creekmom Posted August 6, 2018 Share Posted August 6, 2018 Has this happened to anyone else? I got a call that my daughter signed up for ACT test prep materials - we could preview for 30 days and return if we didn't like if for a full refund ($216.32). Materials received were not quality materials, customer service now seems shady, checked BBB and found they have an F rating and it's difficult to get refunded, etc. I'm kicking myself for falling for it. Website seemed so legit. I've already called my credit card company and changed card number (apparently they charge your card in the future). Plan to dispute it if I don't receive money back. So frustrated! I did try to load disc on computer but it didn't work. Now I'm wondering if I just downloaded spyware. ARGHHH!! Any advice? 3 Quote Link to comment Share on other sites More sharing options...
teachermom2834 Posted August 6, 2018 Share Posted August 6, 2018 Ugh. Sorry!!! I have gotten those calls too. I never but because there is no way I could believe my ds would have EVER signed up for test prep materials. I hope you get it worked out and congratulations on having a child that would, possibly, sign up for test prep. 1 Quote Link to comment Share on other sites More sharing options...
creekmom Posted August 6, 2018 Author Share Posted August 6, 2018 9 minutes ago, teachermom2834 said: Ugh. Sorry!!! I have gotten those calls too. I never but because there is no way I could believe my ds would have EVER signed up for test prep materials. I hope you get it worked out and congratulations on having a child that would, possibly, sign up for test prep. Thank you for helping me look on the bright side! Feeling really gullible right now. Quote Link to comment Share on other sites More sharing options...
Sebastian (a lady) Posted August 7, 2018 Share Posted August 7, 2018 You might contact your state attorney general's office. It might not help get your money back, but might provide evidence for prosecution. If they mailed you stuff, that might also put it into the realm of postal inspectors. Quote Link to comment Share on other sites More sharing options...
raristy Posted August 7, 2018 Share Posted August 7, 2018 I feel for you. I think it was very wise of you to call your credit card. Sebastian’s suggestions are wonderful. I would also contact my local police. I would even call the credit bureaus (Equifax, etc) Hope and believe all will work out. Hang in there. Quote Link to comment Share on other sites More sharing options...
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