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Has anyone here ordered from Wayfair?  If so, what is your opinion, and what category did you buy from?

We're making our smallest bedroom into a den again, and have gotten rid of the daybed we did use as a couch in there.  I like the looks of some of their couches and convertible couches, but have never met anyone irl who ordered from them.

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We've ordered rugs, curtains, and mudroom organizers.  We've been happy with everything, too.

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I've ordered from Wayfair and been pleased with almost everything.  Lots of lamps- both floor and table, couple of desks and side tables, throw pillows, comforters, memory foam mattresses, an ez-up awning, and a portable carpet scrubber. 

The lamps I ordered needed assembly, as did the furniture.  The quality is comparable to Ikea furniture.   Nice, but isn't going to last forever.   Definitely read the reviews.

Oh! I'm remembering that I ordered a mirrored medicine cabinet and it arrived broken.  When I inquired about a return, they credited me immediately and told me to dispose of the broken item- no need to return it.  They didn't even have me take a picture! 

Shipping was quick and free, and assembly directions easy to follow.

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We've ordered wooden bunk beds, wooden bar stools, and rugs. It was a good experience every time.

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I recommend reading reviews thoroughly; usually the comments and user photos are the most helpful when I buy from them.

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I've ordered rugs, a chair, and cabinet hardware. Definitely read reviews and know what you're looking for (example: for rugs, know the material you want and check the weight -- or you may be unpleasantly surprised by cheap-o stuff).

I love-love-love the rug I ordered. The chair -- not so much. It definitely won't last long. 

Edited by alisoncooks
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I’ve ordered accent chairs, all needed assembly. The first two were so wobbly, I called to return. They said to keep the chairs and they sent out 2 more which were much better. The second 2 were also wobbly but not as bad. They were horrible to put together. I probably would have sent those back too except my daughter’s wedding was coming up and I wasn’t sure if I could find anything else in time. The customer service is wonderful, but no free shipping on returns. 

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I think there's free returns but only for store credit... (so I guess free exchanges, not returns).

Edited by alisoncooks
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We have ordered a number of things, from occasional chairs and a bench, to a large area rug.  I've been so pleased with everything.  They have a great return policy... so easy!

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We bought a queen bed, a full size bed, two twin beds, a dining room table, and two large area rugs from them. We also paid extra to have the delivery team put the beds together. No complaints whatsoever.

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12 minutes ago, Ethel Mertz said:

We bought a queen bed, a full size bed, two twin beds, a dining room table, and two large area rugs from them. We also paid extra to have the delivery team put the beds together. No complaints whatsoever.

Thank you!

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We've gotten many things from Wayfair - desks and desk chairs, our coffee table, a couple armchairs and ottomans (ottomen??), our dining room chairs, filing cabinets, a fake Christmas tree. Plus, everything for our bathroom remodel came from Wayfair - vanity, toilet, sink, faucet, mirror, tp holder. Our kitchen and mudroom sinks and faucets came from there, too. We've been happy with everything!

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