises. That's her job. 

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This is awful.

I often hear real estate floated as something moms can do part-time or something that can be dabbled in. That might be true in a very general sense but when it is crunch time you need your realtor all in or to be handed off to someone extremely competent and fully available.

 

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42 minutes ago, DawnM said:

 

No, the report basically said that today's code is different and says there should be a bigger beam.  The truth is, when the house was built, that beam WAS in code.  And it is just fine.

No loan needed, this is a cash purchase.

I thought that, unless you were doing extensive renovations, you didn't have to bring every part of a sound building up to current code before selling it.  This sounds suspicious to me.  I'd love to see that inspection report. It wasn't an issue when you bought the house.  Is it possible they were thinking of renovating the space and were told the beam had to be beefed up before they could do that? I think it's time for your agent to kick in part of her commission to make this sale happen.  It sounds like she's already spent it, but that's not your problem.  

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56 minutes ago, DawnM said:

I called the realtor and left a message saying that we are not available the minuscule amount of time she is available and she needs to call ASAP as they are asking for $25k in repairs that are unnecessary and cannot be done and we are willing to pay $5k only and we need her to communicate with us.

She called me back almost in tears telling me that she is working her a** off for me, and the other realtors are so bad she is doing their jobs too, and that she has a LIFE!  She has car repairs and doctor's appointments, blah blah blah.  I was shocked.   SO UNPROFESSIONAL!  And she said it a few times.  I did make a comment to the extent of, "Right now we are in crisis time-framing and your life should be about this sale."

I politely told her that I expect her to take care of this TODAY and send over a "this is what the sellers with pay" and ask for a response by tomorrow morning from the buyer's agent.  I asked her to please CC me on the email.

She said the buyers are asking for an extension to due diligence to which I said, ABSOLUTELY NOT!  That means I lose mine on the other end.  NOPE!  Their fault.  

I also told her in no uncertain terms that we will NOT be paying for unnecessary repairs and that if they chose to walk away, I am prepared to let it happen.  I am DONE!  

She back-peddled pretty fast and said she would be working on it as she didn't want the sale to not go through.  So we will see what happens this weekend.

Oh,  my word, I would be ready to have a stroke at this point. What the heck is wrong with her? You're paying a hefty commission, I assume. You're entitled to get a decent level of service for that amount. I really hope you're able to let her supervisor know what's been happening. It reflects poorly (unfortunately) on every person associated with that firm. I really hope this all gets sorted in your favor asap.

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12 minutes ago, KungFuPanda said:

I thought that, unless you were doing extensive renovations, you didn't have to bring every part of a sound building up to current code before selling it.  This sounds suspicious to me.  I'd love to see that inspection report. It wasn't an issue when you bought the house.  Is it possible they were thinking of renovating the space and were told the beam had to be beefed up before they could do that? I think it's time for your agent to kick in part of her commission to make this sale happen.  It sounds like she's already spent it, but that's not your problem.  

I remember we had to do some electrical stuff, handrails, etc. Fortunately we'd had the service updated a few years prior and only needed a couple of hundred dollars' worth of stuff to bring the system up to code. If you have to bring every part of the building up to code, nobody would ever be able to sell an older building unless they were independently wealtlhy.

Edited by Valley Girl
typo
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I'm still floored that she had the nerve to go to the freaking beach in the busiest part of the year, work wise, when she was waiting for important stuff for a sale to come back.

What an idiot.  Please email her broker and fill her in on the extent of this woman's unprofessionalism.  She either needs serious retraining or she needs to stop doing this job.

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Oh man. That is about as unprofessional as it gets. PLEASE tell us you cc’d her broker, will be filing a complaint to the licensing board, and using platforms such as yelp to share your experience and save others from such horrid representation. 

The trend in our area is for agents to work in teams - brokers have several teams comprised of, say, two experienced agents and a newbie/less experienced assistant to help. That way someone is always available and none of them should be severely overextended. Residential real estate is a near 24/7 business, it really does take a team these days. Just throwing this out there for anyone looking for a RE agent in the near future - look for the team approach. 

FWIW, I’m thinking and hoping these folks really want your house and won’t walk away, even if you say no and hold the line at $5K credit. In your shoes, to massage this sale along and get through it, I might be willing to go up to maybe $7K, but they’d have to work to get that additional money out of me. 

Broker broker broker. I seriously would love to hear what her broker has to say about this. She should lose her job over the way she whined to you on top of her lack of availability.  

Edited by Seasider too
ETA take any additional credit above $5K out of her commission. She hasn’t earned it.
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20 minutes ago, Valley Girl said:

I remember we had to do some electrical stuff, handrails, etc. Fortunately we'd had the service updated a few years prior and only needed a couple of hundred dollars' worth of stuff to bring the system up to code. If you have to bring every part of the building up to code, nobody would ever be able to sell an older building unless they were independently wealtlhy.

 

I don’t  think you have to bring it all up to code, but generally speaking your have the ethical obligation to include big issues in the listing disclosure statement if you know about it. 

Dawn, they need to provide you with an actual full copy of that report, not just paraphrase statements or excerpts. 

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1 hour ago, DawnM said:

 

No, the report basically said that today's code is different and says there should be a bigger beam.  The truth is, when the house was built, that beam WAS in code.  And it is just fine.

No loan needed, this is a cash purchase.

They cannot deny the mortgage based on new code requirements, if it isn’t in disrepair.  Meeting code at the time the structure was built is sufficient.

 

And my jaw literally dropped at your realtor’s whine.  What the heck?!  She sounds completely awful and I don’t say that lightly.  Completely unprofessional. I can’t believe the buyers had the gall to try and extend due diligence too.  It would be one thing if they couldn’t get an inspector out sooner because of scheduling but that is NOT what happened here.  I’d be seeing red were I in your shoes.  Wow.

 

You are handling this drama exactly right.  Firm and insistent is the best you can do.  All the prayers that this resolves SOON.  🥺

Edited by Arctic Mama
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36 minutes ago, Seasider too said:

 

I don’t  think you have to bring it all up to code, but generally speaking your have the ethical obligation to include big issues in the listing disclosure statement if you know about it. 

Dawn, they need to provide you with an actual full copy of that report, not just paraphrase statements or excerpts. 

 

We have it.  

We had a contractor come out today and give us his opinion.  He just left.  

Realtor is going to offer our cash back request TODAY.  I emphasized it for today and NO to any extensions.  We simply can't.

And we can go more than $5k.  I think we can do $8k, but I need to sit down with the numbers.

Edited by DawnM
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17 hours ago, itsheresomewhere said:

Call their bluff. 

Between the check bouncing, delaying getting in contact with you and asking for absurd things; I am thinking they didn’t win that lotto to buy the house. Or they discovered they didn’t have a rich uncle Ted in Africa who died and left them a check ( amazing how many still fall for this).  

 

Honestly with all of this, I'd walk away from them and I'd call the broker, not useless agent, and tell them what's going on and why you are walking from this and never want to deal with that agent again.  This is all beyond ridiculous and sounds like just more nightmares to come if you go this course.  I wouldn't put up with any of it for even one more day . Take it off the market for a month and then put it back on with a new agency and agent.

I'm so sorry it's getting so rough and stressful.

Edited by Murphy101
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6 hours ago, Murphy101 said:

 

Honestly with all of this, I'd walk away from them and I'd call the broker, not useless agent, and tell them what's going on and why you are walking from this and never want to deal with that agent again.  This is all beyond ridiculous and sounds like just more nightmares to come if you go this course.  I wouldn't put up with any of it for even one more day . Take it off the market for a month and then put it back on with a new agency and agent.

I'm so sorry it's getting so rough and stressful.

 

No, I will see if we can get this sold through this current sale without any more issues.

If you followed my saga at all, you know we have two full storage units with our stuff in it, have already found another house, and that it took 30 people looking at my house trash talking the layout to get it to this point.

When you have it on the market longer and longer people think something is wrong with it.  

I am not willing to pay $300/mo for storage, live without my stuff, keep the place immaculate with 3 boys now home, and start all over again.  I am just not.

Either this sells or we just stay here until youngest graduates high school and we start all over again later.

This is just WAY too much stress.

And I start back to work Aug. 16th, so taking it off the market for a month, putting it back on, means I will be doing everything while back at work for a new school year.  No thank you.

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9 hours ago, DawnM said:

.

She called me back almost in tears telling me that she is working her a** off for me, and the other realtors are so bad she is doing their jobs too, and that she has a LIFE!  She has car repairs and doctor's appointments, blah blah blah.  I was shocked.   SO UNPROFESSIONAL!  And she said it a few times.  I did make a comment to the extent of, "Right now we are in crisis time-framing and your life should be about this sale."

I

This woman is delusional if she thinks what she has been doing is working her a## off.  She can have a life all day long if she takes pride in her work and does it well.  Otherwise, she is going to be out of this field, and frankly, the sooner the better.  She is not doing her job, and has no concept of professionalism.  Really quite remarkable.  Glad you are standing fast.

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On 6/19/2019 at 11:20 AM, Catwoman said:

 

 

People don’t seem to like FSBO listings where we live, either, so I don’t know much about how it works. 

Scarlett, how do you get people to know your house is for sale? Most people seem to go to Realtor.com or a similar site, and it seems like all of the for sale listings are all listed by Realtors. Can a homeowner list a house on any of the popular sites? I remember you said you had your house on the Make Me Move part of Zillow, but could you also list it as being For Sale?

Sorry to be so clueless!  🙂

Some have sold around here.  We were never in a condition to do that since we were always moving and had very limited time to select and put in an offer for a house. (limited like days).  I don't think we would consider now either because just too much work.

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UPDATE:

Apparently she DOES have time for us after all 🤣

DH and I have told her 3 times yesterday that we are DONE and perhaps we should just let the buyers walk away and take if off the market and stay here until our son graduates high school in 3 years.

We are now some sort of priority. Fancy that.

I have special powers.

BAHAHAHAHA!

Edited by DawnM
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Glad she got her priorities straightened out a bit. I hope the buyers decide to be reasonable, too.

Edited by Innisfree
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20 minutes ago, DawnM said:

UPDATE:

Apparently she DOES have time for us after all 🤣

DH and I have told her 3 times yesterday that we are DONE and perhaps we should just let the buyers walk away and take if off the market and stay here until our son graduates high school in 3 years.

We are now some sort of priority. Fancy that.

I have special powers.

BAHAHAHAHA!

 

Yes! Your special powers are making sure she doesn’t make any money on the sale of two homes unless she gets off her lazy butt and does her job for a change!!!

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3 hours ago, Catwoman said:

 

Yes! Your special powers are making sure she doesn’t make any money on the sale of two homes unless she gets off her lazy butt and does her job for a change!!!

 

EXACTLY!

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On 6/20/2019 at 1:57 PM, DawnM said:

 

We have it.  

We had a contractor come out today and give us his opinion.  He just left.  

Realtor is going to offer our cash back request TODAY.  I emphasized it for today and NO to any extensions.  We simply can't.

And we can go more than $5k.  I think we can do $8k, but I need to sit down with the numbers.

Did you hear back on the offer? Keeping fingers crossed for you.

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2 hours ago, Valley Girl said:

Did you hear back on the offer? Keeping fingers crossed for you.

 

Yes.  They countered for a bit more and we accepted.  It is DONE.  We have the sale.

Whew!  

I was so shocked they got back to us so soon.  I just figured they would take a few days and keep us stressed.

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YES!!!!!

I'm still dizzy over how quickly you went from idea to sale.  Meanwhile I'm still on my couch thinking that maybe I should paint my kitchen.  If you bottle your determination you can take my money.

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26 minutes ago, KungFuPanda said:

YES!!!!!

I'm still dizzy over how quickly you went from idea to sale.  Meanwhile I'm still on my couch thinking that maybe I should paint my kitchen.  If you bottle your determination you can take my money.

 

This last 2 months has been a whirlwind.

1. Dad was in the hospital.  I went to visit him in Arizona.

2. I took the test for my National Boards certification.

3. I got the house on the market and sold

4. Some other extended family drama I can't really get into on a public forum

5. End of year testing and such at work

6. Got both kids from their colleges and home for the summer

There might be more, but that is what is coming to mind.  I am exhausted.

And I need to work really hard this weekend to get the rest of the stuff out of here that we can and start cleaning things up.

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1 hour ago, DawnM said:

 

Yes.  They countered for a bit more and we accepted.  It is DONE.  We have the sale.

Whew!  

I was so shocked they got back to us so soon.  I just figured they would take a few days and keep us stressed.

I wonder if they were not the ones failing to get back with you so soon....or if you realtor wasn't getting/returning messages in a timely manner.

 

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Just now, Ottakee said:

I wonder if they were not the ones failing to get back with you so soon....or if you realtor wasn't getting/returning messages in a timely manner.

 

 

Or their realtor.  I just haven 't had much faith in realtors lately!  Theirs isn't good either.

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1 hour ago, Ottakee said:

I wonder if they were not the ones failing to get back with you so soon....or if you realtor wasn't getting/returning messages in a timely manner.

 

My thoughts exactly.

I’m so happy you’re DONE and they didn’t take you to the cleaners for the stupid beams.

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9 hours ago, DawnM said:

 

This last 2 months has been a whirlwind.

1. Dad was in the hospital.  I went to visit him in Arizona.

2. I took the test for my National Boards certification.

3. I got the house on the market and sold

4. Some other extended family drama I can't really get into on a public forum

5. End of year testing and such at work

6. Got both kids from their colleges and home for the summer

There might be more, but that is what is coming to mind.  I am exhausted.

And I need to work really hard this weekend to get the rest of the stuff out of here that we can and start cleaning things up.

Don't forget your most enjoyable trip to DC.  🤣

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10 hours ago, KungFuPanda said:

YES!!!!!

I'm still dizzy over how quickly you went from idea to sale.  Meanwhile I'm still on my couch thinking that maybe I should paint my kitchen.  If you bottle your determination you can take my money.

omg... are we related.  I wish I had lots of energy and determination.  

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10 hours ago, DawnM said:

 

Yes.  They countered for a bit more and we accepted.  It is DONE.  We have the sale.

Whew!  

I was so shocked they got back to us so soon.  I just figured they would take a few days and keep us stressed.

Congratulations!!! That is wonderful news.  Glad *that* part is over. hugs

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21 hours ago, DawnM said:

UPDATE:

Apparently she DOES have time for us after all 🤣

DH and I have told her 3 times yesterday that we are DONE and perhaps we should just let the buyers walk away and take if off the market and stay here until our son graduates high school in 3 years.

We are now some sort of priority. Fancy that.

I have special powers.

BAHAHAHAHA!

I joke like that all the time now.

Really hoping it all works out

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1 hour ago, Another Lynn said:

Don't forget your most enjoyable trip to DC.  🤣

 

I knew there was more!  Oh yes, the relaxing trip with 200 eighth graders.

(My friend said, "If you are doing DC with 200 eighth graders, you are doing DC WRONG!"  hahaha

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It is getting real.

Pool is being repaired this week.

I just called all of our electric, gas, trash, cable companies, and am calling insurance to change that.

And sellers agreed to let us move everything into the large garage starting Sat morning!  YAY!

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1 minute ago, DawnM said:

It is getting real.

Pool is being repaired this week.

I just called all of our electric, gas, trash, cable companies, and am calling insurance to change that.

And sellers agreed to let us move everything into the large garage starting Sat morning!  YAY!

When are you closing?  Should you have any special insurance on your stuff if it's being stored there before you own the house and insurance takes effect, just in case of theft or fire or something?  Rare, but it's happened....

 

 

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Just now, klmama said:

When are you closing?  Should you have any special insurance on your stuff if it's being stored there before you own the house and insurance takes effect, just in case of theft or fire or something?  Rare, but it's happened....

 

 

 

They will carry insurance until closing on Mon.  

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4 minutes ago, DawnM said:

 

They will carry insurance until closing on Mon.  

 

Make sure your home insurance will cover your items stored in someone else's garage. Usually you would need rental but given the sale situation it might be fine.

 

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10 minutes ago, vonfirmath said:

Make sure your home insurance will cover your items stored in someone else's garage. Usually you would need rental but given the sale situation it might be fine.

Yes, this is what I meant.  Their homeowners policy covers their things, but will it cover yours?  It's worth checking with your own agent to find out if your policy will cover your things while in storage there, if their policy should cover it (and if you are told it should, to ask the current owners to verify), or if you would need a separate short-term policy, in case of some kind of claim.

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Thanks for the concern.  I can ask if our current insurance covers it.  We are changing insurance companies, so maybe I can tack it on 2 days earlier to the new policy.

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Scratch ALL of that.....the sellers have changed their minds and we just got word this morning that they are not letting us into the garage at all. 

So, now we need to decide on another unit or a truck.  

ARGH!

Adding:  We are asking them if we can at least put out our outdoor furniture near the pool area as those are space hogs in the storage unit (wrought iron table and chairs, fire pit, pool box, and some random wicker items.)

Edited by DawnM
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Well that’s annoying, but they probably got concerned about liability or it making their own move more difficult.  I hope they’re flexible about the outdoor furniture, at least!

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4 hours ago, Arctic Mama said:

Well that’s annoying, but they probably got concerned about liability or it making their own move more difficult.  I hope they’re flexible about the outdoor furniture, at least!

 

Yes, she said the more she thought about it, the more she stressed about getting her stuff out and she needed the garage space to get her stuff out.

They said yes to the outdoor furniture and stuff.  We will take it over Sat or Sun.  That isn't in our way inside, so it can stay out over here for now.

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2 minutes ago, DawnM said:

 

Yes, she said the more she thought about it, the more she stressed about getting her stuff out and she needed the garage space to get her stuff out.

They said yes to the outdoor furniture and stuff.  We will take it over Sat or Sun.  That isn't in our way inside, so it can stay out over here for now.

 

That sounds like a reasonable and helpful compromise. Honestly, during household moves and keeping houses staged for showing, I have always fully utilized my own garage as a furniture shifting/storage area, so even if I were sympathetic towards a buyer's request, I’d be reluctant to give up that space. Pool deck for outdoor stuff, no problem. 

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She also asked if she can leave us more furniture than we asked for, no additional charge.  We said yes, we will take whatever, most of it is pretty nice stuff.

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29 minutes ago, DawnM said:

She also asked if she can leave us more furniture than we asked for, no additional charge.  We said yes, we will take whatever, most of it is pretty nice stuff.

That is nice.  Then you can see what you want where and anything extra you can bless someone else with.

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1 hour ago, Ottakee said:

That is nice.  Then you can see what you want where and anything extra you can bless someone else with.

 

Yeah, I have already texted a friend letting her know that if there is anything we don't want I will let her get first pick.

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